{"id":14897,"date":"2014-06-06T01:40:59","date_gmt":"2014-06-05T21:40:59","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=14897"},"modified":"2014-06-06T07:42:36","modified_gmt":"2014-06-06T03:42:36","slug":"itmf2014-ocenivaem-processy-i-razmyshlyaem-nad-urokami","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2014\/06\/itmf2014-ocenivaem-processy-i-razmyshlyaem-nad-urokami\/","title":{"rendered":"ITMF2014: \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u0435\u043c \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b \u0438 \u0440\u0430\u0437\u043c\u044b\u0448\u043b\u044f\u0435\u043c \u043d\u0430\u0434 \u0443\u0440\u043e\u043a\u0430\u043c\u0438"},"content":{"rendered":"<p>\n\t5 \u0438\u044e\u043d\u044f \u043d\u0430 XI \u0444\u043e\u0440\u0443\u043c\u0435 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422 (ITMF2014) \u0441\u0440\u0435\u0434\u0438 \u043f\u0440\u043e\u0447\u0438\u0445 \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043d\u044b\u0445 \u0432\u044b\u0441\u0442\u0443\u043f\u043b\u0435\u043d\u0438\u0439 \u0431\u044b\u043b \u043f\u0440\u043e\u0432\u0435\u0434\u0435\u043d \u043a\u0435\u0439\u0441-\u0442\u0440\u0435\u043d\u0438\u043d\u0433 \u043f\u043e \u043e\u0446\u0435\u043d\u043a\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432. \u0423\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u0430\u043c \u0431\u044b\u043b\u0430 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0430 \u0442\u0430\u043a\u0430\u044f \u0441\u0438\u0442\u0443\u0430\u0446\u0438\u044f:\u00a0\n<\/p>\n<blockquote>\n<p>\n\t\t\u0412 \u0441\u0432\u044f\u0437\u0438 \u0441\u043e \u0441\u043c\u0435\u043d\u043e\u0439 \u0432\u043b\u0430\u0434\u0435\u043b\u044c\u0446\u0435\u0432 \u0432 \u0442\u043e\u0440\u0433\u043e\u0432\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u043f\u0440\u043e\u0432\u043e\u0434\u0438\u0442\u0441\u044f \u043a\u043e\u043c\u043f\u043b\u0435\u043a\u0441\u043d\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 \u0434\u0435\u0439\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0445 \u043f\u0440\u0430\u043a\u0442\u0438\u043a \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f. \u0412 \u0447\u0430\u0441\u0442\u043d\u043e\u0441\u0442\u0438, \u043d\u043e\u0432\u044b\u0435 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0445\u043e\u0442\u044f\u0442 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043e\u0446\u0435\u043d\u043a\u0443 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422.\n\t<\/p>\n<p>\n\t\t\u0412\u043e\u043e\u0431\u0449\u0435-\u0442\u043e, \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u044e\u0442:\n\t<\/p>\n<ul>\n<li>\n\t\t\t\u00a0\u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422 \u0446\u0435\u043b\u044f\u043c \u0438 \u043f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442\u0430\u043c \u0431\u0438\u0437\u043d\u0435\u0441\u0430; \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u0418\u0422-\u0440\u0438\u0441\u043a\u043e\u0432;\n\t\t<\/li>\n<li>\n\t\t\t\u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c (\u0440\u0430\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c) \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u0438 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422;\n\t\t<\/li>\n<li>\n\t\t\t\u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u044f\u043c \u0438 \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f\u043c \u043e\u0442\u0440\u0430\u0441\u043b\u0435\u0432\u044b\u0445 \u0441\u0432\u043e\u0434\u043e\u0432 \u0437\u043d\u0430\u043d\u0438\u0439 \u0438 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043e\u0432.\n\t\t<\/li>\n<\/ul>\n<p>\n\t\t<span style=\"font-size: 13px; line-height: 1.6em;\">\u041d\u043e \u0441 \u0443\u0447\u0451\u0442\u043e\u043c \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u0438\u0439 \u043f\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0438 \u0441\u0442\u043e\u0438\u043c\u043e\u0441\u0442\u0438 \u043e\u0446\u0435\u043d\u043a\u0438, \u0430 \u0442\u0430\u043a\u0436\u0435 \u0432\u0432\u0438\u0434\u0443 \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u044f \u0444\u043e\u0440\u043c\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u044b\u0445 \u0446\u0435\u043b\u0435\u0439 \u0438 \u043f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442\u043e\u0432 \u0431\u0438\u0437\u043d\u0435\u0441\u0430, \u0434\u0430 \u0438 \u043a\u0440\u0438\u0442\u0435\u0440\u0438\u0435\u0432 \u0440\u0430\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438\u00a0 \u0418\u0422-\u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u0438,\u00a0 \u0431\u044b\u043b\u043e \u0440\u0435\u0448\u0435\u043d\u043e \u0441\u043e\u0441\u0440\u0435\u0434\u043e\u0442\u043e\u0447\u0438\u0442\u044c\u0441\u044f \u043d\u0430 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u043c:<\/span>\n\t<\/p>\n<ul>\n<li>\n\t\t\t\u0421\u043f\u043e\u0441\u043e\u0431\u043d\u043e\u0441\u0442\u0438 \u0418\u0422-\u0441\u043b\u0443\u0436\u0431\u044b \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u0442\u044c \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u043e \u0418\u0422-\u0443\u0441\u043b\u0443\u0433 \u0432 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0438 \u0441 \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f\u043c\u0438 \u0431\u0438\u0437\u043d\u0435\u0441-\u043f\u043e\u0434\u0440\u0430\u0437\u0434\u0435\u043b\u0435\u043d\u0438\u0439.\n\t\t<\/li>\n<li>\n\t\t\t\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044f\u0445 \u0418\u0422-\u0441\u043b\u0443\u0436\u0431\u044b \u043f\u043e \u043c\u0438\u043d\u0438\u043c\u0438\u0437\u0430\u0446\u0438\u0438 \u043d\u0435\u0433\u0430\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u0432\u043b\u0438\u044f\u043d\u0438\u044f \u043f\u0440\u043e\u0441\u0442\u043e\u0435\u0432 \u0418\u0422-\u0441\u0438\u0441\u0442\u0435\u043c \u043d\u0430 \u0431\u0438\u0437\u043d\u0435\u0441, \u0432 \u043f\u0435\u0440\u0432\u0443\u044e \u043e\u0447\u0435\u0440\u0435\u0434\u044c \u2013 \u0440\u0430\u0431\u043e\u0442\u0443 \u043c\u0430\u0433\u0430\u0437\u0438\u043d\u043e\u0432 \u0438 \u0438\u043d\u0442\u0435\u0440\u043d\u0435\u0442-\u043c\u0430\u0433\u0430\u0437\u0438\u043d\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438.\n\t\t<\/li>\n<\/ul>\n<p>\n\t\t<span style=\"font-size: 13px; line-height: 1.6em;\">\u0414\u043b\u044f \u043f\u0440\u043e\u0432\u0435\u0434\u0435\u043d\u0438\u044f \u043e\u0446\u0435\u043d\u043a\u0438 \u043f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d\u0430 \u043a\u043e\u043d\u0441\u0430\u043b\u0442\u0438\u043d\u0433\u043e\u0432\u0430\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f.<\/span>\n\t<\/p>\n<p>\n\t\t\u0412 \u0445\u043e\u0434\u0435 \u043f\u0440\u0435\u0434\u0432\u0430\u0440\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0445 \u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u0446\u0438\u0439 \u043f\u043e \u0443\u0442\u043e\u0447\u043d\u0435\u043d\u0438\u044e \u043e\u0431\u043b\u0430\u0441\u0442\u0438 \u043e\u0446\u0435\u043d\u043a\u0438 \u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442\u044b \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u043b\u0438 \u043f\u0440\u043e\u0432\u0435\u0441\u0442\u0438 \u043e\u0446\u0435\u043d\u043a\u0443 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0443\u0440\u043e\u0432\u043d\u0435\u043c \u0443\u0441\u043b\u0443\u0433 (SLM) \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438. \u041f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u0442\u0435\u043b\u0438 \u0431\u0438\u0437\u043d\u0435\u0441\u0430 \u043e\u0442\u0432\u0435\u0442\u0438\u043b\u0438, \u0447\u0442\u043e \u044d\u0442\u0438\u0445 \u0441\u043b\u043e\u0432 \u043d\u0435 \u043f\u043e\u043d\u0438\u043c\u0430\u044e\u0442, \u0433\u043b\u0430\u0432\u043d\u043e\u0435 \u2013 \u0447\u0442\u043e\u0431\u044b \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u0435\u043c\u044b\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u043e\u0432\u0430\u043b\u0438 \u043e\u0431\u043e\u0437\u043d\u0430\u0447\u0435\u043d\u043d\u044b\u043c \u043e\u0431\u043b\u0430\u0441\u0442\u044f\u043c \u043f\u0440\u043e\u0432\u0435\u0440\u043a\u0438.\n\t<\/p>\n<p>\n\t\t<span style=\"font-size: 13px; line-height: 1.6em;\">\u0417\u0430 \u043d\u0435\u0434\u0435\u043b\u044e \u0434\u043e \u043d\u0430\u0447\u0430\u043b\u0430 \u043e\u0431\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u043d\u0438\u044f \u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442\u044b \u0441\u043e\u043e\u0431\u0449\u0438\u043b\u0438, \u0447\u0442\u043e \u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u044b \u0434\u043e\u043b\u0436\u043d\u044b \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u0438\u0442\u044c \u0438 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u0442\u044c\u00a0 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e \u043e \u0442\u043e\u043c, \u043a\u0430\u043a \u0432 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u043e\u0441\u0443\u0449\u0435\u0441\u0442\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0443\u0440\u043e\u0432\u043d\u0435\u043c \u0443\u0441\u043b\u0443\u0433, \u0438 \u043e \u0442\u043e\u043c, \u043a\u0430\u043a \u043e\u0431\u043d\u0430\u0440\u0443\u0436\u0438\u0432\u0430\u044e\u0442\u0441\u044f \u0438 \u0443\u0441\u0442\u0440\u0430\u043d\u044f\u044e\u0442\u0441\u044f \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u044b.