{"id":9139,"date":"2012-06-20T14:58:46","date_gmt":"2012-06-20T10:58:46","guid":{"rendered":"http:\/\/www.realitsm.ru\/?page_id=9139"},"modified":"2020-03-04T16:41:09","modified_gmt":"2020-03-04T13:41:09","slug":"bookshelf","status":"publish","type":"page","link":"https:\/\/cleverics.ru\/digital\/bookshelf\/","title":{"rendered":"\u041a\u043d\u0438\u0433\u0438"},"content":{"rendered":"<p>\u041a\u043d\u0438\u0433\u0438, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c\u044b\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c\u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 Real ITSM \u043a \u043f\u0440\u043e\u0447\u0442\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c, \u043a\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u0435\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430, \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u0438 \u0418\u0422 \u0441\u0435\u0440\u0432\u0438\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430.<\/p>\n<div class=\"row-fluid\">\n<div class=\"col-sm-4\">\n<img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2020\/03\/book-metrics-based-service-management.png\" alt=\"\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438 \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u0439\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u041f\u0430\u0432\u0435\u043b \u0414\u0435\u043c\u0438\u043d, \u0414\u043c\u0438\u0442\u0440\u0438\u0439 \u0418\u0441\u0430\u0439\u0447\u0435\u043d\u043a\u043e <a href=\"https:\/\/cleverics.ru\/education\/timetable\/metrics-based-service-management\">&#171;\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438 \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u0439&#187;<\/a><\/span><\/div>\n<div class=\"col-sm-4\">\n<img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2018\/01\/book_cover_devops_for_it.png\" alt=\"DevOps \u0434\u043b\u044f \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u043e\u0432\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u041e\u043b\u0435\u0433 \u0421\u043a\u0440\u044b\u043d\u043d\u0438\u043a <a href=\"https:\/\/cleverics.ru\/subject-field\/books\/727-devops-for-it-managers\">&#171;DevOps \u0434\u043b\u044f \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u043e\u0432&#187;<\/a><\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2018\/01\/book_cover_starting_and_scaling_devops.png\" alt=\"\u0417\u0430\u043f\u0443\u0441\u043a \u0438 \u043c\u0430\u0441\u0448\u0442\u0430\u0431\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 DevOps \u043d\u0430 \u043f\u0440\u0435\u0434\u043f\u0440\u0438\u044f\u0442\u0438\u0438\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0413\u044d\u0440\u0438 \u0413\u0440\u0443\u0432\u0435\u0440 <a href=\"https:\/\/cleverics.ru\/subject-field\/books\/725-starting-and-scaling-devops\">&#171;\u0417\u0430\u043f\u0443\u0441\u043a \u0438 \u043c\u0430\u0441\u0448\u0442\u0430\u0431\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 DevOps \u043d\u0430 \u043f\u0440\u0435\u0434\u043f\u0440\u0438\u044f\u0442\u0438\u0438&#187;<\/a><\/span><\/div>\n<\/div>\n<div>\n<hr>\n<\/div>\n<div class=\"row-fluid\">\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-23664\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2017\/04\/book_cover_realitsm-book.png\" alt=\"Real ITSM: \u043f\u0440\u043e\u0432\u0435\u0440\u0435\u043d\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0435\u043c\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n<a href=\"https:\/\/cleverics.ru\/subject-field\/books\/692-realitsm-book\">&#171;Real ITSM: \u043f\u0440\u043e\u0432\u0435\u0440\u0435\u043d\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0435\u043c&#187;<\/a><\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2018\/01\/phoenix_project_cover.jpg\" alt=\"\u041f\u0440\u043e\u0435\u043a\u0442 \" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0414\u0436\u0438\u043d \u041a\u0438\u043c, \u041a\u0435\u0432\u0438\u043d \u0411\u0435\u0440, \u0414\u0436\u043e\u0440\u0434\u0436 \u0421\u043f\u0430\u0444\u0444\u043e\u0440\u0434 <a href=\"https:\/\/eksmo.ru\/book\/proekt-feniks-roman-o-tom-kak-devops-menyaet-biznes-k-luchshemu-ITD583259\/\">&#171;\u041f\u0440\u043e\u0435\u043a\u0442 &#171;\u0424\u0435\u043d\u0438\u043a\u0441&#187;<\/a><\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-23671\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2017\/04\/book_cover_defining_success_main.png\" alt=\"\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0422\u0440\u043e\u0439 \u0414\u044e\u043c\u0443\u043b\u0435\u043d, \u0420\u043e\u0434\u0440\u0438\u0433\u043e \u0424\u043b\u043e\u0440\u0435\u0441, \u0411\u0438\u043b\u043b \u0424\u0430\u0439\u043d<br \/>\n&#171;<a