{"id":16139,"date":"2014-10-24T12:16:24","date_gmt":"2014-10-24T08:16:24","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=16139"},"modified":"2014-10-24T12:16:24","modified_gmt":"2014-10-24T08:16:24","slug":"seryj-deshyovyj-zloj","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2014\/10\/seryj-deshyovyj-zloj\/","title":{"rendered":"\u0421\u0435\u0440\u044b\u0439, \u0434\u0435\u0448\u0451\u0432\u044b\u0439, \u0437\u043b\u043e\u0439&#8230;"},"content":{"rendered":"<blockquote>\n<p>\n\t\t\u041f\u0440\u043e\u0439\u0434\u044f \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 \u043d\u0430 \u044d\u0442\u043e\u043c \u0442\u0440\u0435\u043d\u0438\u043d\u0433\u0435, \u0432\u044b \u0431\u0443\u0434\u0435\u0442\u0435 \u0443\u043c\u0435\u0442\u044c:\n\t<\/p>\n<ul>\n<li>\n\t\t\t&nbsp;\u043e\u0431\u043e\u0441\u043d\u043e\u0432\u044b\u0432\u0430\u0442\u044c \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u044c \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f \u0438 \u0441\u043e\u0432\u0435\u0440\u0448\u0435\u043d\u0441\u0442\u0432\u043e\u0432\u0430\u043d\u0438\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0441\u043b\u0443\u0436\u0431\u043e\u0439 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043f\u043e \u043c\u0435\u0442\u043e\u0434\u0438\u043a\u0435, \u043e\u043f\u0438\u0441\u0430\u043d\u043d\u043e\u0439 \u0432 &laquo;IT Infrastructure Library&raquo;;\n\t\t<\/li>\n<li>\n\t\t\t&nbsp;\u0444\u043e\u0440\u043c\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0441\u043b\u0443\u0436\u0431\u043e\u0439 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 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\u043e\u0442\u0432\u0435\u0447\u0430\u044e\u0442 \u043d\u0430 \u0438\u043c\u0438 \u0436\u0435 \u0437\u0430\u0434\u0430\u043d\u043d\u044b\u0439 \u0432\u043e\u043f\u0440\u043e\u0441 &quot;\u0427\u0442\u043e \u044f \u0431\u0443\u0434\u0443 \u0443\u043c\u0435\u0442\u044c, \u0435\u0441\u043b\u0438 \u043f\u0440\u043e\u0439\u0434\u0443 <img decoding=\"async\" alt=\"\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2014\/10\/Sophone_i6-clone-iphone_6-yablyk.jpg\" style=\"width: 400px; height: 285px; margin: 3px; float: right;\" \/>\u044d\u0442\u043e\u0442 \u043a\u0443\u0440\u0441?&quot;. \u041f\u043e\u043d\u0438\u043c\u0430\u0435\u0442\u0435, \u0432\u044b \u0438\u0434\u0451\u0442\u0435 \u043d\u0430 \u043a\u0443\u0440\u0441, \u0438 \u0442\u0430\u043c \u0432\u0430\u0441 \u0437\u0430 \u0442\u0440\u0438 <span style=\"font-size: 12.8000001907349px; line-height: 20.7999992370605px;\">\u0434\u043d\u044f&nbsp;<\/span>\u0438 \u043f\u0440\u0438\u043c\u0435\u0440\u043d\u043e 25 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\u043a\u043e\u0440\u0430\u0431\u043b\u0438 \u0431\u043e\u0440\u043e\u0437\u0434\u044f\u0442 \u0432\u0441\u0451, \u0447\u0442\u043e \u043f\u043e\u043b\u043e\u0436\u0435\u043d\u043e&#8230; \u041d\u043e \u0432\u0441\u0451 \u0440\u0430\u0432\u043d\u043e \u0432\u043d\u0443\u0442\u0440\u0438 \u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442\u0441\u044f \u0435\u0441\u043b\u0438 \u043d\u0435 \u043e\u0431\u043c\u0430\u043d, \u0442\u043e, \u0441\u043a\u0430\u0436\u0435\u043c \u0434\u0435\u043b\u0438\u043a\u0430\u0442\u043d\u043e, \u043b\u0451\u0433\u043a\u043e\u0435 \u043b\u0443\u043a\u0430\u0432\u0441\u0442\u0432\u043e. \u041b\u043e\u0433\u043e\u0442\u0438\u043f ITIL \u0438\u043c\u0435\u0435\u0442\u0441\u044f (\u043f\u0440\u0430\u0432\u0434\u0430, \u0441\u0442\u0430\u0440\u044b\u0439), \u043a \u044d\u043a\u0437\u0430\u043c\u0435\u043d\u0443 \u043a\u0443\u0440\u0441 \u0433\u043e\u0442\u043e\u0432\u0438\u0442 (\u043f\u0440\u0430\u0432\u0434\u0430, \u043d\u0435\u043e\u0444\u0438\u0446\u0438\u0430\u043b\u044c\u043d\u043e), \u044d\u043a\u0437\u0430\u043c\u0435\u043d\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0439 \u0438\u043d\u0441\u0442\u0438\u0442\u0443\u0442 \u0443\u043f\u043e\u043c\u044f\u043d\u0443\u0442 (\u043f\u0440\u0430\u0432\u0434\u0430, \u043d\u0438\u0433\u0434\u0435 \u043d\u0435 \u0441\u043a\u0430\u0437\u0430\u043d\u043e, \u043f\u043e\u0447\u0435\u043c\u0443 \u0438 \u0437\u0430\u0447\u0435\u043c). \u0418 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u043c\u0435\u043b\u043a\u0438\u0445 \u043e\u0448\u0438\u0431\u043e\u043a, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0438\u043a\u0442\u043e \u0438\u0437 \u043f\u043e\u0442\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0439 \u0430\u0443\u0434\u0438\u0442\u043e\u0440\u0438\u0438 \u043d\u0435 \u0437\u0430\u043c\u0435\u0442\u0438\u0442, \u0442\u0430\u043a \u043a\u0430\u043a \u0441 ITIL \u043f\u043e\u043a\u0430 \u043d\u0435 \u0437\u043d\u0430\u043a\u043e\u043c. \u0422\u043e \u0435\u0441\u0442\u044c \u043d\u0430 \u043f\u0435\u0440\u0432\u044b\u0439 \u0432\u0437\u0433\u043b\u044f\u0434 &#8212; \u0432\u0441\u0435 \u043f\u043e-\u043d\u0430\u0441\u0442\u043e\u044f\u0449\u0435\u043c\u0443.&nbsp;\n<\/p>\n<hr \/>\n<p>\n\t<img decoding=\"async\" alt=\"\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2014\/10\/commonsense.jpg\" style=\"width: 400px; height: 320px; margin: 3px; float: left;\" \/>\u0421 \u0434\u0440\u0443\u0433\u043e\u0439 \u0441\u0442\u043e\u0440\u043e\u043d\u044b (\u0441\u043e \u0441\u0442\u043e\u0440\u043e\u043d\u044b \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0435\u0439) \u0442\u043e\u0436\u0435 \u0435\u0441\u0442\u044c&nbsp;\u043e\u0442\u043b\u0438\u0447\u043d\u0430\u044f \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0430 &#8212; \u0432\u044b\u0431\u043e\u0440 \u043f\u043e\u0441\u0442\u0430\u0432\u0449\u0438\u043a\u0430 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\u043c\u0443\u0437\u044b\u043a\u0438, \u043f\u043e\u0434\u0441\u043b\u0435\u043f\u043e\u0432\u0430\u0442\u043e\u0433\u043e \u043c\u0443\u0437\u044b\u043a\u0430\u043b\u044c\u043d\u043e\u0433\u043e \u043a\u0440\u0438\u0442\u0438\u043a\u0430 &#8212; \u043d\u0430 \u0431\u043e\u0440\u044c\u0431\u0443, \u0438 \u0442\u0430\u043a \u0434\u0430\u043b\u0435\u0435. \u0418 \u043a\u0430\u0436\u0434\u044b\u0439 \u043f\u0440\u0438\u043d\u0435\u0441 \u0440\u0435\u043f\u043e\u0440\u0442\u0430\u0436 \u043e \u0442\u043e\u043c, \u0432 \u0447\u0435\u043c \u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043b\u0441\u044f: \u043e\u0434\u0438\u043d \u043c\u0443\u0437\u044b\u043a\u0443 \u043d\u0430 \u0440\u0438\u043d\u0433\u0435 \u043e\u0431\u0440\u0443\u0433\u0430\u043b, \u0434\u0440\u0443\u0433\u043e\u0439 &#8212; \u0442\u0449\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u043f\u0435\u0440\u0435\u0441\u0447\u0438\u0442\u0430\u043b \u043c\u0443\u0437\u044b\u043a\u0430\u043d\u0442\u043e\u0432&#8230; \u0412 \u043e\u0431\u0449\u0435\u043c,&nbsp;\n<\/p>\n<blockquote>\n<p>\n\t\t\u041d\u0430 \u0434\u0440\u0443\u0433\u043e\u0435 \u0443\u0442\u0440\u043e, \u043a\u043e\u0433\u0434\u0430 \u044d\u0442\u0438 \u043e\u0440\u0438\u0433\u0438\u043d\u0430\u043b\u044c\u043d\u044b\u0435, \u0431\u043e\u0439\u043a\u0438\u0435 \u0440\u0435\u0446\u0435\u043d\u0437\u0438\u0438 \u043f\u043e\u044f\u0432\u0438\u043b\u0438\u0441\u044c \u0432 \u0441\u0432\u0435\u0442, \u0440\u0435\u0434\u0430\u043a\u0442\u043e\u0440 \u043f\u043e\u0434\u043e\u0448\u0435\u043b \u043a\u043e \u043c\u043d\u0435 \u0438 \u0441\u043a\u0430\u0437\u0430\u043b:\n\t<\/p>\n<p>\n\t\t&mdash; \u041c\u043e\u0436\u0435\u0442\u0435 \u0431\u043e\u043b\u044c\u0448\u0435 \u0442\u0435\u0430\u0442\u0440\u043e\u043c \u043d\u0435 \u0437\u0430\u0432\u0435\u0434\u043e\u0432\u0430\u0442\u044c.\n\t<\/p>\n<p>\n\t\t&mdash; \u041d\u0435\u0443\u0436\u0435\u043b\u0438 \u043d\u0435\u0445\u043e\u0440\u043e\u0448\u043e?\n\t<\/p>\n<p>\n\t\t&mdash; \u041d\u0435\u0445\u043e\u0440\u043e\u0448\u043e?! \u0412\u0430\u0441 \u0443\u0431\u0438\u0442\u044c \u043c\u0430\u043b\u043e \u0437\u0430 \u0442\u0430\u043a\u043e\u0435 \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0435 \u0440\u0435\u0446\u0435\u043d\u0437\u0435\u043d\u0442\u043e\u0432. \u0412\u044b \u043f\u043e\u0441\u043b\u0430\u043b\u0438 \u0441\u0438\u043c\u0444\u043e\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u0440\u0435\u0446\u0435\u043d\u0437\u0435\u043d\u0442\u0430 \u043d\u0430 \u0431\u043e\u0440\u044c\u0431\u0443! \u041f\u043e\u043b\u0443\u0441\u043b\u0435\u043f\u043e\u0439 \u0447\u0435\u043b\u043e\u0432\u0435\u043a \u0432\u043c\u0435\u0441\u0442\u043e \u043c\u0443\u0437\u044b\u043a\u0438 \u0434\u043e\u043b\u0436\u0435\u043d \u0431\u044b\u043b \u043f\u0438\u0441\u0430\u0442\u044c \u0447\u0435\u0440\u0442 \u0437\u043d\u0430\u0435\u0442 \u043e \u0447\u0435\u043c!! \u0412\u044b \u043c\u043e\u0433\u043b\u0438 \u043d\u0430 \u0431\u043e\u0440\u044c\u0431\u0443 \u043f\u043e\u0441\u043b\u0430\u0442\u044c \u0433\u043b\u0443\u0445\u043e\u0433\u043e, \u043f\u043e\u0442\u043e\u043c\u0443 \u0447\u0442\u043e \u0432 \u0431\u043e\u0440\u044c\u0431\u0435 \u0432\u0430\u0436\u0435\u043d \u043d\u0435 \u0441\u043b\u0443\u0445, \u0430 \u0437\u0440\u0435\u043d\u0438\u0435&hellip; \u041d\u0435\u0442! \u0412\u0430\u043c \u043f\u043e\u043d\u0430\u0434\u043e\u0431\u0438\u043b\u043e\u0441\u044c \u043f\u043e\u0433\u043d\u0430\u0442\u044c \u0435\u0433\u043e \u043d\u0430 \u0441\u0438\u043c\u0444\u043e\u043d\u0438\u044e, \u043a\u043e\u0442\u043e\u0440\u0443\u044e \u043e\u043d \u0442\u0430\u043a \u0436\u0435 \u0441\u043b\u044b\u0448\u0430\u043b, \u043a\u0430\u043a \u0442\u043e\u0442 \u0432\u0438\u0434\u0435\u043b \u0431\u043e\u0440\u044c\u0431\u0443. \u0421\u043f\u043e\u0440\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u043e\u0431\u043e\u0437\u0440\u0435\u0432\u0430\u0442\u0435\u043b\u044f \u0432\u044b \u043f\u043e\u0433\u043d\u0430\u043b\u0438 \u0432 \u043e\u043f\u0435\u0440\u0443, \u043a\u043e\u0442\u043e\u0440\u0443\u044e \u043e\u043d \u043f\u043e\u043d\u0438\u043c\u0430\u0435\u0442 \u043d\u0435 \u043b\u0443\u0447\u0448\u0435 \u043a\u043e\u043d\u044e\u0448\u0435\u043d\u043d\u043e\u0433\u043e \u043c\u0430\u043b\u044c\u0447\u0438\u043a\u0430!!