{"id":2529,"date":"2010-09-07T00:12:28","date_gmt":"2010-09-06T21:12:28","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=2529"},"modified":"2010-09-07T00:12:28","modified_gmt":"2010-09-06T21:12:28","slug":"dvojnaya-statya-pro-itsm-sertifikaciyu","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2010\/09\/dvojnaya-statya-pro-itsm-sertifikaciyu\/","title":{"rendered":"\u0414\u0432\u043e\u0439\u043d\u0430\u044f \u0441\u0442\u0430\u0442\u044c\u044f \u043f\u0440\u043e ITSM-\u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u044e"},"content":{"rendered":"<p>\u041d\u0435\u043e\u0436\u0438\u0434\u0430\u043d\u043d\u043e \u0434\u043b\u044f \u0441\u0435\u0431\u044f \u0432\u0441\u043f\u043e\u043c\u043d\u0438\u043b, \u0447\u0442\u043e \u0437\u0430\u0431\u044b\u043b \u0440\u0430\u0441\u0441\u043a\u0430\u0437\u0430\u0442\u044c \u043e\u0431 \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043d\u043e\u043c \u043e\u0431\u043c\u0435\u043d\u0435 \u043c\u043d\u0435\u043d\u0438\u044f\u043c\u0438, \u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u0441\u043b\u0443\u0447\u0438\u043b\u043e\u0441\u044c \u043d\u0435 \u0442\u0430\u043a \u0434\u0430\u0432\u043d\u043e.<\/p>\n<p>\u0421\u043d\u0430\u0447\u0430\u043b\u0430 \u044f \u043d\u0430\u043f\u0438\u0441\u0430\u043b \u0438 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u0441\u0442\u0430\u0442\u044c\u044e &quot;<a href=\"https:\/\/cleverics.ru\/subject-field\/hot-issues\/cherished-itil-expert\">\u0417\u0430\u0432\u0435\u0442\u043d\u044b\u0439 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442 ITIL Expert<\/a>&quot; (\u043f\u043e \u044d\u0442\u043e\u0439 \u0441\u0441\u044b\u043b\u043a\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u0435\u043d \u043f\u043e\u043b\u043d\u044b\u0439, \u0430\u0432\u0442\u043e\u0440\u0441\u043a\u0438\u0439 \u0442\u0435\u043a\u0441\u0442 \u0441\u0442\u0430\u0442\u044c\u0438), \u0430 \u0437\u0430\u0442\u0435\u043c \u0410\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440 \u0416\u0438\u043b\u0438\u043d\u0441\u043a\u0438\u0439 \u0438\u0437\u043b\u043e\u0436\u0438\u043b \u0441\u0432\u043e\u0451 \u043c\u043d\u0435\u043d\u0438\u0435 \u043f\u043e \u0442\u043e\u043c\u0443 \u0436\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u0443 \u0432 \u0441\u0442\u0430\u0442\u044c\u0435 &quot;<a href=\"http:\/\/www.itsmforum.ru\/reference\/publication\/article-82\">\u0421\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u044f \u043a\u0430\u043a \u0444\u0443\u043d\u0434\u0430\u043c\u0435\u043d\u0442 ITIL, \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u0435 \u0434\u043d\u0438 \u041f\u043e\u043c\u043f\u0435\u0439<\/a>&quot; (\u043e\u043f\u044f\u0442\u044c \u0436\u0435, \u043f\u043e \u0441\u0441\u044b\u043b\u043a\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u0435\u043d \u043f\u043e\u043b\u043d\u044b\u0439 \u0442\u0435\u043a\u0441\u0442).