{"id":11481,"date":"2013-07-08T12:48:40","date_gmt":"2013-07-08T08:48:40","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=11481"},"modified":"2013-07-08T12:48:40","modified_gmt":"2013-07-08T08:48:40","slug":"virtualnye-ili-realnye-itsm-konferencii","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2013\/07\/virtualnye-ili-realnye-itsm-konferencii\/","title":{"rendered":"\u0412\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u0435 \u0438\u043b\u0438 \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0435 ITSM-\u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438?"},"content":{"rendered":"<p>\n\t<span style=\"line-height: 1.6em;\">\u041d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435 \u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0433\u043e \u0444\u043e\u0440\u0443\u043c\u0430 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422-\u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438 <\/span><a href=\"http:\/\/itsmforum.ru\" style=\"line-height: 1.6em;\">itsmforum.ru<\/a><span style=\"line-height: 1.6em;\"> \u0430\u043d\u043e\u043d\u0441\u0438\u0440\u043e\u0432\u0430\u043d\u0430 \u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0430\u0446\u0438\u044f \u0443\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u043e\u0432 \u0435\u0436\u0435\u0433\u043e\u0434\u043d\u043e\u0439 \u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 ITSM-\u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438. \u041e\u043d\u0430 \u043f\u0440\u043e\u0439\u0434\u0435\u0442 \u0432 \u041c\u043e\u0441\u043a\u0432\u0435 11 \u0438 12 \u0441\u0435\u043d\u0442\u044f\u0431\u0440\u044f 2013 \u0433\u043e\u0434\u0430.<\/span>\n<\/p>\n<p>\n\t\u041c\u0435\u0440\u043e\u043f\u0440\u0438\u044f\u0442\u0438\u0435 \u0443\u0436\u0435 \u043f\u043e\u043b\u0443\u0447\u0438\u043b\u043e \u0441\u0432\u043e\u0439 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 <a href=\"http:\/\/www.itsmfcon.ru\/2013\/\">\u0441\u0430\u0439\u0442<\/a>, \u0430 \u0442\u0430\u043a\u0436\u0435 \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u0438 \u0441\u043b\u043e\u0433\u0430\u043d: &laquo;<em>\u0421\u0435\u0440\u0432\u0438\u0441\u043d\u043e\u0435 \u043c\u043d\u043e\u0433\u043e\u0431\u043e\u0440\u044c\u0435. ITSM: \u043e\u0442 \u0444\u0438\u0442\u043d\u0435\u0441\u0430 &ndash; \u043a \u0441\u043f\u043e\u0440\u0442\u0443 \u0432\u044b\u0441\u043e\u043a\u0438\u0445 \u0434\u043e\u0441\u0442\u0438\u0436\u0435\u043d\u0438\u0439<\/em>&raquo;.\n<\/p>\n<p>\n\t\u0420\u0435\u0434\u0430\u043a\u0446\u0438\u044f \u043f\u043e\u0440\u0442\u0430\u043b\u0430 <a href=\"http:\/\/RealITSM.ru\">RealITSM.ru<\/a> \u043f\u043b\u0430\u043d\u0438\u0440\u0443\u0435\u0442 \u043f\u0440\u0438\u0441\u0443\u0442\u0441\u0442\u0432\u043e\u0432\u0430\u0442\u044c \u043d\u0430 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 \u0432 \u043f\u043e\u043b\u043d\u043e\u043c \u0441\u043e\u0441\u0442\u0430\u0432\u0435, \u0438 \u043c\u044b \u043d\u0430\u0434\u0435\u0435\u043c\u0441\u044f, \u0447\u0442\u043e \u0441\u043f\u043e\u0440\u0442\u0438\u0432\u043d\u0430\u044f \u0442\u0435\u043c\u0430\u0442\u0438\u043a\u0430 \u043d\u0435 \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0438\u0442\u0441\u044f \u0441\u043b\u043e\u0433\u0430\u043d\u043e\u043c \u0438 \u0431\u0443\u0434\u0435\u0442 \u043f\u043e\u0434\u043a\u0440\u0435\u043f\u043b\u0435\u043d\u0430 \u0441\u043f\u043e\u0440\u0442\u0438\u0432\u043d\u044b\u043c\u0438 \u0441\u043e\u0441\u0442\u044f\u0437\u0430\u043d\u0438\u044f\u043c\u0438, \u044d\u043b\u043b\u0438\u043f\u0441\u043e\u0438\u0434\u0430\u043c\u0438 \u0438 \u0433\u0440\u0443\u043f\u043f\u043e\u0432\u044b\u043c\u0438 \u0437\u0430\u043d\u044f\u0442\u0438\u044f\u043c\u0438 \u0434\u0437\u0435\u043d-\u0439\u043e\u0433\u043e\u0439 <strike>\u0432\u043c\u0435\u0441\u0442\u043e<\/strike> \u0432\u043e \u0432\u0440\u0435\u043c\u044f \u0434\u043e\u043a\u043b\u0430\u0434\u043e\u0432.\n<\/p>\n<p>\n\t<a href=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2013\/07\/Symp11-01.jpg\" rel=\"\" style=\"\" target=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"size-medium wp-image-11482 aligncenter\" height=\"200\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2013\/07\/Symp11-01-300x200.jpg\" style=\"\" title=\"Symp11-01\" width=\"300\" srcset=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2013\/07\/Symp11-01-300x200.jpg 300w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2013\/07\/Symp11-01.jpg 749w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\u041a\u0441\u0442\u0430\u0442\u0438, \u043d\u0430\u0448 \u0441\u0442\u0430\u0440\u044b\u0439 \u0434\u0440\u0443\u0433 \u0420\u043e\u0431 \u0418\u043d\u0433\u043b\u0430\u043d\u0434 (\u043e\u043d \u0436\u0435 \u0418\u0422-\u0441\u043a\u0435\u043f\u0442\u0438\u043a) \u0441\u0435\u0433\u043e\u0434\u043d\u044f <a href=\"http:\/\/www.itskeptic.org\/content\/physical-conferences-arent-dead\">\u0441\u0444\u043e\u0440\u043c\u0443\u043b\u0438\u0440\u043e\u0432\u0430\u043b<\/a> \u043f\u044f\u0442\u044c \u0432\u0430\u0436\u043d\u044b\u0445 \u043f\u0440\u0435\u0438\u043c\u0443\u0449\u0435\u0441\u0442\u0432 \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0445 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0439 \u043d\u0430\u0434 \u043c\u043e\u0434\u043d\u044b\u043c\u0438 \u0432 \u044d\u0442\u043e\u043c \u0441\u0435\u0437\u043e\u043d\u0435 \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u043c\u0438:\n<\/p>\n<blockquote>\n<ul>\n<li>\n\t\t\t<strong>\u0414\u0438\u0441\u0446\u0438\u043f\u043b\u0438\u043d\u0430<\/strong>: \u0432\u044b \u0441\u043b\u0443\u0448\u0430\u0435\u0442\u0435 \u0436\u0438\u0432\u043e\u0433\u043e \u0434\u043e\u043a\u043b\u0430\u0434\u0447\u0438\u043a\u0430 \u0438 \u043a\u043e\u043d\u0446\u0435\u043d\u0442\u0440\u0438\u0440\u0443\u0435\u0442\u0435\u0441\u044c. \u041f\u0440\u0438 \u044d\u0442\u043e\u043c, \u044f \u043d\u0435 \u0441\u043b\u0443\u0448\u0430\u043b \u043d\u0438 \u0432\u0438\u0434\u0435\u043e\u0440\u043e\u043b\u0438\u043a\u043e\u0432 \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u0445 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0439 TFT<a href=\"https:\/\/realitsm.ru\/2012\/12\/doklady-tft12\/\">12<\/a>&#8212;<a href=\"https:\/\/realitsm.ru\/2013\/07\/doklady-tft13\/\">13<\/a>, \u043d\u0438 \u0434\u0438\u043a\u0442\u043e\u0444\u043e\u043d\u043d\u044b\u0445 \u0437\u0430\u043f\u0438\u0441\u0435\u0439, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u044f \u0434\u0435\u043b\u0430\u043b \u043d\u0430 \u0440\u0435\u0430\u043b\u044c\u043d\u044b\u0445 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u044f\u0445.