{"id":19300,"date":"2015-11-27T19:31:32","date_gmt":"2015-11-27T16:31:32","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=19300"},"modified":"2015-11-28T09:19:48","modified_gmt":"2015-11-28T06:19:48","slug":"ppi-again","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2015\/11\/ppi-again\/","title":{"rendered":"\u0418 \u0441\u043d\u043e\u0432\u0430 (N+C)\/(O+C)"},"content":{"rendered":"<p>\n\t<img loading=\"lazy\" decoding=\"async\" alt=\"fixed\" class=\"alignright size-full wp-image-19301\" height=\"291\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2015\/11\/fixed.jpg\" width=\"320\" srcset=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2015\/11\/fixed.jpg 320w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2015\/11\/fixed-300x272.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>\u041f\u0440\u043e \u043c\u0435\u0442\u0440\u0438\u043a\u0443 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430\u043c\u0438, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u0440\u0430\u0441\u0441\u0447\u0438\u0442\u044b\u0432\u0430\u0435\u0442\u0441\u044f \u043f\u043e \u044d\u0442\u043e\u0439 \u0444\u043e\u0440\u043c\u0443\u043b\u0435, \u044f \u0443\u0436\u0435 \u043f\u0438\u0441\u0430\u043b \u0438 \u043d\u0435\u043e\u0434\u043d\u043e\u043a\u0440\u0430\u0442\u043d\u043e (\u0438 <a href=\"https:\/\/realitsm.ru\/2010\/12\/measuring-problem-management\/\">\u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435<\/a>, \u0438 <a href=\"http:\/\/www.cleverkpi.ru\/book\">\u0432 \u043a\u043d\u0438\u0433\u0435<\/a>). \u041e\u0434\u043d\u0430\u043a\u043e \u0436\u0438\u0437\u043d\u044c \u043f\u043e\u043a\u0430\u0437\u0430\u043b\u0430, \u0447\u0442\u043e \u044d\u0442\u0443 \u0444\u043e\u0440\u043c\u0443\u043b\u0443 \u043c\u043e\u0436\u043d\u043e \u0435\u0449\u0435 \u043d\u0435\u043c\u043d\u043e\u0433\u043e \u0443\u043b\u0443\u0447\u0448\u0438\u0442\u044c, \u0443\u0442\u043e\u0447\u043d\u0438\u0432 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0435 \u043e\u043f\u0435\u0440\u0430\u043d\u0434\u0430 C. \u042d\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442 \u043f\u043e\u0432\u044b\u0441\u0438\u0442\u044c \u0437\u0430\u0449\u0438\u0449\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u043c\u0435\u0442\u0440\u0438\u043a\u0438 \u043f\u043e \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044e \u043a \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044f\u043c, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0435 \u043f\u0440\u0438\u043d\u043e\u0441\u044f\u0442 \u0446\u0435\u043d\u043d\u043e\u0441\u0442\u0438, \u0430 \u043b\u0438\u0448\u044c \u0438\u043c\u0438\u0442\u0438\u0440\u0443\u044e\u0442 \u043a\u0438\u043f\u0443\u0447\u0443\u044e \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c.