href=\"https:\/\/cleverics.ru\/subject-field\/books\/563-defining-it-success-through-the-service-catalog\">\u041a\u0430\u0442\u0430\u043b\u043e\u0433 \u0443\u0441\u043b\u0443\u0433 \u0434\u043b\u044f \u0443\u0441\u043f\u0435\u0448\u043d\u043e\u0433\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422<\/a>&#171;<\/span><\/div>\n<\/div>\n<div>\n<hr>\n<\/div>\n<div class=\"row-fluid\">\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2017\/04\/book_cover_itsm_measuring_guide.png\" alt=\"ITSM. \u0420\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u043f\u043e \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u044e\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0414\u043c\u0438\u0442\u0440\u0438\u0439 \u0418\u0441\u0430\u0439\u0447\u0435\u043d\u043a\u043e, \u0420\u043e\u043c\u0430\u043d \u0416\u0443\u0440\u0430\u0432\u043b\u0451\u0432<br \/>\n&#171;<a href=\"https:\/\/cleverics.ru\/subject-field\/books\/612-itsm-a-practical-guide-to-process-measurement\">ITSM. \u0420\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u043f\u043e \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u044e <\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_funk.jpg\" alt=\">\u0411\u0438\u0437\u043d\u0435\u0441 \u0432 \u0441\u0442\u0438\u043b\u0435 \u0444\u0430\u043d\u043a&#187; width=&#187;200&#8243;><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u041a\u044c\u0435\u043b\u043b \u041d\u043e\u0440\u0434\u0441\u0442\u0440\u0435\u043c, \u0419\u043e\u043d\u0430\u0441 \u0420\u0438\u0434\u0434\u0435\u0440\u0441\u0442\u0440\u0430\u043b\u0435<br \/>\n&#171;<a href=\"https:\/\/www.mann-ivanov-ferber.ru\/books\/sse\/funky-business\/\" rel=\"nofollow\">\u0411\u0438\u0437\u043d\u0435\u0441 \u0432 \u0441\u0442\u0438\u043b\u0435 \u0444\u0430\u043d\u043a<\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_goal.jpg\" alt=\"\u0426\u0435\u043b\u044c\" width=\"150\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u042d\u043b\u0438\u044f\u0445\u0443 \u0413\u043e\u043b\u0434\u0440\u0430\u0442\u0442<br \/>\n&#171;<a href=\"http:\/\/www.alpinabook.ru\/catalogue\/90248.html?phrase_id=1073364\" rel=\"nofollow\">\u0426\u0435\u043b\u044c<\/a>&#171;<\/span><\/div>\n<\/div>\n<div>\n<hr>\n<\/div>\n<div class=\"row-fluid\">\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_7_navikov.jpg\" alt=\">\u0421\u0435\u043c\u044c \u043d\u0430\u0432\u044b\u043a\u043e\u0432 \u0432\u044b\u0441\u043e\u043a\u043e\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0445 \u043b\u044e\u0434\u0435\u0439&#187; width=&#187;200&#8243;><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0421\u0442\u0438\u0432\u0435\u043d \u041a\u043e\u0432\u0438<br \/>\n&#171;<a href=\"http:\/\/www.alpina.ru\/business-books\/personal-effectiveness\/7-navykov-vysokoeffektivnykh-lyudey\/\" rel=\"nofollow\">\u0421\u0435\u043c\u044c \u043d\u0430\u0432\u044b\u043a\u043e\u0432 \u0432\u044b\u0441\u043e\u043a\u043e\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0445 \u043b\u044e\u0434\u0435\u0439<\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_leaders.jpg\" alt=\">\u0420\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u043b\u0438\u0434\u0435\u0440\u043e\u0432. \u041a\u0430\u043a \u043f\u043e\u043d\u044f\u0442\u044c \u0441\u0432\u043e\u0439 \u0441\u0442\u0438\u043b\u044c \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e \u043e\u0431\u0449\u0430\u0442\u044c\u0441\u044f \u0441 \u043d\u043e\u0441\u0438\u0442\u0435\u043b\u044f\u043c\u0438 \u0438\u043d\u044b\u0445 \u0441\u0442\u0438\u043b\u0435\u0439&#187; width=&#187;200&#8243;><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0418\u0446\u0445\u0430\u043a \u0410\u0434\u0438\u0437\u0435\u0441<br \/>\n&#171;<a href=\"http:\/\/www.alpinabook.ru\/catalogue\/4354.html?phrase_id=1073363\" rel=\"nofollow\">\u0420\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u043b\u0438\u0434\u0435\u0440\u043e\u0432. \u041a\u0430\u043a \u043f\u043e\u043d\u044f\u0442\u044c \u0441\u0432\u043e\u0439 \u0441\u0442\u0438\u043b\u044c \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e \u043e\u0431\u0449\u0430\u0442\u044c\u0441\u044f \u0441 \u043d\u043e\u0441\u0438\u0442\u0435\u043b\u044f\u043c\u0438 \u0438\u043d\u044b\u0445 \u0441\u0442\u0438\u043b\u0435\u0439<\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_manager.jpg\" alt=\">\u0418\u0434\u0435\u0430\u043b\u044c\u043d\u044b\u0439 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c: \u041f\u043e\u0447\u0435\u043c\u0443 \u0438\u043c \u043d\u0435\u043b\u044c\u0437\u044f \u0441\u0442\u0430\u0442\u044c \u0438 \u0447\u0442\u043e \u0438\u0437 \u044d\u0442\u043e\u0433\u043e \u0441\u043b\u0435\u0434\u0443\u0435\u0442&#187; width=&#187;200&#8243;><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0418\u0446\u0445\u0430\u043a \u0410\u0434\u0438\u0437\u0435\u0441<br \/>\n&#171;<a href=\"http:\/\/www.alpina.ru\/business-books\/management-leadership-corporate-culture\/idealnyy-rukovoditel\/\" rel=\"nofollow\">\u0418\u0434\u0435\u0430\u043b\u044c\u043d\u044b\u0439 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c: \u041f\u043e\u0447\u0435\u043c\u0443 \u0438\u043c \u043d\u0435\u043b\u044c\u0437\u044f \u0441\u0442\u0430\u0442\u044c \u0438 \u0447\u0442\u043e \u0438\u0437 \u044d\u0442\u043e\u0433\u043e \u0441\u043b\u0435\u0434\u0443\u0435\u0442<\/a>&#171;<\/span><\/div>\n<\/div>\n<div>\n<hr>\n<\/div>\n<div class=\"row-fluid\">\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/2017\/04\/book_cover_real_itsm-1.png\" alt=\"\u0412\u0432\u0435\u0434\u0435\u043d\u0438\u0435 \u0432 \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0439 ITSM\" width=\"150\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0420\u043e\u0431 \u0418\u043d\u0433\u043b\u0430\u043d\u0434<br \/>\n&#171;<a href=\"https:\/\/cleverics.ru\/subject-field\/real-itsm\">\u0412\u0432\u0435\u0434\u0435\u043d\u0438\u0435 \u0432 \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0439 ITSM<\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"https:\/\/cleverics.ru\/images\/book_cover_owning_itil.png\" alt=\"\u041e\u0432\u043b\u0430\u0434\u0435\u0432\u0430\u044f ITIL\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0420\u043e\u0431 \u0418\u043d\u0433\u043b\u0430\u043d\u0434<br \/>\n&#171;<a href=\"https:\/\/cleverics.ru\/subject-field\/owning-itil\">\u041e\u0432\u043b\u0430\u0434\u0435\u0432\u0430\u044f ITIL<\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"https:\/\/cleverics.ru\/images\/book_cover_itsm_illustrated_new.png\" alt=\"\u0418\u043b\u043b\u044e\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 ITSM\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0420\u043e\u043c\u0430\u043d \u0416\u0443\u0440\u0430\u0432\u043b\u0451\u0432<br \/>\n&#171;<a href=\"https:\/\/cleverics.ru\/subject-field\/itsm-illustrated\">\u0418\u043b\u043b\u044e\u0441\u0442\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 ITSM<\/a>&#171;<\/span><\/div>\n<\/div>\n<div>\n<hr>\n<\/div>\n<div class=\"row-fluid\">\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_iceberg.jpg\" alt=\"\u041d\u0430\u0448 \u0430\u0439\u0441\u0431\u0435\u0440\u0433 \u0442\u0430\u0435\u0442\" width=\"150\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0414\u0436\u043e\u043d \u041a\u043e\u0442\u0442\u0435\u0440, \u0425\u043e\u043b\u0433\u0435\u0440 \u0420\u0430\u0442\u0433\u0435\u0431\u0435\u0440<br \/>\n&#171;<a href=\"https:\/\/www.mann-ivanov-ferber.ru\/books\/paperbook\/nash-aysberg-taet\/\" rel=\"nofollow\">\u041d\u0430\u0448 \u0430\u0439\u0441\u0431\u0435\u0440\u0433 \u0442\u0430\u0435\u0442<\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_makarenko.jpg\" alt=\"\u041f\u0435\u0434\u0430\u0433\u043e\u0433\u0438\u0447\u0435\u0441\u043a\u0430\u044f \u043f\u043e\u044d\u043c\u0430\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0410\u043d\u0442\u043e\u043d \u0421\u0435\u043c\u0451\u043d\u043e\u0432\u0438\u0447 \u041c\u0430\u043a\u0430\u0440\u0435\u043d\u043a\u043e<br \/>\n&#171;<a href=\"https:\/\/www.mann-ivanov-ferber.ru\/books\/pedagogicheskaya-poema\/\">\u041f\u0435\u0434\u0430\u0433\u043e\u0433\u0438\u0447\u0435\u0441\u043a\u0430\u044f \u043f\u043e\u044d\u043c\u0430<\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_rework.jpg\" alt=\"Rework: \u0411\u0438\u0437\u043d\u0435\u0441 \u0431\u0435\u0437 \u043f\u0440\u0435\u0434\u0440\u0430\u0441\u0441\u0443\u0434\u043a\u043e\u0432\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0414\u0436\u0435\u0439\u0441\u043e\u043d \u0424\u0440\u0430\u0439\u0434, \u0414\u044d\u0432\u0438\u0434 \u0425\u0430\u0439\u043d\u0435\u043c\u0430\u0439\u0435\u0440 \u0425\u0435\u043d\u0441\u0441\u043e\u043d<br \/>\n&#171;<a href=\"http:\/\/mann-ivanov-ferber.ru\/books\/Luchiernoctar\/Rework1\/\" rel=\"nofollow\">Rework: \u0411\u0438\u0437\u043d\u0435\u0441 \u0431\u0435\u0437 \u043f\u0440\u0435\u0434\u0440\u0430\u0441\u0441\u0443\u0434\u043a\u043e\u0432<\/a>&#171;<\/span><\/div>\n<\/div>\n<div>\n<hr>\n<\/div>\n<div class=\"row-fluid\">\n<div class=\"col-sm-4\"><img decoding=\"async\" class=\"alignleft size-full wp-image-25549\" src=\"\/wp-content\/uploads\/book_ariely.jpg\" alt=\"\u041f\u043e\u0437\u0438\u0442\u0438\u0432\u043d\u0430\u044f \u0438\u0440\u0440\u0430\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c\" width=\"200\"><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0414\u044d\u043d \u0410\u0440\u0438\u0435\u043b\u0438<br \/>\n&#171;<a href=\"http:\/\/mann-ivanov-ferber.ru\/books\/paperbook\/PerfectlyIrrational\/\">\u041f\u043e\u0437\u0438\u0442\u0438\u0432\u043d\u0430\u044f \u0438\u0440\u0440\u0430\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c<\/a>&#171;<\/span><\/div>\n<div class=\"col-sm-4\"><a href=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2018\/01\/book_presentation.