{"id":15265,"date":"2014-07-18T02:00:21","date_gmt":"2014-07-17T22:00:21","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=15265"},"modified":"2016-05-21T17:04:09","modified_gmt":"2016-05-21T14:04:09","slug":"ne-itilom-edinym","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2014\/07\/ne-itilom-edinym\/","title":{"rendered":"\u041d\u0435 ITIL&#8217;\u043e\u043c \u0435\u0434\u0438\u043d\u044b\u043c&#8230;"},"content":{"rendered":"<p>\n\t\u0418\u0437\u0432\u0435\u0441\u0442\u043d\u044b\u0439 \u0433\u043e\u043b\u043b\u0430\u043d\u0434\u0441\u043a\u0438\u0439 \u0438\u0437\u0434\u0430\u0442\u0435\u043b\u044c Van Haren Publishng, \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u044e\u0449\u0438\u0439\u0441\u044f \u043d\u0430 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438 \u043f\u0435\u0440\u0435\u0434\u043e\u0432\u043e\u0433\u043e \u0438 \u043d\u0435 \u043e\u0447\u0435\u043d\u044c \u043e\u043f\u044b\u0442\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f (\u0432 \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u043c &#8212; \u0418\u0422, \u043d\u043e \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e), \u043d\u0435\u0434\u0430\u0432\u043d\u043e \u0432\u044b\u043f\u0443\u0441\u0442\u0438\u043b \u0431\u0440\u043e\u0448\u044e\u0440\u0443, \u0432 \u043a\u043e\u0442\u043e\u0440\u043e\u0439 \u043f\u043e\u0434 \u043e\u0434\u043d\u043e\u0439 \u043e\u0431\u043b\u043e\u0436\u043a\u043e\u0439 \u043a\u0440\u0430\u0442\u043a\u043e \u043e\u0445\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0437\u043e\u0432\u0430\u043d\u044b&nbsp;\u0442\u0440\u0438 \u0441 \u043f\u043e\u043b\u043e\u0432\u0438\u043d\u043e\u0439 \u0434\u0435\u0441\u044f\u0442\u043a\u0430 \u0441\u0432\u043e\u0434\u043e\u0432 \u0437\u043d\u0430\u043d\u0438\u0439, \u043f\u043e\u0434\u0445\u043e\u0434\u043e\u0432, \u0444\u0440\u0435\u0439\u043c\u0432\u043e\u0440\u043a\u043e\u0432, \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432 \u0438 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043e\u0432 (<a href=\"https:\/\/realitsm.ru\/2014\/07\/terminologicheskij-vinegret\/\">\u0441\u043f\u0430\u0441\u0438\u0431\u043e \u0421\u0442\u0435\u043f\u0430\u043d\u0443, \u0442\u0435\u043f\u0435\u0440\u044c \u043c\u044b \u0432\u0441\u0435 \u043f\u043e\u043d\u0438\u043c\u0430\u0435\u043c \u0440\u0430\u0437\u043d\u0438\u0446\u0443<\/a>). \u041f\u043e\u043b\u0443\u0447\u0438\u0432\u0448\u0438\u0439\u0441\u044f \u0441\u043f\u0440\u0430\u0432\u043e\u0447\u043d\u0438\u043a <a href=\"http:\/\/www.vanharen.net\/file\/PDF\/9789401800068.pdf\">\u0434\u043e\u0441\u0442\u0443\u043f\u0435\u043d \u0432\u0441\u0435\u043c \u0436\u0435\u043b\u0430\u044e\u0449\u0438\u043c&nbsp;\u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u043e<\/a>, \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u044f\u0445 \u0438 \u0441\u0442\u0430\u043d\u0434\u0440\u0442\u0430\u0445 \u0437\u0430\u043d\u0438\u043c\u0430\u0435\u0442 138 \u0441\u0442\u0440\u0430\u043d\u0438\u0446, \u0435\u0449\u0435 \u043f\u043e\u043b\u0441\u043e\u0442\u043d\u0438 \u0441\u0442\u0440\u0430\u043d\u0438\u0446 \u043e\u0442\u0432\u0435\u0434\u0435\u043d\u043e \u043a\u0430\u0442\u0430\u043b\u043e\u0433\u0443 \u043a\u043d\u0438\u0436\u0435\u043a VHP. \u041c\u043e\u0433\u043b\u043e \u0431\u044b \u0431\u044b\u0442\u044c \u043d\u0430\u043e\u0431\u043e\u0440\u043e\u0442 &#8212; \u0441\u043d\u0430\u0447\u0430\u043b\u0430 \u043a\u0430\u0442\u0430\u043b\u043e\u0433, \u043f\u043e\u0442\u043e\u043c \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u044f \u0441\u0432\u043e\u0434\u043e\u0432 \u0437\u043d\u0430\u043d\u0438\u0439: \u043f\u043e \u0431\u043e\u043b\u044c\u0448\u043e\u043c\u0443 \u0441\u0447\u0451\u0442\u0443 \u0438\u043c\u0435\u043d\u043d\u043e \u0438\u0445 Van Haren \u0438 \u0438\u0437\u0434\u0430\u0451\u0442.&nbsp;\n<\/p>\n<p>\n\t\u0412\u043f\u0440\u043e\u0447\u0435\u043c, \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442 \u043d\u0435\u0431\u0435\u0441\u043f\u043e\u043b\u0435\u0437\u043d\u044b\u0439 &#8212; \u0432\u043e \u0432\u0441\u044f\u043a\u043e\u043c \u0441\u043b\u0443\u0447\u0430\u0435, \u0434\u043e \u0442\u0435\u0445 \u043f\u043e\u0440, \u043f\u043e\u043a\u0430 \u0441\u0441\u044b\u043b\u043a\u0438 \u0438 \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u044f \u0441\u043e\u0445\u0440\u0430\u043d\u044f\u0442 \u0430\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c. \u041f\u043e\u043c\u043d\u0438\u0442\u0441\u044f, \u043b\u0435\u0442 \u0434\u0435\u044f\u0441\u0442\u044c \u043d\u0430\u0437\u0430\u0434 \u043c\u044b \u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043b\u0438 \u0442\u0430\u043a\u0438\u0435 \u0441\u043f\u0438\u0441\u043a\u0438 \u0434\u043b\u044f \u0432\u043d\u0443\u0442\u0440\u0435\u043d\u043d\u0435\u0433\u043e \u0443\u043f\u043e\u0442\u0440\u0435\u0431\u043b\u0435\u043d\u0438\u044f, \u0430 \u0432 2009 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b\u0438 <a href=\"https:\/\/cleverics.ru\/subject-field\/methodologies-and-frameworks\">\u0442\u0430\u0431\u043b\u0438\u0447\u043a\u0443 \u0441\u0445\u043e\u0436\u0435\u0433\u043e \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u044f<\/a>.\n<\/p>\n<p>\n\t\u0412 \u0431\u0440\u043e\u0448\u044e\u0440\u0435 \u0447\u0435\u0442\u044b\u0440\u0435 \u0440\u0430\u0437\u0434\u0435\u043b\u0430: IT &amp; IT Management (13 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0439), Project Management (11 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0439), Enterprise Architecture (2 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438), Business Management (9 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0439).