{"id":24181,"date":"2017-07-03T03:00:39","date_gmt":"2017-07-03T00:00:39","guid":{"rendered":"http:\/\/realitsm.ru\/?p=24181"},"modified":"2017-07-03T00:41:06","modified_gmt":"2017-07-02T21:41:06","slug":"rol-i-mesto-cdmb-v-sovremennom-it","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2017\/07\/rol-i-mesto-cdmb-v-sovremennom-it\/","title":{"rendered":"\u0420\u043e\u043b\u044c \u0438 \u043c\u0435\u0441\u0442\u043e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 \u0432 \u0441\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e\u043c IT"},"content":{"rendered":"<p>\n\t<a href=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2017\/01\/Narrow.jpeg\"><img loading=\"lazy\" decoding=\"async\" alt=\"from AXELOS.com (c)\" class=\"alignleft size-medium wp-image-23000\" height=\"264\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2017\/01\/Narrow-300x264.jpeg\" width=\"300\" srcset=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2017\/01\/Narrow-300x264.jpeg 300w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2017\/01\/Narrow-768x676.jpeg 768w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2017\/01\/Narrow-1024x902.jpeg 1024w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2017\/01\/Narrow-660x581.jpeg 660w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\u041f\u0440\u043e\u0446\u0435\u0441\u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 \u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u043e\u0434\u043d\u0438\u043c \u0438\u0437 \u043d\u0430\u0438\u0431\u043e\u043b\u0435\u0435 \u0441\u043f\u043e\u0440\u043d\u044b\u0445 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0438 ITIL \u0441 \u0442\u043e\u0447\u043a\u0438 \u0437\u0440\u0435\u043d\u0438\u044f \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u043b\u0435\u0437\u043d\u043e\u0441\u0442\u0438. \u041d\u0435 \u0431\u0443\u0434\u0443 \u0432\u0441\u0442\u0443\u043f\u0430\u0442\u044c \u0432 \u043f\u043e\u043b\u0435\u043c\u0438\u043a\u0443 \u043f\u043e \u044d\u0442\u043e\u043c\u0443 \u043f\u043e\u0432\u043e\u0434\u0443, \u0442.\u043a. \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u043e\u043f\u044b\u0442 \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442, \u0447\u0442\u043e \u0442\u0435, \u043a\u0442\u043e \u043f\u043e\u0441\u0442\u0430\u0432\u0438\u043b\u0438 \u0441\u0435\u0431\u0435 \u0437\u0430\u0434\u0430\u0447\u0443 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043e\u0442 \u044d\u0442\u043e\u0433\u043e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u043f\u043e\u043b\u044c\u0437\u0443 \u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0438\u043b\u0438 \u043a \u044d\u0442\u043e\u043c\u0443 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u044b\u0435 \u0443\u0441\u0438\u043b\u0438\u044f &#8212; \u044d\u0442\u0443 \u043f\u043e\u043b\u044c\u0437\u0443 \u043f\u043e\u043b\u0443\u0447\u0430\u044e\u0442.\n<\/p>\n<p>\n\t\u041d\u0430 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0435, \u043f\u0440\u043e\u0446\u0435\u0441\u0441&nbsp;\u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 &#8212; \u043d\u0430\u0431\u043e\u0440&nbsp;\u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0435\u0439, \u0432\u044b\u043f\u043e\u043b\u043d\u0435\u043d\u0438\u0435 \u043a\u043e\u0442\u043e\u0440\u044b\u0445 \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u0440\u0443\u0435\u0442&nbsp;\u043d\u0430\u043b\u0438\u0447\u0438\u0435 \u0430\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u043e\u0439 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u043e \u0437\u043d\u0430\u0447\u0438\u043c\u044b\u0445 \u0434\u043b\u044f \u043d\u0430\u0441 \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u0445 \u0430\u043a\u0442\u0438\u0432\u0430\u0445. \u042d\u0442\u043e\u0442 \u0436\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u0435\u0442 \u0442\u043e, \u0447\u0442\u043e \u044d\u0442\u0430 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u0446\u0435\u043b\u0435\u0432\u043e\u043c\u0443 \u0430\u0434\u0440\u0435\u0441\u0430\u0442\u0443 \u0432 \u0443\u0434\u043e\u0431\u043d\u043e\u0439 \u0434\u043b\u044f \u043d\u0435\u0433\u043e \u0444\u043e\u0440\u043c\u0435.\n<\/p>\n<p>\n\t\u0412\u0430\u0436\u043d\u044b\u043c \u0434\u043b\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u043f\u043e\u043d\u044f\u0442\u0438\u0435\u043c \u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u0442\u0435\u0440\u043c\u0438\u043d &quot;\u0431\u0430\u0437\u043e\u0432\u043e\u0435 \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435&quot; (baseline), \u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u043e\u0442\u0440\u0430\u0436\u0430\u0435\u0442 \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u044d\u0442\u0430\u043b\u043e\u043d\u043d\u043e\u0435, \u0430\u0432\u0442\u043e\u0440\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u043e\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043a\u043e\u043d\u0438\u0444\u0433\u0443\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0439 \u0435\u0434\u0438\u043d\u0438\u0446\u044b. \u0422\u0430\u043a\u0438\u043c \u043e\u0431\u0440\u0430\u0437\u043e\u043c \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u0442 \u043d\u0430\u043c \u043e \u0442\u043e\u043c, \u043a\u0430\u043a \u0434\u043e\u043b\u0436\u043d\u0430 \u0431\u044b\u0442\u044c \u0443\u0441\u0442\u0440\u043e\u0435\u043d\u0430 \u043d\u0430\u0448\u0430 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430 \u0438 \u043a\u0430\u043a \u0432\u0437\u0430\u0438\u043c\u043e\u0434\u0435\u0439\u0441\u0442\u0432\u0443\u044e\u0442 \u043d\u0430\u0448\u0438 \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u0435 \u0430\u043a\u0442\u0438\u0432\u044b, \u0447\u0442\u043e\u0431\u044b \u0443\u0441\u043b\u0443\u0433\u0430 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u043b\u0430\u0441\u044c \u0441&nbsp;\u043f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u043d\u044b\u043c \u0443\u0440\u043e\u0432\u043d\u0435\u043c \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430. \u041f\u0440\u0438 \u044d\u0442\u043e\u043c, \u043c\u044b \u043d\u0438\u043a\u043e\u0433\u0434\u0430 \u043d\u0435 \u0437\u0430\u0431\u044b\u0432\u0430\u0435\u043c, \u0447\u0442\u043e \u0440\u0435\u0430\u043b\u044c\u043d\u0430\u044f \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430 \u0432\u0441\u0435\u0433\u0434\u0430 \u043d\u0430\u0445\u043e\u0434\u0438\u0442\u0441\u044f \u0432 \u0435\u0451 \u0440\u0435\u0430\u043b\u044c\u043d\u043e\u043c \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0438, \u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u0432\u043f\u043e\u043b\u043d\u0435 \u043c\u043e\u0436\u0435\u0442 \u043e\u0442\u043b\u0438\u0447\u0430\u0442\u044c\u0441\u044f \u043e\u0442 \u044d\u0442\u0430\u043b\u043e\u043d\u043d\u043e\u0433\u043e, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043f\u0440\u0435\u0434\u0443\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u0435\u0442\u0441\u044f \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u0430\u0440\u0438\u0439, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044e\u0449\u0438\u0439 \u0441\u0440\u0430\u0432\u043d\u0438\u0432\u0430\u0442\u044c \u0432\u0435\u0440\u0438\u0444\u0438\u0446\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u043e\u0435 \u0438 \u0440\u0435\u0430\u043b\u044c\u043d\u043e\u0435 \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435 \u0438 \u0441\u0438\u0433\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043e \u0440\u0430\u0441\u0445\u043e\u0436\u0434\u0435\u043d\u0438\u044f\u0445 \u043c\u0435\u0436\u0434\u0443 \u043d\u0438\u043c\u0438.