{"id":28572,"date":"2019-02-17T16:39:05","date_gmt":"2019-02-17T13:39:05","guid":{"rendered":"https:\/\/realitsm.ru\/?p=28572"},"modified":"2019-02-17T16:39:07","modified_gmt":"2019-02-17T13:39:07","slug":"itil-and-new-stuff","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2019\/02\/itil-and-new-stuff\/","title":{"rendered":"ITIL \u0438 \u043d\u043e\u0432\u044b\u0435 \u043c\u043e\u0434\u043d\u044b\u0435 \u0448\u0442\u0443\u043a\u0438"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"210\" src=\"https:\/\/realitsm.ru\/wp-content\/uploads\/2019\/02\/high_velocity_it.png\" alt=\"\" class=\"wp-image-28573\" srcset=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2019\/02\/high_velocity_it.png 210w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2019\/02\/high_velocity_it-150x150.png 150w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\" \/><\/figure><\/div>\n\n\n\n<p>\u0412 \u0441\u0430\u043c\u043e\u043c \u043d\u0430\u0447\u0430\u043b\u0435 2000-\u0445 \u043c\u043d\u0435, \u043a\u0430\u043a \u0438 \u043c\u043d\u043e\u0433\u0438\u043c \u0434\u0440\u0443\u0433\u0438\u043c \u0440\u0435\u0431\u044f\u0442\u0430\u043c, \u0431\u044b\u043b\u043e \u043e\u0447\u0435\u043d\u044c \u0432\u0430\u0436\u043d\u043e \u0443\u0437\u043d\u0430\u0442\u044c: \u043a\u0430\u043a \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u0441\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u044b\u0439 (\u043d\u0430 \u0442\u043e\u0442 \u043c\u043e\u043c\u0435\u043d\u0442) \u0418\u0422-\u0434\u0435\u043f\u0430\u0440\u0442\u0430\u043c\u0435\u043d\u0442 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0441\u0440\u0435\u0434\u043d\u0435\u0433\u043e \u0440\u0430\u0437\u043c\u0435\u0440\u0430. \u0421\u043a\u0430\u0436\u0435\u043c, \u043d\u0430 50-200 &#171;\u0430\u0439\u0442\u0438\u0448\u043d\u0438\u043a\u043e\u0432&#187;. \u0422\u043e \u0431\u044b\u043b \u043d\u0435 \u043f\u0440\u0430\u0437\u0434\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u0440\u0435\u0441, \u0430 \u0432\u043f\u043e\u043b\u043d\u0435 \u0440\u0435\u0430\u043b\u044c\u043d\u0430\u044f \u0437\u0430\u0434\u0430\u0447\u0430 &#8212; \u0441\u0442\u043e\u043b\u043a\u043d\u0443\u0432\u0448\u0438\u0441\u044c \u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0447\u0435\u0441\u043a\u0438\u043c \u0430\u0441\u043f\u0435\u043a\u0442\u043e\u043c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0442\u0440\u0443\u0434\u0430 \u0441\u0442\u0430\u043b\u043e \u043f\u043e\u043d\u044f\u0442\u043d\u043e \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u0435:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>\u0420\u0430\u0431\u043e\u0442\u0430 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0430 \u043c\u043e\u0436\u0435\u0442 \u0438 \u0434\u043e\u043b\u0436\u043d\u0430 \u0431\u044b\u0442\u044c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u0430 (\u0432 \u043f\u0440\u043e\u0442\u0438\u0432\u043e\u0432\u0435\u0441 \u043f\u0440\u043e\u0441\u0442\u043e\u043c\u0443 \u0443\u0441\u0442\u0440\u043e\u0439\u0441\u0442\u0432\u0443 \u043c\u0438\u0440\u0430 &#171;<em>\u0432\u0441\u0435 \u043b\u044e\u0434\u0438 \u0438\u0437\u043d\u0430\u0447\u0430\u043b\u044c\u043d\u043e \u0445\u043e\u0440\u043e\u0448\u0438\u0435, \u0438 \u043e\u043d\u0438 \u043f\u0440\u043e\u0441\u0442\u043e \u0445\u043e\u0434\u044f\u0442 \u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0443, \u0438 \u0442\u0430\u043c \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u0438\u0437\u043e \u0432\u0441\u0435\u0445 \u0441\u0438\u043b<\/em>&#171;).