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-25578\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2018\/01\/book_presentation.jpg\" alt=\"\" width=\"200\" height=\"272\"><\/a><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u0414\u0436\u0438\u043d \u0416\u0435\u043b\u044f\u0437\u043d\u044b<br \/>\n&#171;\u0411\u0438\u0437\u043d\u0435\u0441-\u043f\u0440\u0435\u0437\u0435\u043d\u0442\u0430\u0446\u0438\u044f: \u0420\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u043f\u043e \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0435 \u0438 \u043f\u0440\u043e\u0432\u0435\u0434\u0435\u043d\u0438\u044e&#187;<\/span><\/div>\n<div class=\"col-sm-4\"><a href=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2018\/01\/book_carr.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-25579\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2018\/01\/book_carr.jpg\" alt=\"\" width=\"200\" height=\"306\" srcset=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2018\/01\/book_carr.jpg 200w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2018\/01\/book_carr-196x300.jpg 196w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a><br \/>\n<span style=\"font-size: 12px;\"><br \/>\n\u041d\u0438\u043a\u043e\u043b\u0430\u0441 \u041a\u0430\u0440\u0440<br \/>\n&#171;\u0411\u043b\u0435\u0441\u043a \u0438 \u043d\u0438\u0449\u0435\u0442\u0430 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u0439&#187;<\/span><\/div>\n<\/div>\n<div>\n<hr>\n<\/div>\n<p>\u041a\u043d\u0438\u0433\u0438 ITIL, COBIT, \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u044b ISO \u0438 \u043f\u0440\u043e\u0447. \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0443\u044e\u0442 \u0432 \u0441\u043f\u0438\u0441\u043a\u0435 \u043f\u043e \u043f\u0440\u0438\u0447\u0438\u043d\u0435 \u043e\u0447\u0435\u0432\u0438\u0434\u043d\u043e\u0441\u0442\u0438 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u0438 \u0438\u0445 \u0438\u0437\u0443\u0447\u0435\u043d\u0438\u044f.<\/p>\n<p>&nbsp;<\/p>\n<div style=\"padding: 25px; background-color: #e0e0e0;\">\n<p style=\"text-align: center;\">\u041d\u0435 \u0437\u0430\u0431\u0443\u0434\u044c\u0442\u0435 \u043f\u043e\u0434\u043f\u0438\u0441\u0430\u0442\u044c\u0441\u044f \u043d\u0430 \u043d\u0430\u0448<br \/>\n<a href=\"https:\/\/realitsm.ru\/digest\/\">\u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u044b\u0439 \u0435\u0436\u0435\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u044b\u0439 \u0434\u0430\u0439\u0434\u0436\u0435\u0441\u0442<\/a>!<\/p>\n<p><!-- Begin MailChimp Signup Form --><\/p>\n<style type=\"text\/css\">\n\t#mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; }<br \/>\t\/* Add your own MailChimp form style overrides in your site stylesheet or in this style block.<br \/>\t   We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. *\/<br \/><\/style>\n<div id=\"mc_embed_signup\">\n<form id=\"mc-embedded-subscribe-form\" class=\"validate\" action=\"\/\/realitsm.us2.list-manage.com\/subscribe\/post?u=d3329bda93383eb7c0c7ce11e&amp;id=c6ec7f5041\" method=\"post\" name=\"mc-embedded-subscribe-form\" novalidate=\"\" target=\"_blank\">\n<div id=\"mc_embed_signup_scroll\">\n<div class=\"mc-field-group\"><label for=\"mce-EMAIL\">E-mail <\/label><br \/>\n<input id=\"mce-EMAIL\" class=\"required email\" name=\"EMAIL\" type=\"email\" value=\"\"><\/div>\n<div class=\"mc-field-group\"><label for=\"mce-FNAME\">\u0418\u043c\u044f <\/label><br \/>\n<input id=\"mce-FNAME\" class=\"required\" name=\"FNAME\" type=\"text\" value=\"\"><\/div>\n<div class=\"mc-field-group\"><label for=\"mce-LNAME\">\u0424\u0430\u043c\u0438\u043b\u0438\u044f <\/label><br \/>\n<input id=\"mce-LNAME\" class=\"\" name=\"LNAME\" type=\"text\" value=\"\"><\/div>\n<div class=\"mc-field-group\"><label for=\"mce-COMPANY\">\u041a\u043e\u043c\u043f\u0430\u043d\u0438\u044f <\/label><br \/>\n<input id=\"mce-COMPANY\" class=\"\" name=\"COMPANY\" type=\"text\" value=\"\"><\/div>\n<div class=\"mc-field-group\"><label for=\"mce-POSITION\">\u0414\u043e\u043b\u0436\u043d\u043e\u0441\u0442\u044c <\/label><br \/>\n<input id=\"mce-POSITION\" class=\"\" name=\"POSITION\" type=\"text\" value=\"\"><\/div>\n<div id=\"mce-responses\" class=\"clear\">\n<div id=\"mce-error-response\" class=\"response\" style=\"display: none;\">&nbsp;<\/div>\n<div id=\"mce-success-response\" class=\"response\" style=\"display: none;\">&nbsp;<\/div>\n<\/div>\n<p><!