<\/span>\n\t<\/p>\n<\/blockquote>\n<p>\n\t\u0423\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u0438 \u0442\u0440\u0435\u043d\u0438\u043d\u0433\u0430 \u0441\u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043b\u0438 \u0442\u0440\u0438 \u0433\u0440\u0443\u043f\u043f\u044b, \u0432 \u043a\u0430\u0436\u0434\u043e\u0439 \u0438\u0437 \u043a\u043e\u0442\u043e\u0440\u044b\u0445 \u043a \u043e\u0431\u0449\u0435\u043c\u0443 \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u044e \u0434\u043e\u0431\u0430\u0432\u0438\u043b\u0430\u0441\u044c \u043d\u0435\u0431\u043e\u043b\u044c\u0448\u0430\u044f \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u0430\u044f \u0432\u0432\u043e\u0434\u043d\u0430\u044f: <a href=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2014\/06\/\u041e\u0421\u041f-2014-\u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0435-\u0440\u043e\u043b\u0438-\u0431\u0438\u0437\u043d\u0435\u0441.pdf\" target=\"_blank\">\u0431\u0438\u0437\u043d\u0435\u0441-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u044b<\/a>, <a href=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2014\/06\/\u041e\u0421\u041f-2014-\u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0435-\u0440\u043e\u043b\u0438-\u0418\u0422.pdf\" target=\"_blank\">\u0418\u0422-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u044b<\/a> \u0438 <a href=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2014\/06\/\u041e\u0421\u041f-2014-\u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0435-\u0440\u043e\u043b\u0438-\u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442\u044b.pdf\" target=\"_blank\">\u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442\u044b<\/a>. (\u041f\u043e \u0441\u0441\u044b\u043b\u043a\u0430\u043c \u043c\u043e\u0436\u043d\u043e \u043e\u0437\u043d\u0430\u043a\u043e\u043c\u0438\u0442\u044c\u0441\u044f \u0441 \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u043c\u0438 \u0432\u0432\u043e\u0434\u043d\u044b\u043c\u0438 \u0434\u043b\u044f \u0433\u0440\u0443\u043f\u043f.) \u0417\u0430 15 \u043c\u0438\u043d\u0443\u0442 \u043a\u0430\u0436\u0434\u0430\u044f \u0433\u0440\u0443\u043f\u043f\u0430 \u0434\u043e\u043b\u0436\u043d\u0430 \u0431\u044b\u043b\u0430 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u0442\u044c \u043d\u0435\u0431\u043e\u043b\u044c\u0448\u043e\u0439 \u0441\u043f\u0438\u0441\u043e\u043a:\u00a0\n<\/p>\n<p>\n\t<img decoding=\"async\" alt=\"\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2014\/06\/osp2014_outputs.png\" style=\"width: 500px; height: 437px; margin: 3px;\" \/>\n<\/p>\n<p>\n\t&#8230;\u043f\u0440\u043e\u0448\u043b\u043e 15 \u043c\u0438\u043d\u0443\u0442. 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\u043e\u0442\u0440\u0430\u0441\u043b\u0435\u0432\u044b\u0445 \u0441\u0432\u043e\u0434\u043e\u0432 \u0437\u043d\u0430\u043d\u0438\u0439 \u0438 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043e\u0432. \u041d\u043e \u0441 \u0443\u0447\u0451\u0442\u043e\u043c \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u0438\u0439 \u043f\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0438 \u0441\u0442\u043e\u0438\u043c\u043e\u0441\u0442\u0438 \u043e\u0446\u0435\u043d\u043a\u0438, \u0430 \u0442\u0430\u043a\u0436\u0435 \u0432\u0432\u0438\u0434\u0443 \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u044f \u0444\u043e\u0440\u043c\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u044b\u0445 \u0446\u0435\u043b\u0435\u0439 \u0438 \u043f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442\u043e\u0432 \u0431\u0438\u0437\u043d\u0435\u0441\u0430, \u0434\u0430 \u0438&#8230;<\/p>\n","protected":false},"author":4,"featured_media":14904,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,9,301,119,168,98,297,19,96,298,77,130],"tags":[],"class_list":["post-14897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cobit","category-it-service-management","category-illustrated-itsm","category-service-level-management","category-auditing-in-it","category-people-roles-and-tasks","category-games","category-metrics","category-everything","category-general-management","category-processes","category-incident-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITMF2014: \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u0435\u043c \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b \u0438 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