\n<\/p>\n<p>\n\t\u0427\u0442\u043e \u0436\u0435 \u043f\u0440\u043e\u0438\u0441\u0445\u043e\u0434\u0438\u0442, \u043a\u043e\u0433\u0434\u0430 \u043c\u044b \u043d\u0430\u0447\u0438\u043d\u0430\u0435\u043c \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c \u0432 \u0441\u0432\u043e\u0435\u0439 \u0440\u0430\u0431\u043e\u0442\u0435 \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u043f\u043e\u0441\u0442\u0440\u043e\u0435\u043d\u043d\u044b\u0435 \u043d\u0430 \u043c\u0438\u043a\u0440\u043e\u0441\u0435\u0440\u0432\u0438\u0441\u043d\u043e\u0439 \u0430\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u0435, \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u0435 \u043c\u0430\u0448\u0438\u043d\u044b \u0438 \u043a\u043e\u043d\u0442\u0435\u0439\u043d\u0435\u0440\u044b, \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044f \u0432\u0435\u0440\u0441\u0438\u0439, \u043d\u0430\u0438\u0431\u043e\u043b\u0435\u0435 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u043c\u0435\u0442\u043e\u0434\u043e\u043b\u043e\u0433\u0438\u0438 \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u043a\u0438 \u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0439?\n<\/p>\n<p>\n\t&quot;Agile way&quot; \u0433\u043e\u0432\u043e\u0440\u0438\u0442 \u043d\u0430\u043c \u043e \u0442\u043e\u043c, \u0447\u0442\u043e \u043d\u0435\u0442 \u043d\u0438\u043a\u0430\u043a\u043e\u0439 \u0431\u0430\u0437\u043e\u0432\u043e\u0439 \u0432\u0435\u0440\u0441\u0438\u0438 &#8212; \u043c\u044b \u0432\u0441\u0435\u0433\u0434\u0430 \u0445\u0440\u0430\u043d\u0438\u043c \u0440\u0430\u0431\u043e\u0447\u0443\u044e \u0432\u0435\u0440\u0441\u0438\u044e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f-\u0443\u0441\u043b\u0443\u0433\u0438. &quot;\u041a\u043e\u0434 \u0432\u0441\u0435\u0433\u0434\u0430 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442&quot;. \u042d\u0442\u043e\u0442 \u043f\u043e\u0441\u0442\u0443\u043b\u0430\u0442 \u0444\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u0442 \u043d\u0430\u043c \u043e \u0442\u043e\u043c, \u0447\u0442\u043e \u0432\u0441\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0438, \u0432\u044b\u0447\u0438\u0441\u043b\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0439 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0435, \u0441\u0440\u0435\u0434\u0430\u0445, \u043d\u0430\u0441\u0442\u0440\u043e\u0439\u043a\u0430\u0445 \u0432\u0441\u0435\u0433\u0434\u0430 \u0445\u0440\u0430\u043d\u0438\u0442\u0441\u044f \u0432 \u0441\u0438\u0441\u0442\u0435\u043c\u0435 \u043a\u043e\u043d\u0442\u0440\u043e\u043b\u044f \u0432\u0435\u0440\u0441\u0438\u044f \u0438 \u0438\u0437\u043c\u0435\u043d\u044f\u0435\u0442\u0441\u044f &quot;on demand&quot;.\n<\/p>\n<p>\n\t\u041a\u0430\u043a\u043e\u0432\u0430 \u0436\u0435 \u0440\u043e\u043b\u044c \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 \u0432 \u0442\u0430\u043a\u043e\u043c \u0441\u043b\u0443\u0447\u0430\u0435? \u041e\u0441\u0442\u0430\u043b\u043e\u0441\u044c \u043b\u0438 \u0434\u043b\u044f \u043d\u0435\u0433\u043e \u043c\u0435\u0441\u0442\u043e?