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups--><\/p>\n<div style=\"position: absolute; left: -5000px;\" aria-hidden=\"true\"><input tabindex=\"-1\" name=\"b_d3329bda93383eb7c0c7ce11e_c6ec7f5041\" type=\"text\" value=\"\"><\/div>\n<div class=\"clear\"><input id=\"mc-embedded-subscribe\" class=\"button\" name=\"subscribe\" type=\"submit\" value=\"Subscribe\"><\/div>\n<\/div>\n<\/form>\n<\/div>\n<p><script type=\"text\/javascript\" src=\"\/\/s3.amazonaws.com\/downloads.mailchimp.com\/js\/mc-validate.js\"><\/script><script type=\"text\/javascript\">(function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text';fnames[3]='COMPANY';ftypes[3]='text';fnames[4]='POSITION';ftypes[4]='text'; \/*<br \/>\n * Translated default messages for the $ validation plugin.<br \/>\n * Locale: RU<br \/>\n *\/<br \/>\n$.extend($.validator.messages, {<br \/>\n        required: \"\u042d\u0442\u043e \u043f\u043e\u043b\u0435 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u0437\u0430\u043f\u043e\u043b\u043d\u0438\u0442\u044c.\",<br \/>\n        remote: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435.\",<br \/>\n        email: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u043a\u043e\u0440\u0440\u0435\u043a\u0442\u043d\u044b\u0439 \u0430\u0434\u0440\u0435\u0441 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u043e\u0439 \u043f\u043e\u0447\u0442\u044b.\",<br \/>\n        url: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u043a\u043e\u0440\u0440\u0435\u043a\u0442\u043d\u044b\u0439 URL.\",<br \/>\n        date: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u043a\u043e\u0440\u0440\u0435\u043a\u0442\u043d\u0443\u044e \u0434\u0430\u0442\u0443.\",<br \/>\n        dateISO: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u043a\u043e\u0440\u0440\u0435\u043a\u0442\u043d\u0443\u044e \u0434\u0430\u0442\u0443 \u0432 \u0444\u043e\u0440\u043c\u0430\u0442\u0435 ISO.\",<br \/>\n        number: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u0447\u0438\u0441\u043b\u043e.\",<br \/>\n        digits: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u043e\u0434\u0438\u0442\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0446\u0438\u0444\u0440\u044b.\",<br \/>\n        creditcard: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u044b\u0439 \u043d\u043e\u043c\u0435\u0440 \u043a\u0440\u0435\u0434\u0438\u0442\u043d\u043e\u0439 \u043a\u0430\u0440\u0442\u044b.\",<br \/>\n        equalTo: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u0442\u0430\u043a\u043e\u0435 \u0436\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0435\u0449\u0451 \u0440\u0430\u0437.\",<br \/>\n        accept: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0444\u0430\u0439\u043b \u0441 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u044b\u043c \u0440\u0430\u0441\u0448\u0438\u0440\u0435\u043d\u0438\u0435\u043c.\",<br \/>\n        maxlength: $.validator.format(\"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u043d\u0435 \u0431\u043e\u043b\u044c\u0448\u0435 {0} \u0441\u0438\u043c\u0432\u043e\u043b\u043e\u0432.\"),<br \/>\n        minlength: $.validator.format(\"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u043d\u0435 \u043c\u0435\u043d\u044c\u0448\u0435 {0} \u0441\u0438\u043c\u0432\u043e\u043b\u043e\u0432.\"),<br \/>\n        rangelength: $.validator.format(\"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0434\u043b\u0438\u043d\u043e\u0439 \u043e\u0442 {0} \u0434\u043e {1} \u0441\u0438\u043c\u0432\u043e\u043b\u043e\u0432.\"),<br \/>\n        range: $.validator.format(\"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u0447\u0438\u0441\u043b\u043e \u043e\u0442 {0} \u0434\u043e {1}.\"),<br \/>\n        max: $.validator.format(\"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u0447\u0438\u0441\u043b\u043e, \u043c\u0435\u043d\u044c\u0448\u0435\u0435 \u0438\u043b\u0438 \u0440\u0430\u0432\u043d\u043e\u0435\u00a0{0}.\"),<br \/>\n        min: $.validator.format(\"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u0432\u0435\u0434\u0438\u0442\u0435 \u0447\u0438\u0441\u043b\u043e, \u0431\u043e\u043b\u044c\u0448\u0435\u0435 \u0438\u043b\u0438 \u0440\u0430\u0432\u043d\u043e\u0435 {0}.\")<br \/>\n});}(jQuery));var $mcj = jQuery.noConflict(true);<\/script><br \/>\n<!