\n<\/p>\n<p>\n\t\u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u044c\u0442\u0435, \u0447\u0442\u043e \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u043f\u0440\u043e\u0431\u043b\u0435\u043c \u043f\u0440\u043e\u0441\u0442\u043e \u0437\u0430\u043a\u0440\u044b\u0432\u0430\u0435\u0442 \u0431\u043e\u043b\u044c\u0448\u0438\u043d\u0441\u0442\u0432\u043e \u043f\u043e\u0441\u0442\u0443\u043f\u0438\u0432\u0448\u0438\u0445 \u043f\u0440\u043e\u0431\u043b\u0435\u043c \u0441 \u043a\u043e\u0434\u043e\u043c \u0437\u0430\u043a\u0440\u044b\u0442\u0438\u044f &laquo;\u0420\u0435\u0448\u0435\u043d\u0438\u0435 \u043d\u0435\u0446\u0435\u043b\u0435\u0441\u043e\u043e\u0431\u0440\u0430\u0437\u043d\u043e&raquo;. \u0420\u0430\u0431\u043e\u0442\u0430 \u043a\u0438\u043f\u0438\u0442, \u043f\u043e\u043b\u044c\u0437\u044b \u043d\u0438\u043a\u0430\u043a\u043e\u0439, KPI \u0431\u043b\u0438\u0437\u043e\u043a \u043a \u0435\u0434\u0438\u043d\u0438\u0446\u0435. \u0418\u043b\u0438 \u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0438\u0440\u0443\u044e\u0442\u0441\u044f \u0434\u0443\u0431\u043b\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0441\u0440\u0430\u0437\u0443 \u0438 \u0437\u0430\u043a\u0440\u044b\u0432\u0430\u044e\u0442\u0441\u044f \u0441 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u043c \u043f\u0440\u0438\u0437\u043d\u0430\u043a\u043e\u043c. \u0412 \u043a\u043d\u0438\u0436\u043a\u0435 \u0434\u0430\u0435\u0442\u0441\u044f \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u044f \u043d\u0435 \u0432\u043a\u043b\u044e\u0447\u0430\u0442\u044c \u0442\u0430\u043a\u0438\u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b \u0432 \u0440\u0430\u0441\u0447\u0435\u0442 \u0421. \u041d\u043e \u043c\u043e\u0436\u043d\u043e \u043f\u043e\u0441\u0442\u0443\u043f\u0438\u0442\u044c \u043d\u0435\u043c\u043d\u043e\u0433\u043e \u0436\u0435\u0441\u0442\u0447\u0435.\n<\/p>\n<p>\n\t\u041d\u0430\u0434\u043e \u043f\u043e\u0434\u0435\u043b\u0438\u0442\u044c \u0432\u0441\u0435 \u043a\u043e\u0434\u044b \u0437\u0430\u043a\u0440\u044b\u0442\u0438\u044f \u043f\u0440\u043e\u0431\u043b\u0435\u043c \u043d\u0430 \u0442\u0440\u0438 \u043a\u0443\u0447\u043a\u0438:\n<\/p>\n<p style=\"margin-left: 40px;\">\n\t\u0430) \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430 \u0440\u0435\u0448\u0435\u043d\u0430 &ndash; \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0435\u0451 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0438 \u043f\u0440\u0438\u043d\u0435\u0441 \u043f\u043e\u043b\u044c\u0437\u0443, \u0440\u0435\u0441\u0443\u0440\u0441\u044b \u043f\u043e\u0442\u0440\u0430\u0447\u0435\u043d\u044b \u043d\u0435 \u0437\u0440\u044f;\n<\/p>\n<p style=\"margin-left: 40px;\">\n\t\u0431) \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430 \u0437\u0430\u043a\u0440\u044b\u0442\u0430 \u0431\u0435\u0437 \u0440\u0435\u0448\u0435\u043d\u0438\u044f, \u0442\u0440\u0443\u0434\u043e\u0437\u0430\u0442\u0440\u0430\u0442\u044b \u043d\u0430\u043f\u0440\u0430\u0441\u043d\u044b &ndash; \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u043d\u0435\u0442 \u043f\u043e\u043b\u044c\u0437\u044b, \u043d\u043e \u0435\u0441\u0442\u044c \u0432\u0440\u0435\u0434 \u0432 \u0432\u0438\u0434\u0435 \u043d\u0435\u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438\u0432\u043d\u043e\u0439 \u0442\u0440\u0430\u0442\u044b \u0440\u0435\u0441\u0443\u0440\u0441\u043e\u0432;\n<\/p>\n<p style=\"margin-left: 40px;\">\n\t\u0432) \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430 \u0437\u0430\u043a\u0440\u044b\u0442\u0430 \u0431\u0435\u0437 \u0440\u0435\u0448\u0435\u043d\u0438\u044f, \u043d\u043e \u043d\u0435\u0442 \u043d\u0438 \u043f\u043e\u043b\u044c\u0437\u044b, \u043d\u0438 \u0432\u0440\u0435\u0434\u0430 (\u0441\u043a\u0430\u0436\u0435\u043c, \u0437\u0430\u043a\u0440\u044b\u043b\u0438 \u0434\u0443\u0431\u043b\u044c \u043f\u0440\u0438 \u043f\u0435\u0440\u0432\u0438\u0447\u043d\u043e\u0439 \u043e\u0446\u0435\u043d\u043a\u0435 \u0438 \u0432\u0441\u0435 &ndash; \u043e\u0448\u0438\u0431\u043b\u0438\u0441\u044c, \u0431\u044b\u0432\u0430\u0435\u0442).