\n<\/p>\n<p>\n\t\u041d\u0430 \u043c\u043e\u0439 \u0432\u0437\u0433\u043b\u044f\u0434&nbsp;&#8212; \u043c\u0435\u0441\u0442\u043e \u043e\u0441\u0442\u0430\u043b\u043e\u0441\u044c, \u0442.\u043a. \u043e\u0431\u043b\u0430\u0441\u0442\u044c \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0439 &#8212; \u044d\u0442\u043e \u0442\u043e\u043b\u044c\u043a\u043e \u0447\u0430\u0441\u0442\u044c \u0443\u0441\u043b\u0443\u0433\u0438.\n<\/p>\n<p>\n\t\u0412\u0438\u0434\u0438\u0442\u0441\u044f, \u0447\u0442\u043e \u043c\u0435\u0441\u0442\u043e \u0438 \u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0441\u0442\u044c SACM \u043e\u0441\u0442\u0430\u044e\u0442\u0441\u044f \u0432 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u043c:\n<\/p>\n<ol>\n<li>\n\t\t\u0412\u0441\u043f\u043e\u043c\u043d\u0438\u043c, \u0447\u0442\u043e \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u0435 \u0430\u043a\u0442\u0438\u0432\u044b &#8212; \u044d\u0442\u043e \u0438 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0438 \u0440\u0435\u0441\u0443\u0440\u0441\u044b: \u041f\u0440\u043e\u0446\u0435\u0441\u0441\u044b, \u043d\u043e\u0443-\u0445\u0430\u0443, \u043a\u043e\u043c\u043f\u0435\u0442\u0435\u043d\u0446\u0438\u0438, \u043a\u043e\u043d\u0442\u0440\u0430\u043a\u0442\u044b, \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e\u0431 \u0443\u0441\u043b\u0443\u0433\u0438 (\u043e\u0442 \u0431\u0438\u0437\u043d\u0435\u0441-\u043f\u043b\u0430\u043d\u043e\u0432 \u0438 \u043e\u0446\u0435\u043d\u043e\u043a \u0434\u043e \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u0430\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u044b), \u0432\u0437\u0430\u0438\u043c\u043e\u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f \u0441 \u043f\u043e\u0441\u0442\u0430\u0432\u0449\u0438\u043a\u0430\u043c\u0438, \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u0430\u0446\u0438\u044f. \u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0435\u0439 \u043e\u0431 \u044d\u0442\u0438\u0445 \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u0445 \u0430\u043a\u0442\u0438\u0432\u0430\u0445 (\u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u044e\u0449\u0438\u0445 \u0443\u0441\u043b\u0443\u0433\u0438) \u0432\u0430\u0436\u043d\u043e \u0432\u043b\u0430\u0434\u0435\u0442\u044c \u0438 \u0432\u043f\u043e\u043b\u043d\u0435 \u043f\u043e\u043d\u044f\u0442\u043d\u043e \u043a\u0430\u043a \u0435\u0451 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u044c \u0434\u043b\u044f \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u0437\u0430\u0434\u0430\u0447 \u0418\u0422-\u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438.\n\t<\/li>\n<li>\n\t\t\u0427\u0430\u0449\u0435 \u0432\u0441\u0435\u0433\u043e \u043a\u0430\u043a\u0430\u044f-\u0442\u043e \u0447\u0430\u0441\u0442\u044c \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u043e \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u0445 \u0438 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0435 \u0432\u0441\u0435 \u0436\u0435 \u0434\u043e\u043b\u0436\u043d\u0430 \u043f\u043e\u0434\u043f\u0430\u0434\u0430\u0442\u044c \u043f\u043e\u0434 \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f\u043c\u0438, \u0430 \u0437\u043d\u0430\u0447\u0438\u0442, \u043c\u044b \u0434\u043e\u043b\u0436\u043d\u044b \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0442\u044c \u0446\u0435\u043b\u043e\u0441\u0442\u043d\u043e\u0441\u0442\u044c, \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0441\u0442\u044c \u0438 \u0434\u043e\u0441\u0442\u043e\u0432\u0435\u0440\u043d\u043e\u0441\u0442\u044c \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u043e \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0445 \u0443\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u043c\u044b\u0445 \u043e\u0431\u044a\u0435\u043a\u0442\u0430\u0445 \u0434\u043e \u0438 \u043f\u043e\u0441\u043b\u0435 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f. \u041e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u0437\u0430 \u044d\u0442\u043e \u0431\u0435\u0440\u0435\u0442 \u043d\u0430 \u0441\u0435\u0431\u044f SACM.