--End mc_embed_signup--><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u041a\u043d\u0438\u0433\u0438, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c\u044b\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c\u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 Real ITSM \u043a \u043f\u0440\u043e\u0447\u0442\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c, \u043a\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u0435\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430, \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u0438 \u0418\u0422 \u0441\u0435\u0440\u0432\u0438\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430. \u041f\u0430\u0432\u0435\u043b \u0414\u0435\u043c\u0438\u043d, \u0414\u043c\u0438\u0442\u0440\u0438\u0439 \u0418\u0441\u0430\u0439\u0447\u0435\u043d\u043a\u043e &#171;\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438 \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0435 \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u0439&#187; \u041e\u043b\u0435\u0433 \u0421\u043a\u0440\u044b\u043d\u043d\u0438\u043a &#171;DevOps \u0434\u043b\u044f \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u043e\u0432&#187; \u0413\u044d\u0440\u0438 \u0413\u0440\u0443\u0432\u0435\u0440 &#171;\u0417\u0430\u043f\u0443\u0441\u043a \u0438 \u043c\u0430\u0441\u0448\u0442\u0430\u0431\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 DevOps \u043d\u0430 \u043f\u0440\u0435\u0434\u043f\u0440\u0438\u044f\u0442\u0438\u0438&#187; &#171;Real ITSM: \u043f\u0440\u043e\u0432\u0435\u0440\u0435\u043d\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0435\u043c&#187; \u0414\u0436\u0438\u043d \u041a\u0438\u043c, \u041a\u0435\u0432\u0438\u043d \u0411\u0435\u0440, \u0414\u0436\u043e\u0440\u0434\u0436 \u0421\u043f\u0430\u0444\u0444\u043e\u0440\u0434 &#171;\u041f\u0440\u043e\u0435\u043a\u0442 &#171;\u0424\u0435\u043d\u0438\u043a\u0441&#187; \u0422\u0440\u043e\u0439 \u0414\u044e\u043c\u0443\u043b\u0435\u043d, \u0420\u043e\u0434\u0440\u0438\u0433\u043e \u0424\u043b\u043e\u0440\u0435\u0441, \u0411\u0438\u043b\u043b \u0424\u0430\u0439\u043d &#171;\u041a\u0430\u0442\u0430\u043b\u043e\u0433 \u0443\u0441\u043b\u0443\u0433 \u0434\u043b\u044f \u0443\u0441\u043f\u0435\u0448\u043d\u043e\u0433\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422&#171; \u0414\u043c\u0438\u0442\u0440\u0438\u0439 \u0418\u0441\u0430\u0439\u0447\u0435\u043d\u043a\u043e, \u0420\u043e\u043c\u0430\u043d \u0416\u0443\u0440\u0430\u0432\u043b\u0451\u0432 &#171;ITSM. \u0420\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u043f\u043e \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u044e &#171; \u0421\u0435\u043c\u044c \u043d\u0430\u0432\u044b\u043a\u043e\u0432 \u0432\u044b\u0441\u043e\u043a\u043e\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0445 \u043b\u044e\u0434\u0435\u0439&#187; width=&#187;200&#8243;> \u0421\u0442\u0438\u0432\u0435\u043d \u041a\u043e\u0432\u0438 &#171;\u0421\u0435\u043c\u044c \u043d\u0430\u0432\u044b\u043a\u043e\u0432 \u0432\u044b\u0441\u043e\u043a\u043e\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0445 \u043b\u044e\u0434\u0435\u0439&#171; \u0418\u0434\u0435\u0430\u043b\u044c\u043d\u044b\u0439 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c: \u041f\u043e\u0447\u0435\u043c\u0443 \u0438\u043c \u043d\u0435\u043b\u044c\u0437\u044f \u0441\u0442\u0430\u0442\u044c \u0438 \u0447\u0442\u043e \u0438\u0437 \u044d\u0442\u043e\u0433\u043e \u0441\u043b\u0435\u0434\u0443\u0435\u0442&#187; width=&#187;200&#8243;> \u0418\u0446\u0445\u0430\u043a \u0410\u0434\u0438\u0437\u0435\u0441 &#171;\u0418\u0434\u0435\u0430\u043b\u044c\u043d\u044b\u0439 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c: \u041f\u043e\u0447\u0435\u043c\u0443&#8230;<\/p>\n","protected":false},"author":3,"featured_media":18573,"parent":0,"menu_order":7,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9139","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u041a\u043d\u0438\u0433\u0438 &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u041a\u043d\u0438\u0433\u0438, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c\u044b\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c\u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 Real ITSM \u043a \u043f\u0440\u043e\u0447\u0442\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c, \u043a\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u0435\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430, \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u0438 \u0418\u0422 \u0441\u0435\u0440\u0432\u0438\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleverics.ru\/digital\/bookshelf\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u041a\u043d\u0438\u0433\u0438 &#8211; Digital Enterprise\" \/>\n<meta property=\"og:description\" content=\"\u041a\u043d\u0438\u0433\u0438, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c\u044b\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c\u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 Real ITSM \u043a \u043f\u0440\u043e\u0447\u0442\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c, \u043a\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u0435\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430, \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u0438 \u0418\u0422 \u0441\u0435\u0440\u0432\u0438\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cleverics.ru\/digital\/bookshelf\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Enterprise\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-04T13:41:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2012\/06\/itsm_measuring_guide.png\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"225\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@realitsm_portal\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/bookshelf\\\/\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/bookshelf\\\/\",\"name\":\"\u041a\u043d\u0438\u0433\u0438 &#8211; Digital Enterprise\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/bookshelf\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/bookshelf\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/wp-content\\\/uploads\\\/2012\\\/06\\\/itsm_measuring_guide.png\",\"datePublished\":\"2012-06-20T10:58:46+00:00\",\"dateModified\":\"2020-03-04T13:41:09+00:00\",\"description\":\"\u041a\u043d\u0438\u0433\u0438, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c\u044b\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c\u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 Real ITSM \u043a \u043f\u0440\u043e\u0447\u0442\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c, \u043a\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u0435\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430, \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u0438 \u0418\u0422 \u0441\u0435\u0440\u0432\u0438\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/bookshelf\\\/#breadcrumb\"},\"inLanguage\":\"ru-RU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cleverics.ru\\\/digital\\\/bookshelf\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/bookshelf\\\/#primaryimage\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/wp-content\\\/uploads\\\/2012\\\/06\\\/itsm_measuring_guide.png\",\"contentUrl\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/wp-content\\\/uploads\\\/2012\\\/06\\\/itsm_measuring_guide.png\",\"width\":150,\"height\":225},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/bookshelf\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430\",\"item\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u041a\u043d\u0438\u0433\u0438\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#website\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/\",\"name\":\"Digital Enterprise\",\"description\":\"\u041f\u043e\u0440\u0442\u0430\u043b \u21161 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0446\u0438\u0444\u0440\u043e\u0432\u044b\u043c\u0438 \u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c\u0438 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u044f\u043c\u0438: Business Agility, DevOps, ITIL, ITSM, COBIT, PRINCE2, TOGAF...\",\"publisher\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ru-RU\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#organization\",\"name\":\"Cleverics\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/logo_\u041c\u043e\u043d\u0442\u0430\u0436\u043d\u0430\u044f-\u043e\u0431\u043b\u0430\u0441\u0442\u044c-1.jpg\",\"contentUrl\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/logo_\u041c\u043e\u043d\u0442\u0430\u0436\u043d\u0430\u044f-\u043e\u0431\u043b\u0430\u0441\u0442\u044c-1.jpg\",\"width\":300,\"height\":300,\"caption\":\"Cleverics\"},\"image\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/realitsm_portal\",\"http:\\\/\\\/www.youtube.com\\\/cleverics\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u041a\u043d\u0438\u0433\u0438 &#8211; Digital Enterprise","description":"\u041a\u043d\u0438\u0433\u0438, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c\u044b\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c\u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 Real ITSM \u043a \u043f\u0440\u043e\u0447\u0442\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c, \u043a\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u0435\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430, \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u0438 \u0418\u0422 \u0441\u0435\u0440\u0432\u0438\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cleverics.ru\/digital\/bookshelf\/","og_locale":"ru_RU","og_type":"article","og_title":"\u041a\u043d\u0438\u0433\u0438 &#8211; Digital Enterprise","og_description":"\u041a\u043d\u0438\u0433\u0438, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c\u044b\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c\u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 Real ITSM \u043a \u043f\u0440\u043e\u0447\u0442\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c, \u043a\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u0435\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430, \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u0438 \u0418\u0422 \u0441\u0435\u0440\u0432\u0438\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430.","og_url":"https:\/\/cleverics.ru\/digital\/bookshelf\/","og_site_name":"Digital Enterprise","article_modified_time":"2020-03-04T13:41:09+00:00","og_image":[{"width":150,"height":225,"url":"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2012\/06\/itsm_measuring_guide.