\n<\/p>\n<p>\n\t\u0412 \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u0443\u044e\u0449\u0435\u043c \u043d\u0430\u0441 \u0432 \u043f\u0435\u0440\u0432\u0443\u044e \u043e\u0447\u0435\u0440\u0435\u0434\u044c \u0440\u0430\u0437\u0434\u0435\u043b\u0435 \u043f\u0440\u043e IT \u043e\u043f\u0438\u0441\u0430\u043d\u044b:\n<\/p>\n<ul>\n<li>\n\t\tAgile<a href=\"www.vanharen.net\/file\/PDF\/9789401800068.pdf\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2014\/07\/VHP-book.png\" style=\"width: 264px; height: 400px; margin: 3px; float: right;\" \/><\/a>\n\t<\/li>\n<li>\n\t\tAIM\n\t<\/li>\n<li>\n\t\tASL\n\t<\/li>\n<li>\n\t\tCMMI\n\t<\/li>\n<li>\n\t\tCOBIT\n\t<\/li>\n<li>\n\t\te-CF\n\t<\/li>\n<li>\n\t\tISO\/IEC 20000\n\t<\/li>\n<li>\n\t\tISO\/IEC 27000\n\t<\/li>\n<li>\n\t\tISO 38500\n\t<\/li>\n<li>\n\t\tIT-CMF\n\t<\/li>\n<li>\n\t\tITIL\n\t<\/li>\n<li>\n\t\tLean IT\n\t<\/li>\n<li>\n\t\tScrum\n\t<\/li>\n<\/ul>\n<p>\n\t\u041f\u0440\u043e \u043a\u0430\u0436\u0434\u0443\u044e \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u044e &#8212; \u0442\u0440\u0438 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u044b \u0438 \u043a\u0430\u0440\u0442\u0438\u043d\u043a\u0430, \u0443\u043a\u0430\u0437\u0430\u043d\u0438\u0435 \u0446\u0435\u043b\u0435\u0432\u043e\u0439 \u0430\u0443\u0434\u0438\u0442\u043e\u0440\u0438\u0438, \u0441\u0438\u043b\u044c\u043d\u044b\u0435 \u0438 \u0441\u043b\u0430\u0431\u044b\u0435 \u0441\u0442\u043e\u0440\u043e\u043d\u044b, \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u0438\u044f, \u0441\u0441\u044b\u043b\u043a\u0430 \u043d\u0430 \u0432\u0435\u0431\u0441\u0430\u0439\u0442.&nbsp;\n<\/p>\n<p>\n\t\u041a\u043d\u0438\u0436\u043a\u0430 \u043d\u0435 \u0441\u043e\u0434\u0435\u0440\u0436\u0438\u0442 \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0439 \u043f\u0440\u043e\u043f\u0440\u0438\u0435\u0442\u0430\u0440\u043d\u044b\u0445 \u043f\u043e\u0434\u0445\u043e\u0434\u043e\u0432 (\u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, MOF) &#8212; \u0442\u043e \u043b\u0438 \u043f\u043e\u0442\u043e\u043c\u0443, \u0447\u0442\u043e \u043d\u0435 \u0434\u043e\u0433\u043e\u0432\u043e\u0440\u0438\u043b\u0438\u0441\u044c \u0441 Microsoft, \u0442\u043e \u043b\u0438 \u043f\u043e\u0442\u043e\u043c\u0443, \u0447\u0442\u043e VHP \u043d\u0435 \u043f\u0440\u043e\u0434\u0430\u0435\u0442 \u043a\u043d\u0438\u0436\u0435\u043a \u043f\u0440\u043e MOF. \u0417\u0430\u0442\u043e \u0441\u043e\u0434\u0435\u0440\u0436\u0438\u0442 \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0435, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, AIM &#8212; Amsterdam Information Management model, \u043f\u0440\u0438\u0434\u0443\u043c\u0430\u043d\u043d\u043e\u0439 \u0433\u043e\u043b\u043b\u0430\u043d\u0434\u0446\u0430\u043c\u0438 \u0432 1997 \u0433\u043e\u0434\u0443 \u0438 \u043a\u043e\u0433\u0434\u0430-\u0442\u043e \u043e\u043f\u0438\u0441\u0430\u043d\u043d\u043e\u0439&nbsp;\u043d\u0430 \u0441\u0430\u0439\u0442\u0435 \u0443\u043d\u0438\u0432\u0435\u0440\u0441\u0438\u0442\u0435\u0442\u0430 \u0410\u043c\u0441\u0442\u0435\u0440\u0434\u0430\u043c\u0430 (\u0441\u0435\u0439\u0447\u0430\u0441 \u0441\u0441\u044b\u043b\u043a\u0430 \u043d\u0435\u0434\u043e\u0441\u0442\u0443\u043f\u043d\u0430).