\n\t\t<\/li>\n<li>\n\t\t\t<strong>\u041e\u0431\u0449\u0435\u043d\u0438\u0435<\/strong>, \u043d\u0435\u0442\u0432\u043e\u0440\u043a\u0438\u043d\u0433. \u041d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442 \u0430\u043b\u044c\u0442\u0435\u0440\u043d\u0430\u0442\u0438\u0432\u044b \u0440\u0443\u043a\u043e\u043f\u043e\u0436\u0430\u0442\u0438\u044e, \u0432\u0437\u0433\u043b\u044f\u0434\u0443, \u043e\u0431\u044a\u044f\u0442\u0438\u044e, \u0434\u0440\u0443\u0436\u0435\u0441\u043a\u043e\u0439 \u0431\u0435\u0441\u0435\u0434\u0435 \u0438\u043b\u0438 \u0441\u043e\u0432\u043c\u0435\u0441\u0442\u043d\u043e\u043c\u0443&nbsp;\u043f\u0440\u0438\u043d\u044f\u0442\u0438\u044e \u043f\u0438\u0449\u0438. \u041c\u044b \u0436\u0435 \u0436\u0438\u0432\u043e\u0442\u043d\u044b\u0435.\n\t\t<\/li>\n<li>\n\t\t\t<strong>\u042d\u043d\u0435\u0440\u0433\u0438\u044f<\/strong>. \u0414\u043d\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043f\u0440\u043e\u0445\u043e\u0434\u044f\u0442 \u0437\u0430 \u0434\u043e\u043a\u043b\u0430\u0434\u0430\u043c\u0438, \u0441\u0435\u043c\u0438\u043d\u0430\u0440\u0430\u043c\u0438, \u0441\u043f\u043e\u0440\u0430\u043c\u0438, \u043e\u0431\u0449\u0435\u043d\u0438\u0435\u043c \u0438 \u0432\u044b\u0441\u0442\u0430\u0432\u043a\u0430\u043c\u0438 &ndash; \u043d\u0435\u0432\u0435\u0440\u043e\u044f\u0442\u043d\u043e \u0430\u043a\u0442\u0438\u0432\u0438\u0440\u0443\u044e\u0442 \u043c\u043e\u0437\u0433 \u0438 \u0441\u0442\u0438\u043c\u0443\u043b\u0438\u0440\u0443\u044e\u0442 \u043c\u044b\u0448\u043b\u0435\u043d\u0438\u0435.\n\t\t<\/li>\n<li>\n\t\t\t<strong>\u0412\u043d\u0435\u0437\u0430\u043f\u043d\u044b\u0435 \u043e\u0437\u0430\u0440\u0435\u043d\u0438\u044f<\/strong>. \u041d\u0430 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u044f\u0445 \u044f\u0440\u043a\u0438\u0435 \u043c\u044b\u0441\u043b\u0438 \u0442\u044f\u0436\u0435\u043b\u0435\u0435 \u043f\u0440\u043e\u043f\u0443\u0441\u0442\u0438\u0442\u044c, \u0447\u0435\u043c, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0432 \u043b\u0435\u043d\u0442\u0435 <a href=\"https:\/\/twitter.com\/realitsm_portal\">\u0422\u0432\u0438\u0442\u0442\u0435\u0440\u0430<\/a>.\n\t\t<\/li>\n<li>\n\t\t\t<strong>\u0420\u0430\u0437\u200b\u0432\u043b\u0435\u0447\u0435\u043d\u0438\u044f<\/strong>. \u0422\u0430\u043a \u0438\u043b\u0438 \u0438\u043d\u0430\u0447\u0435, \u0434\u043b\u044f \u0443\u0447\u0430\u0441\u0442\u0438\u044f \u0432 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 \u0442\u044b \u0432\u044b\u0440\u044b\u0432\u0430\u0435\u0448\u044c\u0441\u044f \u0438\u0437 \u043e\u0431\u044b\u0447\u043d\u043e\u0439 \u0436\u0438\u0437\u043d\u0438. \u041d\u0430 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 <a href=\"https:\/\/realitsm.ru\/2013\/03\/pictures-pink13\/\">PINK13<\/a> \u043c\u043d\u0435, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u043f\u043e\u043d\u0440\u0430\u0432\u0438\u043b\u0430\u0441\u044c \u043c\u0443\u0437\u044b\u043a\u0430\u043b\u044c\u043d\u0430\u044f \u0433\u0440\u0443\u043f\u043f\u0430, \u0430 \u043d\u0430 \u0428\u0432\u0435\u0439\u0446\u0430\u0440\u0441\u043a\u043e\u043c ITIL Forum &ndash; \u0433\u0430\u043b\u0430-\u0443\u0436\u0438\u043d.