\n<\/p>\n<p>\n\t\u0412 \u0447\u0438\u0441\u043b\u0438\u0442\u0435\u043b\u044c \u0434\u043e\u043b\u0436\u043d\u044b \u043f\u043e\u043f\u0430\u0434\u0430\u0442\u044c \u0442\u043e\u043b\u044c\u043a\u043e \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b, \u0437\u0430\u043a\u0440\u044b\u0442\u044b\u0435 \u0441 \u043a\u043e\u0434\u043e\u043c \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u0438\u0437 \u0433\u0440\u0443\u043f\u043f\u044b &laquo;\u0430&raquo; (\u043f\u043e\u044d\u0442\u043e\u043c\u0443 C \u0432 \u0447\u0438\u0441\u043b\u0438\u0442\u0435\u043b\u0435 \u043c\u043e\u0436\u043d\u043e \u043f\u0435\u0440\u0435\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u0442\u044c \u0432 R). \u0412 \u0437\u043d\u0430\u043c\u0435\u043d\u0430\u0442\u0435\u043b\u044c \u0434\u043e\u043b\u0436\u043d\u044b \u043f\u043e\u043f\u0430\u0434\u0430\u0442\u044c \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b \u0438\u0437 \u0433\u0440\u0443\u043f\u043f &laquo;\u0430&raquo; \u0438 &laquo;\u0431&raquo;. \u0422\u043e\u0433\u0434\u0430 \u0438\u043c\u0438\u0442\u0430\u0446\u0438\u044f \u043a\u0438\u043f\u0443\u0447\u0435\u0439 \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u0438 (\u0442\u0440\u0443\u0434\u043e\u0437\u0430\u0442\u0440\u0430\u0442\u044b \u0431\u0435\u0437 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0430) \u0431\u0443\u0434\u0443\u0442 \u0441\u043d\u0438\u0436\u0430\u0442\u044c \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043c\u0435\u0442\u0440\u0438\u043a\u0438. \u041f\u0440\u043e\u0431\u043b\u0435\u043c\u044b \u0438\u0437 \u0433\u0440\u0443\u043f\u043f\u044b &laquo;\u0432&raquo; \u0434\u043e\u043b\u0436\u043d\u044b \u0431\u044b\u0442\u044c \u0438\u0441\u043a\u043b\u044e\u0447\u0435\u043d\u044b \u0438 \u0438\u0437 \u0447\u0438\u0441\u043b\u0438\u0442\u0435\u043b\u044f, \u0438 \u0438\u0437 \u0437\u043d\u0430\u043c\u0435\u043d\u0430\u0442\u0435\u043b\u044f. \u0422\u043e\u0433\u0434\u0430 \u0440\u0430\u0437\u043e\u0432\u044b\u0435 \u043e\u0448\u0438\u0431\u043a\u0438 \u0442\u0438\u043f\u0430 \u0440\u0435\u0433\u0438\u0441\u0442\u0440\u0430\u0446\u0438\u0438 \u0434\u0443\u0431\u043b\u0435\u0439 \u0432\u043e\u043e\u0431\u0449\u0435 \u043d\u0435 \u0431\u0443\u0434\u0443\u0442 \u0432\u043b\u0438\u044f\u0442\u044c \u043d\u0430 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 KPI &ndash; \u043d\u0438 \u0432 \u0441\u0442\u043e\u0440\u043e\u043d\u0443 \u043d\u0435\u043e\u0431\u043e\u0441\u043d\u043e\u0432\u0430\u043d\u043d\u043e\u0433\u043e \u0443\u0432\u0435\u043b\u0438\u0447\u0435\u043d\u0438\u044f, \u043d\u0438 \u0432 \u0441\u0442\u043e\u0440\u043e\u043d\u0443 \u0441\u043b\u0443\u0447\u0430\u0439\u043d\u043e\u0433\u043e \u0443\u043c\u0435\u043d\u044c\u0448\u0435\u043d\u0438\u044f.\n<\/p>\n<p>\n\t\u041c\u0435\u043b\u043e\u0447\u044c, \u043d\u043e \u043c\u043e\u0436\u0435\u0442 \u043f\u0440\u0438\u0433\u043e\u0434\u0438\u0442\u044c\u0441\u044f.