&nbsp;\n<\/p>\n<p>\n\t\u0422\u043e \u0435\u0441\u0442\u044c \u0434\u043b\u044f \u0441\u043e\u0431\u0438\u0440\u0430\u0442\u0435\u043b\u0435\u0439 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u0430 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422 (\u0430 \u0442\u0430\u043a\u0436\u0435 \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438, \u0430\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u043e\u0439 \u0438 \u0431\u0438\u0437\u043d\u0435\u0441\u043e\u043c) \u043d\u043e\u0432\u0430\u044f \u043a\u043d\u0438\u0436\u043a\u0430 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u043f\u043e\u043b\u0435\u0437\u043d\u044b\u043c \u0441\u043f\u0440\u0430\u0432\u043e\u0447\u043d\u0438\u043a\u043e\u043c. \u0410 \u0434\u043b\u044f \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u043e\u0432 \u0432\u0441\u0435\u0433\u043e \u043f\u0435\u0440\u0435\u0447\u0438\u0441\u043b\u0435\u043d\u043d\u043e\u0433\u043e &#8212; \u043d\u0435 \u0437\u043d\u0430\u044e. \u0412\u0430\u0441 \u0445\u043e\u0447\u0443 \u0441\u043f\u0440\u043e\u0441\u0438\u0442\u044c.&nbsp;\n<\/p>\n<blockquote>\n<p>\n\t\t\u0427\u0442\u043e \u0438\u0437 \u043f\u0435\u0440\u0435\u0447\u0438\u0441\u043b\u0435\u043d\u043d\u043e\u0433\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442\u0435&nbsp;\u0432\u044b \u0432 \u0441\u0432\u043e\u0435\u0439 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0435? \u0418\u043b\u0438 \u0438\u0437 \u043d\u0435\u043f\u0435\u0440\u0435\u0447\u0438\u0441\u043b\u0435\u043d\u043d\u043e\u0433\u043e? \u0414\u043b\u044f \u0447\u0435\u0433\u043e? \u041f\u043e\u0447\u0435\u043c\u0443 \u043d\u0435 \u0445\u0432\u0430\u0442\u0430\u0435\u0442 \u043e\u0441\u043d\u043e\u0432\u043d\u044b\u0445 (\u0441\u0430\u043c\u044b\u0445 \u0440\u0430\u0441\u043f\u0440\u043e\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u043d\u044b\u0445) \u043c\u0435\u0442\u043e\u0434\u043e\u043b\u043e\u0433\u0438\u0439, \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043e\u0432 \u0438 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0439?\n\t<\/p>\n<\/blockquote>\n<p>\n\t&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0418\u0437\u0432\u0435\u0441\u0442\u043d\u044b\u0439 \u0433\u043e\u043b\u043b\u0430\u043d\u0434\u0441\u043a\u0438\u0439 \u0438\u0437\u0434\u0430\u0442\u0435\u043b\u044c Van Haren Publishng, \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u044e\u0449\u0438\u0439\u0441\u044f \u043d\u0430 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438 \u043f\u0435\u0440\u0435\u0434\u043e\u0432\u043e\u0433\u043e \u0438 \u043d\u0435 \u043e\u0447\u0435\u043d\u044c \u043e\u043f\u044b\u0442\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f (\u0432 \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u043c &#8212; \u0418\u0422, \u043d\u043e \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e), \u043d\u0435\u0434\u0430\u0432\u043d\u043e \u0432\u044b\u043f\u0443\u0441\u0442\u0438\u043b \u0431\u0440\u043e\u0448\u044e\u0440\u0443, \u0432 \u043a\u043e\u0442\u043e\u0440\u043e\u0439 \u043f\u043e\u0434 \u043e\u0434\u043d\u043e\u0439 \u043e\u0431\u043b\u043e\u0436\u043a\u043e\u0439 \u043a\u0440\u0430\u0442\u043a\u043e \u043e\u0445\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0437\u043e\u0432\u0430\u043d\u044b&nbsp;\u0442\u0440\u0438 \u0441 \u043f\u043e\u043b\u043e\u0432\u0438\u043d\u043e\u0439 \u0434\u0435\u0441\u044f\u0442\u043a\u0430 \u0441\u0432\u043e\u0434\u043e\u0432 \u0437\u043d\u0430\u043d\u0438\u0439, \u043f\u043e\u0434\u0445\u043e\u0434\u043e\u0432, \u0444\u0440\u0435\u0439\u043c\u0432\u043e\u0440\u043a\u043e\u0432, \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432 \u0438 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043e\u0432 (\u0441\u043f\u0430\u0441\u0438\u0431\u043e \u0421\u0442\u0435\u043f\u0430\u043d\u0443, \u0442\u0435\u043f\u0435\u0440\u044c \u043c\u044b \u0432\u0441\u0435 \u043f\u043e\u043d\u0438\u043c\u0430\u0435\u043c \u0440\u0430\u0437\u043d\u0438\u0446\u0443). \u041f\u043e\u043b\u0443\u0447\u0438\u0432\u0448\u0438\u0439\u0441\u044f \u0441\u043f\u0440\u0430\u0432\u043e\u0447\u043d\u0438\u043a \u0434\u043e\u0441\u0442\u0443\u043f\u0435\u043d \u0432\u0441\u0435\u043c \u0436\u0435\u043b\u0430\u044e\u0449\u0438\u043c&nbsp;\u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u043e, \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u044f\u0445 \u0438 \u0441\u0442\u0430\u043d\u0434\u0440\u0442\u0430\u0445 \u0437\u0430\u043d\u0438\u043c\u0430\u0435\u0442 138 \u0441\u0442\u0440\u0430\u043d\u0438\u0446, \u0435\u0449\u0435 \u043f\u043e\u043b\u0441\u043e\u0442\u043d\u0438 \u0441\u0442\u0440\u0430\u043d\u0438\u0446 \u043e\u0442\u0432\u0435\u0434\u0435\u043d\u043e \u043a\u0430\u0442\u0430\u043b\u043e\u0433\u0443 \u043a\u043d\u0438\u0436\u0435\u043a VHP. \u041c\u043e\u0433\u043b\u043e \u0431\u044b \u0431\u044b\u0442\u044c \u043d\u0430\u043e\u0431\u043e\u0440\u043e\u0442 &#8212; \u0441\u043d\u0430\u0447\u0430\u043b\u0430 \u043a\u0430\u0442\u0430\u043b\u043e\u0433, \u043f\u043e\u0442\u043e\u043c \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u044f \u0441\u0432\u043e\u0434\u043e\u0432 \u0437\u043d\u0430\u043d\u0438\u0439: \u043f\u043e \u0431\u043e\u043b\u044c\u0448\u043e\u043c\u0443 \u0441\u0447\u0451\u0442\u0443 \u0438\u043c\u0435\u043d\u043d\u043e \u0438\u0445 Van Haren \u0438 \u0438\u0437\u0434\u0430\u0451\u0442.&nbsp; \u0412\u043f\u0440\u043e\u0447\u0435\u043c, \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442 \u043d\u0435\u0431\u0435\u0441\u043f\u043e\u043b\u0435\u0437\u043d\u044b\u0439 &#8212; \u0432\u043e \u0432\u0441\u044f\u043a\u043e\u043c \u0441\u043b\u0443\u0447\u0430\u0435, \u0434\u043e \u0442\u0435\u0445 \u043f\u043e\u0440, \u043f\u043e\u043a\u0430&#8230;<\/p>\n","protected":false},"author":4,"featured_media":15268,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[307,314,1,89,96,10],"tags":[],"class_list":["post-15265","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scrum-agile","category-togaf-it4it","category-framework-international-news","category-corporate-news","category-everything","category-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u041d\u0435 ITIL&#039;\u043e\u043c \u0435\u0434\u0438\u043d\u044b\u043c... &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u0418\u0437\u0432\u0435\u0441\u0442\u043d\u044b\u0439 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