<\/li><li>\u0420\u0430\u0431\u043e\u0442\u0430 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u0430 \u0441\u0438\u043b\u044c\u043d\u043e \u043f\u043e-\u0440\u0430\u0437\u043d\u043e\u043c\u0443.<\/li><li>\u0421\u043f\u043e\u0441\u043e\u0431 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0440\u0430\u0431\u043e\u0442\u044b \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u043c \u043e\u0431\u0440\u0430\u0437\u043e\u043c \u0432\u043b\u0438\u044f\u0435\u0442 \u043d\u0430 \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u043c\u044b\u0435 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u044b.<\/li><\/ol>\n\n\n\n<p>\u041c\u043d\u0435 \u0438 \u043c\u043e\u0438\u043c \u043a\u043e\u043b\u043b\u0435\u0433\u0430\u043c \u0432 \u0442\u043e \u0432\u0440\u0435\u043c\u044f \u043e\u0447\u0435\u043d\u044c \u0441\u0438\u043b\u044c\u043d\u043e \u043f\u043e\u043c\u043e\u0433\u043b\u0430 \u0431\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0430 ITIL. \u041c\u044b \u0438\u0441\u043a\u0430\u043b\u0438 \u044d\u0442\u043e\u0433\u043e \u043d\u043e\u0432\u043e\u0433\u043e \u0437\u043d\u0430\u043d\u0438\u044f, \u043c\u044b \u043f\u0435\u0440\u0435\u0432\u043e\u0434\u0438\u043b\u0438 \u043a\u043d\u0438\u0436\u043a\u0438, \u043c\u044b \u0447\u0438\u0442\u0430\u043b\u0438 \u0438\u0445 \u0432\u0441\u043b\u0443\u0445, \u0437\u0430\u043a\u0440\u044b\u0432\u0448\u0438\u0441\u044c \u0432 \u043f\u0435\u0440\u0435\u0433\u043e\u0432\u043e\u0440\u043d\u043e\u0439 \u043a\u043e\u043c\u043d\u0430\u0442\u0435 (\u044d\u0442\u043e \u043d\u0435 \u0448\u0443\u0442\u043a\u0430), \u043c\u044b \u0441\u043f\u043e\u0440\u0438\u043b\u0438 \u0441 \u043d\u0430\u0448\u0438\u043c\u0438 \u0443\u0447\u0438\u0442\u0435\u043b\u044f\u043c\u0438-\u0433\u043e\u043b\u043b\u0430\u043d\u0434\u0446\u0430\u043c\u0438&#8230; \u041c\u044b \u043f\u044b\u0442\u0430\u043b\u0438\u0441\u044c \u0440\u0430\u0437\u043e\u0431\u0440\u0430\u0442\u044c\u0441\u044f, \u043f\u0440\u0438\u043c\u0435\u043d\u0438\u0442\u044c, \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043e\u043f\u044b\u0442, \u043d\u0430\u043b\u0430\u0434\u0438\u0442\u044c \u0443\u0447\u0430\u0441\u0442\u043e\u043a \u0440\u0430\u0431\u043e\u0442\u044b, \u0437\u0430\u0442\u0435\u043c \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0439&#8230; ITIL \u0431\u044b\u043b \u0442\u043e\u0439 \u0441\u0430\u043c\u043e\u0439 \u043c\u0435\u0442\u043e\u0434\u0438\u0447\u043a\u043e\u0439, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u043b\u0430 \u043d\u0430\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0433\u043e\u043b\u043e\u0432\u0443 \u0432 \u043d\u0443\u0436\u043d\u0443\u044e \u0441\u0442\u043e\u0440\u043e\u043d\u0443, \u0438 \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e &#8212; \u0435\u0449\u0451 \u0438 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u043f\u043e\u043b\u0435\u0437\u043d\u044b\u0445 \u0441\u043e\u0432\u0435\u0442\u043e\u0432 \u0438 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u0439. \u042f \u0445\u043e\u0440\u043e\u0448\u043e \u043f\u043e\u043c\u043d\u044e \u0442\u043e \u0432\u0440\u0435\u043c\u044f \u0438 \u043f\u043e\u043c\u043d\u044e \u0440\u043e\u043b\u044c ITIL \u0432 \u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0438 \u043c\u043e\u0438\u0445 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0447\u0435\u0441\u043a\u0438\u0445 \u043a\u043e\u043c\u043f\u0435\u0442\u0435\u043d\u0446\u0438\u0439, \u043c\u043e\u0435\u0433\u043e \u0431\u0430\u0433\u0430\u0436\u0430.