<\/p>\n<p>\u041e\u0447\u0435\u043d\u044c \u043f\u0440\u0438\u044f\u0442\u043d\u043e, \u0447\u0442\u043e \u043c\u044b \u0441 \u0421\u0430\u0448\u0435\u0439 \u0441\u043e\u0432\u043f\u0430\u043b\u0438 \u0432 \u0441\u0432\u043e\u0438\u0445 \u043c\u0440\u0430\u0447\u043d\u044b\u0445 \u043e\u0446\u0435\u043d\u043a\u0430\u0445. \u0422\u043e \u0435\u0441\u0442\u044c \u0442\u043e, \u0447\u0442\u043e \u043e\u043d\u0438 \u043c\u0440\u0430\u0447\u043d\u044b\u0435 &#8212; \u043d\u0435 \u043e\u0447\u0435\u043d\u044c \u043f\u0440\u0438\u044f\u0442\u043d\u043e. \u041f\u0440\u0438\u0432\u0435\u0434\u0443 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043c\u044b\u0441\u043b\u0435\u0439 \u0438 \u0442\u0435\u0437\u0438\u0441\u043e\u0432 \u0438\u0437 \u044d\u0442\u0438\u0445 \u0441\u043e\u0437\u0432\u0443\u0447\u043d\u044b\u0445 \u0441\u0442\u0430\u0442\u0435\u0439:<\/p>\n<ul>\n<li>\u0421\u0445\u0435\u043c\u0430 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u043e\u0432 \u043f\u043e ITIL v3 \u0431\u044b\u043b\u0430 \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u0430 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 APM Group, \u043e\u0441\u043d\u043e\u0432\u043d\u0430\u044f \u0437\u0430\u0434\u0430\u0447\u0430 \u043a\u043e\u0442\u043e\u0440\u043e\u0439 \u0441\u043e\u0441\u0442\u043e\u0438\u0442 \u0432&nbsp;\u0438\u0437\u0432\u043b\u0435\u0447\u0435\u043d\u0438\u0438 \u043f\u0440\u0438\u0431\u044b\u043b\u0438, \u0438&nbsp;\u043a\u043e\u0442\u043e\u0440\u0430\u044f \u0434\u043e&nbsp;\u0442\u043e\u0433\u043e, \u043d\u0430\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0438\u0437\u0432\u0435\u0441\u0442\u043d\u043e, <strong>\u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u043a\u043e\u0439 \u0441\u0435\u0440\u044c\u0451\u0437\u043d\u044b\u0445 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c \u043d\u0435&nbsp;\u0437\u0430\u043d\u0438\u043c\u0430\u043b\u0430\u0441\u044c \u0438&nbsp;\u0441\u043f\u0435\u0446\u0438\u0430\u043b\u044c\u043d\u043e\u0439 \u043a\u043e\u043c\u043f\u0435\u0442\u0435\u043d\u0446\u0438\u0435\u0439 \u043d\u0435&nbsp;\u043e\u0431\u043b\u0430\u0434\u0430\u043b\u0430<\/strong>, \u0437\u0430\u0442\u043e \u0431\u044b\u043b\u0430 \u043d\u0430\u0434\u0435\u043b\u0435\u043d\u0430 \u0448\u0438\u0440\u043e\u043a\u0438\u043c\u0438 \u043f\u043e\u043b\u043d\u043e\u043c\u043e\u0447\u0438\u044f\u043c\u0438.<\/li>\n<li>\u0422\u043e\u043b\u044c\u043a\u043e \u043f\u0440\u044f\u043c\u044b\u0435 \u0437\u0430\u0442\u0440\u0430\u0442\u044b \u043d\u0430&nbsp;\u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0438\u0435 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u0430 &laquo;ITIL Expert&raquo; \u0441\u043e\u0441\u0442\u0430\u0432\u044f\u0442 \u043d\u0435&nbsp;\u043c\u0435\u043d\u0435\u0435 300&nbsp;000&nbsp;\u0440\u0443\u0431. \u0438 50&nbsp;\u0440\u0430\u0431\u043e\u0447\u0438\u0445 \u0434\u043d\u0435\u0439. &quot;\u0421\u0442\u043e\u0438\u043c\u043e\u0441\u0442\u044c&quot; \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u0430 \u0434\u043b\u044f \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438, \u0432\u043d\u0435\u0434\u0440\u044f\u044e\u0449\u0435\u0439 \u0438\u043b\u0438 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0449\u0435\u0439 \u0443 \u0441\u0435\u0431\u044f ITIL, \u0441\u043e\u0441\u0442\u0430\u0432\u0438\u0442 <strong>\u043e\u043a\u043e\u043b\u043e 1 \u043c\u043b\u043d. \u0440\u0443\u0431.