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@realitsm_portal","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cleverics.ru\/digital\/bookshelf\/","url":"https:\/\/cleverics.ru\/digital\/bookshelf\/","name":"\u041a\u043d\u0438\u0433\u0438 &#8211; Digital Enterprise","isPartOf":{"@id":"https:\/\/cleverics.ru\/digital\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cleverics.ru\/digital\/bookshelf\/#primaryimage"},"image":{"@id":"https:\/\/cleverics.ru\/digital\/bookshelf\/#primaryimage"},"thumbnailUrl":"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2012\/06\/itsm_measuring_guide.png","datePublished":"2012-06-20T10:58:46+00:00","dateModified":"2020-03-04T13:41:09+00:00","description":"\u041a\u043d\u0438\u0433\u0438, \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c\u044b\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c\u0438 \u043f\u043e\u0440\u0442\u0430\u043b\u0430 Real ITSM \u043a \u043f\u0440\u043e\u0447\u0442\u0435\u043d\u0438\u044e \u0432\u0441\u0435\u043c, \u043a\u0442\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u0435\u0442\u0441\u044f \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430, \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u0438 \u0418\u0422 \u0441\u0435\u0440\u0432\u0438\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430.","breadcrumb":{"@id":"https:\/\/cleverics.ru\/digital\/bookshelf\/#breadcrumb"},"inLanguage":"ru-RU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cleverics.ru\/digital\/bookshelf\/"]}]},{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/cleverics.ru\/digital\/bookshelf\/#primaryimage","url":"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2012\/06\/itsm_measuring_guide.png","contentUrl":"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2012\/06\/itsm_measuring_guide.png","width":150,"height":225},{"@type":"BreadcrumbList","@id":"https:\/\/cleverics.ru\/digital\/bookshelf\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430","item":"https:\/\/cleverics.ru\/digital\/"},{"@type":"ListItem","position":2,"name":"\u041a\u043d\u0438\u0433\u0438"}]},{"@type":"WebSite","@id":"https:\/\/cleverics.ru\/digital\/#website","url":"https:\/\/cleverics.ru\/digital\/","name":"Digital Enterprise","description":"\u041f\u043e\u0440\u0442\u0430\u043b \u21161 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0446\u0438\u0444\u0440\u043e\u0432\u044b\u043c\u0438 \u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c\u0438 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u044f\u043c\u0438: Business Agility, DevOps, ITIL, ITSM, COBIT, PRINCE2, TOGAF...","publisher":{"@id":"https:\/\/cleverics.ru\/digital\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cleverics.ru\/digital\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ru-RU"},{"@type":"Organization","@id":"https:\/\/cleverics.ru\/digital\/#organization","name":"Cleverics","url":"https:\/\/cleverics.ru\/digital\/","logo":{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/cleverics.ru\/digital\/#\/schema\/logo\/image\/","url":"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2022\/03\/logo_\u041c\u043e\u043d\u0442\u0430\u0436\u043d\u0430\u044f-\u043e\u0431\u043b\u0430\u0441\u0442\u044c-1.jpg","contentUrl":"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2022\/03\/logo_\u041c\u043e\u043d\u0442\u0430\u0436\u043d\u0430\u044f-\u043e\u0431\u043b\u0430\u0441\u0442\u044c-1.jpg","width":300,"height":300,"caption":"Cleverics"},"image":{"@id":"https:\/\/cleverics.ru\/digital\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/realitsm_portal","http:\/\/www.youtube.com\/cleverics"]}]}},"_links":{"self":[{"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/pages\/9139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/comments?post=9139"}],"version-history":[{"count":99,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/pages\/9139\/revisions"}],"predecessor-version":[{"id":31691,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/pages\/9139\/revisions\/31691"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/media\/18573"}],"wp:attachment":[{"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/media?parent=9139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}