\n\t<\/p>\n<\/blockquote>\n<p>\n\t\u0421\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u043e, \u043a \u0447\u0435\u043c\u0443 \u044f \u0432\u0441\u0451 \u044d\u0442\u043e? \u0412\u043e-\u043f\u0435\u0440\u0432\u044b\u0445, \u043a\u0430\u043a \u0436\u0435 \u044d\u0442\u043e \u0437\u0434\u043e\u0440\u043e\u0432\u043e, \u043a\u043e\u0433\u0434\u0430 \u043a\u0430\u0436\u0434\u044b\u0439 \u0437\u0430\u043d\u0438\u043c\u0430\u0435\u0442\u0441\u044f \u0441\u0432\u043e\u0438\u043c \u0434\u0435\u043b\u043e\u043c &#8212; \u043d\u0430 \u043e\u0431\u0435\u0438\u0445 \u0441\u0442\u043e\u0440\u043e\u043d\u0430\u0445, \u0438 \u0441\u0442\u043e\u0440\u043e\u043d\u0435 \u0441\u043f\u0440\u043e\u0441\u0430, \u0438 \u0441\u0442\u043e\u0440\u043e\u043d\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u044f. \u0418 \u043a\u0430\u043a \u043d\u0435\u0437\u0434\u043e\u0440\u043e\u0432\u043e, \u043a\u043e\u0433\u0434\u0430 \u043d\u0435 \u0441\u0432\u043e\u0438\u043c.&nbsp;\n<\/p>\n<p>\n\t\u0410 \u0432\u043e-\u0432\u0442\u043e\u0440\u044b\u0445, \u0445\u043e\u0447\u0443 \u0441\u043f\u0440\u043e\u0441\u0438\u0442\u044c \u0447\u0438\u0442\u0430\u0442\u0435\u043b\u0435\u0439 \u0438 \u043a\u043e\u043c\u043c\u0435\u043d\u0442\u0430\u0442\u043e\u0440\u043e\u0432 \u043f\u043e\u0440\u0442\u0430\u043b\u0430:\n<\/p>\n<blockquote>\n<p>\n\t\t\u0410 \u043a\u0430\u043a \u0432\u044b \u0432\u044b\u0431\u0438\u0440\u0430\u0435\u0442\u0435 (\u0438\u043b\u0438 \u0432\u044b\u0431\u0438\u0440\u0430\u043b\u0438 \u0431\u044b) \u043f\u043e\u0441\u0442\u0430\u0432\u0449\u0438\u043a\u043e\u0432 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u044f, \u043a\u0430\u043a\u0438\u0435 \u043a\u0440\u0438\u0442\u0435\u0440\u0438\u0438 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442\u0435 (\u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043b\u0438 \u0431\u044b)? \u0427\u0442\u043e &#8212; \u0441\u0430\u043c\u043e\u0435 \u0432\u0430\u0436\u043d\u043e\u0435 \u043f\u0440\u0435\u0438\u043c\u0443\u0449\u0435\u0441\u0442\u0432\u043e, \u0447\u0442\u043e &#8212; \u0441\u0442\u043e\u043f-\u0444\u0430\u043a\u0442\u043e\u0440\u044b? \u0418 \u043a\u0430\u043a \u0432\u044b \u044d\u0442\u0438 \u043a\u0440\u0438\u0442\u0435\u0440\u0438\u0438 \u043e\u0446\u0435\u043d\u0438\u0432\u0430\u0435\u0442\u0435 (\u043e\u0446\u0435\u043d\u0438\u0432\u0430\u043b\u0438 \u0431\u044b)?&nbsp;\n\t<\/p>\n<\/blockquote>\n<p>\n\t\u0421\u043f\u0430\u0441\u0438\u0431\u043e \u0437\u0430 \u0432\u0430\u0448\u0438 \u043e\u0442\u0432\u0435\u0442\u044b.