<\/strong>, &quot;\u0441\u0442\u043e\u0438\u043c\u043e\u0441\u0442\u044c&quot; \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u0430 \u0434\u043b\u044f \u0418\u0422-\u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442\u0430 &#8212; <strong>\u043e\u043a\u043e\u043b\u043e 1,5 \u043c\u043b\u043d.\u0440\u0443\u0431<\/strong>.<\/li>\n<li>ITIL v3 Expert &#8212; \u043f\u0435\u0440\u0432\u044b\u0439 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 <strong> \u043d\u0435 \u043f\u0440\u0438\u043d\u0435\u0441 \u043c\u043d\u0435 \u0430\u0431\u0441\u043e\u043b\u044e\u0442\u043d\u043e \u043d\u0438\u0447\u0435\u0433\u043e \u043f\u043e\u043b\u0435\u0437\u043d\u043e\u0433\u043e<\/strong> &#8212; \u043d\u0438 \u043d\u043e\u0432\u044b\u0445 \u0437\u043d\u0430\u043d\u0438\u0439, \u043d\u0438 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0441\u0438\u0441\u0442\u0435\u043c\u0430\u0442\u0438\u0437\u0430\u0446\u0438\u0438 \u043e\u043f\u044b\u0442\u0430. \u0422\u043e\u043b\u044c\u043a\u043e \u0443\u043c\u0435\u043d\u0438\u0435 &quot;\u043d\u0430\u0442\u0430\u0441\u043a\u0438\u0432\u0430\u043d\u0438\u044f \u043d\u0430 \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u044b\u0435 \u043e\u0442\u0432\u0435\u0442\u044b&quot;.<\/li>\n<li>\u0420\u0430\u0441\u0441\u043a\u0430\u0437\u044b\u0432\u0430\u044e \u043f\u043e \u043d\u0435\u0434\u0430\u0432\u043d\u0435\u043c\u0443 \u043e\u043f\u044b\u0442\u0443, \u0447\u0435\u043c \u0432\u044b\u043d\u0443\u0436\u0434\u0435\u043d \u0437\u0430\u043d\u0438\u043c\u0430\u0442\u044c\u0441\u044f \u0441\u043e\u0438\u0441\u043a\u0430\u0442\u0435\u043b\u044c, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0433\u043e\u0442\u043e\u0432\u0438\u0442\u0441\u044f \u0441\u0434\u0430\u0432\u0430\u0442\u044c \u044d\u043a\u0437\u0430\u043c\u0435\u043d ITIL Expert: \u043d\u0430 \u043f\u0430\u043c\u044f\u0442\u044c \u0440\u0438\u0441\u043e\u0432\u0430\u0442\u044c \u043f\u043e\u0440\u044f\u0434\u043a\u0430 \u0434\u0435\u0441\u044f\u0442\u043a\u0430 \u043a\u043e\u043d\u0446\u0435\u043f\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u0445 \u0440\u0438\u0441\u0443\u043d\u043a\u043e\u0432, \u043d\u0430 \u043f\u0430\u043c\u044f\u0442\u044c \u0437\u043d\u0430\u0442\u044c \u043f\u043e\u0440\u044f\u0434\u043a\u0430 \u0441\u043e\u0440\u043e\u043a\u0430 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u0438\u0439, \u0441\u043f\u0438\u0441\u043a\u043e\u0432 \u0438\u043b\u0438 \u043f\u0440\u043e\u0441\u0442\u043e \u043d\u0435\u043a\u043e\u0442\u043e\u0440\u044b\u0445 \u043e\u0442\u0440\u044b\u0432\u043a\u043e\u0432 \u0438\u0437 \u043f\u044f\u0442\u0438\u043a\u043d\u0438\u0436\u0438\u044f ITIL v3, \u043f\u043e\u043b\u044e\u0431\u0438\u0432\u0448\u0438\u0445\u0441\u044f \u043f\u043e \u043a\u0430\u043a\u0438\u043c-\u0442\u043e \u043f\u0440\u0438\u0447\u0438\u043d\u0430\u043c \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u0447\u0438\u043a\u0430\u043c \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438.