\n\t<\/li>\n<li>\n\t\t\u041f\u0440\u043e\u0446\u0435\u0441\u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 \u043e\u0442\u0432\u0435\u0447\u0430\u0435\u0442 \u0437\u0430 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\u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u043e\u0434\u043d\u0438\u043c \u0438\u0437 \u043d\u0430\u0438\u0431\u043e\u043b\u0435\u0435 \u0441\u043f\u043e\u0440\u043d\u044b\u0445 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0438 ITIL \u0441 \u0442\u043e\u0447\u043a\u0438 \u0437\u0440\u0435\u043d\u0438\u044f \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u043b\u0435\u0437\u043d\u043e\u0441\u0442\u0438. \u041d\u0435 \u0431\u0443\u0434\u0443 \u0432\u0441\u0442\u0443\u043f\u0430\u0442\u044c \u0432 \u043f\u043e\u043b\u0435\u043c\u0438\u043a\u0443 \u043f\u043e \u044d\u0442\u043e\u043c\u0443 \u043f\u043e\u0432\u043e\u0434\u0443, \u0442.\u043a. \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u043e\u043f\u044b\u0442 \u043f\u043e\u043a\u0430\u0437\u044b\u0432\u0430\u0435\u0442, \u0447\u0442\u043e \u0442\u0435, \u043a\u0442\u043e \u043f\u043e\u0441\u0442\u0430\u0432\u0438\u043b\u0438 \u0441\u0435\u0431\u0435 \u0437\u0430\u0434\u0430\u0447\u0443 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043e\u0442 \u044d\u0442\u043e\u0433\u043e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u043f\u043e\u043b\u044c\u0437\u0443 \u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0438\u043b\u0438 \u043a \u044d\u0442\u043e\u043c\u0443 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u044b\u0435 \u0443\u0441\u0438\u043b\u0438\u044f &#8212; \u044d\u0442\u0443 \u043f\u043e\u043b\u044c\u0437\u0443 \u043f\u043e\u043b\u0443\u0447\u0430\u044e\u0442. \u041d\u0430 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0435, \u043f\u0440\u043e\u0446\u0435\u0441\u0441&nbsp;\u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438 &#8212; \u043d\u0430\u0431\u043e\u0440&nbsp;\u0430\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0435\u0439, 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\u0443\u0434\u043e\u0431\u043d\u043e\u0439 \u0434\u043b\u044f \u043d\u0435\u0433\u043e \u0444\u043e\u0440\u043c\u0435. \u0412\u0430\u0436\u043d\u044b\u043c \u0434\u043b\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430 \u043f\u043e\u043d\u044f\u0442\u0438\u0435\u043c \u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u0442\u0435\u0440\u043c\u0438\u043d &quot;\u0431\u0430\u0437\u043e\u0432\u043e\u0435 \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435&quot; (baseline), \u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u043e\u0442\u0440\u0430\u0436\u0430\u0435\u0442 \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u044d\u0442\u0430\u043b\u043e\u043d\u043d\u043e\u0435, \u0430\u0432\u0442\u043e\u0440\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u043e\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u043a\u043e\u043d\u0438\u0444\u0433\u0443\u0440\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0439 \u0435\u0434\u0438\u043d\u0438\u0446\u044b. 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