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u041f\u0440\u043e \u043c\u0435\u0442\u0440\u0438\u043a\u0443 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430\u043c\u0438, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u0440\u0430\u0441\u0441\u0447\u0438\u0442\u044b\u0432\u0430\u0435\u0442\u0441\u044f \u043f\u043e \u044d\u0442\u043e\u0439 \u0444\u043e\u0440\u043c\u0443\u043b\u0435, \u044f \u0443\u0436\u0435 \u043f\u0438\u0441\u0430\u043b \u0438 \u043d\u0435\u043e\u0434\u043d\u043e\u043a\u0440\u0430\u0442\u043d\u043e (\u0438 \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435, \u0438 \u0432 \u043a\u043d\u0438\u0433\u0435). \u041e\u0434\u043d\u0430\u043a\u043e \u0436\u0438\u0437\u043d\u044c \u043f\u043e\u043a\u0430\u0437\u0430\u043b\u0430, \u0447\u0442\u043e \u044d\u0442\u0443 \u0444\u043e\u0440\u043c\u0443\u043b\u0443 \u043c\u043e\u0436\u043d\u043e \u0435\u0449\u0435 \u043d\u0435\u043c\u043d\u043e\u0433\u043e \u0443\u043b\u0443\u0447\u0448\u0438\u0442\u044c, \u0443\u0442\u043e\u0447\u043d\u0438\u0432 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0435 \u043e\u043f\u0435\u0440\u0430\u043d\u0434\u0430 C. \u042d\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442 \u043f\u043e\u0432\u044b\u0441\u0438\u0442\u044c \u0437\u0430\u0449\u0438\u0449\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u043c\u0435\u0442\u0440\u0438\u043a\u0438 \u043f\u043e \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044e \u043a \u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044f\u043c, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0435 \u043f\u0440\u0438\u043d\u043e\u0441\u044f\u0442 \u0446\u0435\u043d\u043d\u043e\u0441\u0442\u0438, \u0430 \u043b\u0438\u0448\u044c \u0438\u043c\u0438\u0442\u0438\u0440\u0443\u044e\u0442 \u043a\u0438\u043f\u0443\u0447\u0443\u044e \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c. \u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u044c\u0442\u0435, \u0447\u0442\u043e \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u043f\u0440\u043e\u0431\u043b\u0435\u043c \u043f\u0440\u043e\u0441\u0442\u043e \u0437\u0430\u043a\u0440\u044b\u0432\u0430\u0435\u0442 \u0431\u043e\u043b\u044c\u0448\u0438\u043d\u0441\u0442\u0432\u043e \u043f\u043e\u0441\u0442\u0443\u043f\u0438\u0432\u0448\u0438\u0445 \u043f\u0440\u043e\u0431\u043b\u0435\u043c \u0441 \u043a\u043e\u0434\u043e\u043c \u0437\u0430\u043a\u0440\u044b\u0442\u0438\u044f &laquo;\u0420\u0435\u0448\u0435\u043d\u0438\u0435 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\u0442\u0430\u043a\u0438\u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b \u0432 \u0440\u0430\u0441\u0447\u0435\u0442 \u0421. \u041d\u043e \u043c\u043e\u0436\u043d\u043e&#8230;<\/p>\n","protected":false},"author":5,"featured_media":19301,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,19,145,182],"tags":[],"class_list":["post-19300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-itil","category-metrics","category-implementation-cases","category-problem-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0418 \u0441\u043d\u043e\u0432\u0430 (N+C)\/(O+C) &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u041f\u0440\u043e \u043c\u0435\u0442\u0440\u0438\u043a\u0443 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