<\/li>\n<li>\u041d\u0430\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043c\u043d\u0435 \u0438\u0437\u0432\u0435\u0441\u0442\u043d\u043e, \u0432 \u0420\u043e\u0441\u0441\u0438\u0438 \u043b\u044e\u0434\u0435\u0439, \u0441\u0434\u0430\u0432\u0448\u0438\u0445 \u044d\u043a\u0437\u0430\u043c\u0435\u043d ITIL Expert \u043d\u0430\u043f\u0440\u044f\u043c\u0443\u044e, \u043f\u043e \u043e\u0441\u043d\u043e\u0432\u043d\u043e\u0439 \u0441\u0445\u0435\u043c\u0435 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438 ITIL v3, \u043f\u043e\u043a\u0430 <strong>\u043d\u0435\u0442 \u0432\u043e\u043e\u0431\u0449\u0435<\/strong>. \u0414\u043e\u0436\u0434\u0435\u043c\u0441\u044f \u043f\u0435\u0440\u0432\u044b\u0445 \u0433\u0435\u0440\u043e\u0435\u0432. \u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e, \u043e\u043d\u0438 \u0436\u0435 <strong>\u0441\u0442\u0430\u043d\u0443\u0442 \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u043c\u0438<\/strong>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u041d\u0435\u043e\u0436\u0438\u0434\u0430\u043d\u043d\u043e \u0434\u043b\u044f \u0441\u0435\u0431\u044f \u0432\u0441\u043f\u043e\u043c\u043d\u0438\u043b, \u0447\u0442\u043e \u0437\u0430\u0431\u044b\u043b \u0440\u0430\u0441\u0441\u043a\u0430\u0437\u0430\u0442\u044c \u043e\u0431 \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043d\u043e\u043c \u043e\u0431\u043c\u0435\u043d\u0435 \u043c\u043d\u0435\u043d\u0438\u044f\u043c\u0438, \u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u0441\u043b\u0443\u0447\u0438\u043b\u043e\u0441\u044c \u043d\u0435 \u0442\u0430\u043a \u0434\u0430\u0432\u043d\u043e. \u0421\u043d\u0430\u0447\u0430\u043b\u0430 \u044f \u043d\u0430\u043f\u0438\u0441\u0430\u043b \u0438 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u0441\u0442\u0430\u0442\u044c\u044e &quot;\u0417\u0430\u0432\u0435\u0442\u043d\u044b\u0439 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442 ITIL Expert&quot; (\u043f\u043e \u044d\u0442\u043e\u0439 \u0441\u0441\u044b\u043b\u043a\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u0435\u043d \u043f\u043e\u043b\u043d\u044b\u0439, \u0430\u0432\u0442\u043e\u0440\u0441\u043a\u0438\u0439 \u0442\u0435\u043a\u0441\u0442 \u0441\u0442\u0430\u0442\u044c\u0438), \u0430 \u0437\u0430\u0442\u0435\u043c \u0410\u043b\u0435\u043a\u0441\u0430\u043d\u0434\u0440 \u0416\u0438\u043b\u0438\u043d\u0441\u043a\u0438\u0439 \u0438\u0437\u043b\u043e\u0436\u0438\u043b \u0441\u0432\u043e\u0451 \u043c\u043d\u0435\u043d\u0438\u0435 \u043f\u043e \u0442\u043e\u043c\u0443 \u0436\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u0443 \u0432 \u0441\u0442\u0430\u0442\u044c\u0435 &quot;\u0421\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u044f \u043a\u0430\u043a \u0444\u0443\u043d\u0434\u0430\u043c\u0435\u043d\u0442 