\n<\/p>\n<p>\n\t&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u041f\u0440\u043e\u0439\u0434\u044f \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 \u043d\u0430 \u044d\u0442\u043e\u043c \u0442\u0440\u0435\u043d\u0438\u043d\u0433\u0435, \u0432\u044b \u0431\u0443\u0434\u0435\u0442\u0435 \u0443\u043c\u0435\u0442\u044c: &nbsp;\u043e\u0431\u043e\u0441\u043d\u043e\u0432\u044b\u0432\u0430\u0442\u044c \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u044c \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f \u0438 \u0441\u043e\u0432\u0435\u0440\u0448\u0435\u043d\u0441\u0442\u0432\u043e\u0432\u0430\u043d\u0438\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0441\u043b\u0443\u0436\u0431\u043e\u0439 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043f\u043e \u043c\u0435\u0442\u043e\u0434\u0438\u043a\u0435, \u043e\u043f\u0438\u0441\u0430\u043d\u043d\u043e\u0439 \u0432 &laquo;IT Infrastructure Library&raquo;; &nbsp;\u0444\u043e\u0440\u043c\u0430\u043b\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0441\u043b\u0443\u0436\u0431\u043e\u0439 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438; &nbsp;\u043e\u043f\u0438\u0441\u044b\u0432\u0430\u0442\u044c \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435, \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f \u0438 \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u043f\u043e\u043a\u0430\u0437\u0430\u0442\u0435\u043b\u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 \u043e\u0441\u043d\u043e\u0432\u043d\u044b\u0445 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0438 \u0444\u0443\u043d\u043a\u0446\u0438\u0439 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f; \u042d\u0442\u043e \u043d\u0435 \u044f \u043f\u0440\u0438\u0434\u0443\u043c\u0430\u043b. \u042d\u0442\u043e \u0442\u0430\u043a \u043f\u0440\u043e\u0434\u0430\u0432\u0446\u044b \u043a\u0443\u0440\u0441\u0430 \u043e\u0442\u0432\u0435\u0447\u0430\u044e\u0442 \u043d\u0430 \u0438\u043c\u0438 \u0436\u0435 \u0437\u0430\u0434\u0430\u043d\u043d\u044b\u0439 \u0432\u043e\u043f\u0440\u043e\u0441 &quot;\u0427\u0442\u043e \u044f \u0431\u0443\u0434\u0443 \u0443\u043c\u0435\u0442\u044c, \u0435\u0441\u043b\u0438 \u043f\u0440\u043e\u0439\u0434\u0443 \u044d\u0442\u043e\u0442 \u043a\u0443\u0440\u0441?&quot;. \u041f\u043e\u043d\u0438\u043c\u0430\u0435\u0442\u0435, \u0432\u044b \u0438\u0434\u0451\u0442\u0435 \u043d\u0430 \u043a\u0443\u0440\u0441, \u0438 \u0442\u0430\u043c \u0432\u0430\u0441 \u0437\u0430 \u0442\u0440\u0438 \u0434\u043d\u044f&nbsp;\u0438 \u043f\u0440\u0438\u043c\u0435\u0440\u043d\u043e 25 \u0442\u044b\u0441\u044f\u0447 \u0440\u0443\u0431\u043b\u0435\u0439 \u0443\u0447\u0430\u0442 \u043e\u0431\u043e\u0441\u043d\u043e\u0432\u044b\u0432\u0430\u0442\u044c \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u044c \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432. \u041a\u0443\u0440\u0441, \u043a\u0441\u0442\u0430\u0442\u0438, &quot;\u041e\u0441\u043d\u043e\u0432\u044b ITIL&quot;, \u0442\u043e\u0447\u043d\u0435\u0435, &quot;\u0418\u0422 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442 ITIL v.3&quot;.&nbsp; \u0422\u043e \u0435\u0441\u0442\u044c \u043e\u0447\u0435\u043d\u044c \u043a\u0440\u0430\u0441\u0438\u0432\u0430\u044f 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