\n\t\t<\/li>\n<\/ul>\n<\/blockquote>\n<p>\n\t<span style=\"line-height: 1.6em;\">\u041d\u0443&nbsp;\u0430 \u043f\u0440\u0438 \u0443\u0447\u0430\u0441\u0442\u0438\u0438 \u0440\u0435\u0434\u0430\u043a\u0446\u0438\u0438 \u043d\u0430\u0448\u0435\u0433\u043e \u043f\u043e\u0440\u0442\u0430\u043b\u0430&nbsp;<\/span><span style=\"line-height: 1.6em;\">ITSM-<\/span><span style=\"line-height: 1.6em;\">\u043c\u0435\u0440\u043e\u043f\u0440\u0438\u044f\u0442\u0438\u044f&nbsp;<\/span><span style=\"line-height: 1.6em;\">\u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435<\/span><span style=\"line-height: 1.6em;\">&nbsp;\u043f\u0440\u043e\u0432\u043e\u0434\u044f\u0442\u0441\u044f \u0438 \u0432 <\/span><a href=\"https:\/\/realitsm.ru\/2013\/05\/itogi-stratoplan-tbs-13\/\" style=\"line-height: 1.6em;\">\u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u043e\u043c<\/a><span style=\"line-height: 1.6em;\"> \u0438 \u0432 <\/span><a href=\"https:\/\/realitsm.ru\/2013\/06\/itmf-2013-how-it-was\/\" style=\"line-height: 1.6em;\">\u0440\u0435\u0430\u043b\u044c\u043d\u043e\u043c<\/a><span style=\"line-height: 1.6em;\"> \u0444\u043e\u0440\u043c\u0430\u0442\u0435.&nbsp;<\/span><span style=\"line-height: 1.6em;\">\u0410 \u043a\u0430\u043a\u043e\u0439 \u043f\u0440\u0435\u0434\u043f\u043e\u0447\u0438\u0442\u0430\u0435\u0442\u0435 \u0432\u044b?<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u041d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435 \u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0433\u043e \u0444\u043e\u0440\u0443\u043c\u0430 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422-\u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438 itsmforum.ru \u0430\u043d\u043e\u043d\u0441\u0438\u0440\u043e\u0432\u0430\u043d\u0430 \u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0430\u0446\u0438\u044f \u0443\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u043e\u0432 \u0435\u0436\u0435\u0433\u043e\u0434\u043d\u043e\u0439 \u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 ITSM-\u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438. \u041e\u043d\u0430 \u043f\u0440\u043e\u0439\u0434\u0435\u0442 \u0432 \u041c\u043e\u0441\u043a\u0432\u0435 11 \u0438 12 \u0441\u0435\u043d\u0442\u044f\u0431\u0440\u044f 2013 \u0433\u043e\u0434\u0430. \u041c\u0435\u0440\u043e\u043f\u0440\u0438\u044f\u0442\u0438\u0435 \u0443\u0436\u0435 \u043f\u043e\u043b\u0443\u0447\u0438\u043b\u043e \u0441\u0432\u043e\u0439 \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u0441\u0430\u0439\u0442, \u0430 \u0442\u0430\u043a\u0436\u0435 \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u0438 \u0441\u043b\u043e\u0433\u0430\u043d: &laquo;\u0421\u0435\u0440\u0432\u0438\u0441\u043d\u043e\u0435 \u043c\u043d\u043e\u0433\u043e\u0431\u043e\u0440\u044c\u0435. 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\u0431\u0443\u0434\u0435\u0442 \u043f\u043e\u0434\u043a\u0440\u0435\u043f\u043b\u0435\u043d\u0430 \u0441\u043f\u043e\u0440\u0442\u0438\u0432\u043d\u044b\u043c\u0438 \u0441\u043e\u0441\u0442\u044f\u0437\u0430\u043d\u0438\u044f\u043c\u0438, \u044d\u043b\u043b\u0438\u043f\u0441\u043e\u0438\u0434\u0430\u043c\u0438 \u0438 \u0433\u0440\u0443\u043f\u043f\u043e\u0432\u044b\u043c\u0438 \u0437\u0430\u043d\u044f\u0442\u0438\u044f\u043c\u0438 \u0434\u0437\u0435\u043d-\u0439\u043e\u0433\u043e\u0439 \u0432\u043c\u0435\u0441\u0442\u043e \u0432\u043e \u0432\u0440\u0435\u043c\u044f \u0434\u043e\u043a\u043b\u0430\u0434\u043e\u0432. \u041a\u0441\u0442\u0430\u0442\u0438, \u043d\u0430\u0448 \u0441\u0442\u0430\u0440\u044b\u0439 \u0434\u0440\u0443\u0433 \u0420\u043e\u0431 \u0418\u043d\u0433\u043b\u0430\u043d\u0434 (\u043e\u043d \u0436\u0435 \u0418\u0422-\u0441\u043a\u0435\u043f\u0442\u0438\u043a) \u0441\u0435\u0433\u043e\u0434\u043d\u044f 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