ITIL, \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u0435 \u0434\u043d\u0438 \u041f\u043e\u043c\u043f\u0435\u0439&quot; (\u043e\u043f\u044f\u0442\u044c \u0436\u0435, \u043f\u043e \u0441\u0441\u044b\u043b\u043a\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u0435\u043d \u043f\u043e\u043b\u043d\u044b\u0439 \u0442\u0435\u043a\u0441\u0442). \u041e\u0447\u0435\u043d\u044c \u043f\u0440\u0438\u044f\u0442\u043d\u043e, \u0447\u0442\u043e \u043c\u044b \u0441 \u0421\u0430\u0448\u0435\u0439 \u0441\u043e\u0432\u043f\u0430\u043b\u0438 \u0432 \u0441\u0432\u043e\u0438\u0445 \u043c\u0440\u0430\u0447\u043d\u044b\u0445 \u043e\u0446\u0435\u043d\u043a\u0430\u0445. \u0422\u043e \u0435\u0441\u0442\u044c \u0442\u043e, \u0447\u0442\u043e \u043e\u043d\u0438 \u043c\u0440\u0430\u0447\u043d\u044b\u0435 &#8212; \u043d\u0435 \u043e\u0447\u0435\u043d\u044c \u043f\u0440\u0438\u044f\u0442\u043d\u043e. \u041f\u0440\u0438\u0432\u0435\u0434\u0443 \u043d\u0435\u0441\u043a\u043e\u043b\u044c\u043a\u043e \u043c\u044b\u0441\u043b\u0435\u0439 \u0438 \u0442\u0435\u0437\u0438\u0441\u043e\u0432 \u0438\u0437 \u044d\u0442\u0438\u0445 \u0441\u043e\u0437\u0432\u0443\u0447\u043d\u044b\u0445 \u0441\u0442\u0430\u0442\u0435\u0439: \u0421\u0445\u0435\u043c\u0430 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u043e\u0432 \u043f\u043e ITIL v3 \u0431\u044b\u043b\u0430 \u0440\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u0430\u043d\u0430 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,98],"tags":[],"class_list":["post-2529","post","type-post","status-publish","format-standard","hentry","category-itil","category-people-roles-and-tasks"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0414\u0432\u043e\u0439\u043d\u0430\u044f \u0441\u0442\u0430\u0442\u044c\u044f \u043f\u0440\u043e ITSM-\u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u044e &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u041d\u0435\u043e\u0436\u0438\u0434\u0430\u043d\u043d\u043e \u0434\u043b\u044f \u0441\u0435\u0431\u044f \u0432\u0441\u043f\u043e\u043c\u043d\u0438\u043b, \u0447\u0442\u043e \u0437\u0430\u0431\u044b\u043b \u0440\u0430\u0441\u0441\u043a\u0430\u0437\u0430\u0442\u044c \u043e\u0431 \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043d\u043e\u043c \u043e\u0431\u043c\u0435\u043d\u0435 \u043c\u043d\u0435\u043d\u0438\u044f\u043c\u0438, \u043a\u043e\u0442\u043e\u0440\u043e\u0435 \u0441\u043b\u0443\u0447\u0438\u043b\u043e\u0441\u044c \u043d\u0435 \u0442\u0430\u043a \u0434\u0430\u0432\u043d\u043e.\u0421\u043d\u0430\u0447\u0430\u043b\u0430 \u044f \u043d\u0430\u043f\u0438\u0441\u0430\u043b \u0438 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleverics.ru\/digital\/2010\/09\/dvojnaya-statya-pro-itsm-sertifikaciyu\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0414\u0432\u043e\u0439\u043d\u0430\u044f \u0441\u0442\u0430\u0442\u044c\u044f \u043f\u0440\u043e ITSM-\u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u044e &#8211; 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