<\/p>\n\n\n\n<p>\u041f\u0440\u043e\u0448\u043b\u043e \u043f\u043e\u0447\u0442\u0438 \u0434\u0432\u0430\u0434\u0446\u0430\u0442\u044c \u043b\u0435\u0442. \u0422\u0435\u043f\u0435\u0440\u044c \u043c\u044b \u0443\u043c\u0435\u0435\u043c \u0440\u0435\u0448\u0430\u0442\u044c \u0432\u0441\u0435 \u0442\u0435 \u0437\u0430\u0434\u0430\u0447\u0438, \u043d\u043e \u0432\u043e\u0442 \u0437\u0430\u0433\u0432\u043e\u0437\u0434\u043a\u0430: \u043d\u044b\u043d\u0435\u0448\u043d\u0438\u0435 \u0437\u0430\u0434\u0430\u0447\u0438 \u0441\u0442\u0430\u043b\u0438 \u0438\u043d\u044b\u043c\u0438. \u0414\u043b\u044f \u043c\u043d\u043e\u0433\u0438\u0445 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439 \u043e\u043d\u0438 \u043d\u0430\u0445\u043e\u0434\u044f\u0442\u0441\u044f \u0432 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 \u0442\u043e\u0433\u043e, \u0447\u0442\u043e \u0442\u0435\u043f\u0435\u0440\u044c \u043d\u0430\u0437\u044b\u0432\u0430\u0435\u0442\u0441\u044f \u0446\u0438\u0444\u0440\u043e\u0432\u043e\u0439 \u0442\u0440\u0430\u043d\u0441\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0435\u0439, \u0432\u044b\u0441\u043e\u043a\u043e\u0441\u043a\u0440\u043e\u0441\u0442\u043d\u044b\u043c\u0438 \u0418\u0422, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435\u043c \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0430\u043c\u0438. \u0412 \u0441\u0442\u0430\u0440\u044b\u0445 \u043a\u043d\u0438\u0436\u043a\u0430\u0445 ITIL \u043f\u0440\u043e \u044d\u0442\u043e \u043d\u0438\u0447\u0435\u0433\u043e \u043d\u0435 \u0441\u043a\u0430\u0437\u0430\u043d\u043e, \u0440\u0430\u0437\u0443\u043c\u0435\u0435\u0442\u0441\u044f. \u0421\u043a\u0430\u0437\u0430\u043d\u043e \u043b\u0438 \u0432 \u043d\u043e\u0432\u044b\u0445? \u0425\u043e\u0440\u043e\u0448\u0438\u0439 \u0432\u043e\u043f\u0440\u043e\u0441.<\/p>\n\n\n\n<p>\u0421 \u043e\u0434\u043d\u043e\u0439 \u0441\u0442\u043e\u0440\u043e\u043d\u044b, \u0430\u0432\u0442\u043e\u0440\u044b \u043f\u0435\u0440\u0432\u043e\u0439 \u043a\u043d\u0438\u0436\u043a\u0438 \u0447\u0435\u0442\u0432\u0451\u0440\u0442\u043e\u0439 \u0432\u0435\u0440\u0441\u0438\u0438 ITIL \u0441\u0442\u0430\u0440\u0430\u043b\u0438\u0441\u044c, \u0438 \u044d\u0442\u043e \u043e\u0447\u0435\u043d\u044c \u0437\u0430\u043c\u0435\u0442\u043d\u043e. \u0421\u043b\u043e\u0432\u043e &#171;<em>product<\/em>&#187; \u0438 \u043e\u0434\u043d\u043e\u043a\u043e\u0440\u0435\u043d\u043d\u044b\u0435 \u0432\u0441\u0442\u0440\u0435\u0447\u0430\u044e\u0442\u0441\u044f \u043d\u0435 \u043c\u0435\u043d\u0435\u0435, \u0447\u0435\u043c 300 \u0440\u0430\u0437. \u0421\u043b\u043e\u0432\u043e &#171;<em>agile<\/em>&#187; &#8212; \u043d\u0435 \u043c\u0435\u043d\u0435\u0435 90. \u0410 \u0435\u0449\u0451 \u0432 \u0442\u0435\u043a\u0441\u0442\u0435 \u0435\u0441\u0442\u044c &#171;<em>team<\/em>&#171;, &#171;<em>devops<\/em>&#187; \u0438 &#171;<em>lean<\/em>&#171;. \u0421 \u0434\u0440\u0443\u0433\u043e\u0439 \u0441\u0442\u043e\u0440\u043e\u043d\u044b, \u0441\u043b\u043e\u0432\u0430 \u0435\u0441\u0442\u044c, \u0430 \u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043e\u0441\u0442\u0430\u0451\u0442\u0441\u044f (\u043f\u043e \u043a\u0440\u0430\u0439\u043d\u0435\u0439 \u043c\u0435\u0440\u0435 \u0434\u043b\u044f \u043c\u0435\u043d\u044f) \u043d\u0435 \u0441\u043e\u0432\u0441\u0435\u043c \u043f\u043e\u043d\u044f\u0442\u043d\u044b\u043c. \u042d\u0442\u043e\u0442 \u043a\u0430\u0437\u0443\u0441 \u044f \u0440\u0430\u0441\u0441\u043c\u043e\u0442\u0440\u044e \u0431\u043e\u043b\u0435\u0435 \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u043e \u0432 \u0432\u044b\u0441\u0442\u0443\u043f\u043b\u0435\u043d\u0438\u0438 \u043d\u0430 &#171;<a href=\"https:\/\/itil4.cleverics.ru\/\">ITIL 4 Russia Launch<\/a>&#187; 12 \u043c\u0430\u0440\u0442\u0430. \u0422\u043e \u0435\u0441\u0442\u044c \u043a\u0430\u043a \u0431\u044b \u043f\u043e\u043f\u044b\u0442\u043a\u0430 \u0435\u0441\u0442\u044c, \u043d\u043e \u043f\u043e\u043f\u044b\u0442\u043a\u0430 \u0442\u0430\u043a \u0441\u0435\u0431\u0435. \u041e\u0434\u043d\u0430\u043a\u043e \u043d\u0435 \u0432\u0441\u0451 \u0442\u0430\u043a \u043e\u0434\u043d\u043e\u0437\u043d\u0430\u0447\u043d\u043e.<\/p>\n\n\n\n<p>\u0412\u0438\u0434\u0438\u0442\u0435 \u043b\u0438, \u043f\u0435\u0440\u0432\u0430\u044f \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u044f \u043d\u043e\u0432\u043e\u0439 \u0432\u0435\u0440\u0441\u0438\u0438 ITIL &#8212; \u044d\u0442\u043e \u043a\u043d\u0438\u0436\u043a\u0430 &#171;ITIL Foundation&#187;, \u043e\u0441\u043d\u043e\u0432\u044b. \u0412 \u043d\u0435\u0439 \u0438 \u043d\u0435 \u043f\u0440\u0435\u0434\u043f\u043e\u043b\u0430\u0433\u0430\u0435\u0442\u0441\u044f \u0434\u0430\u0432\u0430\u0442\u044c \u0447\u0451\u0442\u043a\u0438\u0445 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u0439, \u044d\u0442\u043e \u043d\u0435 \u043c\u0435\u0442\u043e\u0434\u0438\u0447\u043a\u0430 \u043f\u043e \u0432\u0441\u0435\u043c \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c. \u041e\u0431\u044a\u0451\u043c \u043a\u043d\u0438\u0433\u0438 \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d, \u0438 \u0430\u0432\u0442\u043e\u0440\u044b \u0441\u043e\u043e\u0431\u0449\u0438\u043b\u0438 \u043d\u0430\u043c \u0441\u0430\u043c\u044b\u0435 \u0433\u043b\u0430\u0432\u043d\u044b\u0435 \u043a\u043e\u043d\u0446\u0435\u043f\u0446\u0438\u0438, \u0438\u0434\u0435\u0438 \u0438 \u043f\u043e\u043d\u044f\u0442\u0438\u044f. \u0412\u0441\u0451 \u043e\u0441\u0442\u0430\u043b\u044c\u043d\u043e\u0435 \u0431\u0443\u0434\u0435\u0442 \u043d\u0430\u043f\u0438\u0441\u0430\u043d\u043e \u0432 \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0438\u0445 \u043a\u043d\u0438\u0436\u043a\u0430\u0445, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043e\u0436\u0438\u0434\u0430\u044e\u0442\u0441\u044f \u043a \u043a\u043e\u043d\u0446\u0443 2019 \u0433\u043e\u0434\u0430. \u0418 \u0442\u0443\u0442 \u044f \u0437\u0430\u0434\u0443\u043c\u0430\u043b\u0441\u044f.<\/p>\n\n\n\n<p>\u042f \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u043b \u0441\u0435\u0431\u044f \u0432 \u0442\u043e\u0439 \u0436\u0435 \u0440\u043e\u043b\u0438, \u0432 \u043a\u043e\u0442\u043e\u0440\u043e\u0439 \u044f \u0431\u044b\u043b \u0434\u0432\u0430\u0434\u0446\u0430\u0442\u044c \u043b\u0435\u0442 \u043d\u0430\u0437\u0430\u0434. \u041f\u0440\u0435\u0434\u043f\u043e\u043b\u043e\u0436\u0438\u043c, \u0443 \u043c\u0435\u043d\u044f \u0435\u0441\u0442\u044c \u0437\u0430\u0434\u0430\u0447\u0430 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0418\u0422-\u0434\u0435\u043f\u0430\u0440\u0442\u0430\u043c\u0435\u043d\u0442\u0430 \u0441\u0440\u0435\u0434\u043d\u0435\u0439 \u0438\u043b\u0438 \u043a\u0440\u0443\u043f\u043d\u043e\u0439 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438. \u041f\u0440\u0435\u0434\u043f\u043e\u043b\u043e\u0436\u0438\u043c, \u0447\u0442\u043e \u0431\u0438\u0437\u043d\u0435\u0441 \u0445\u043e\u0447\u0435\u0442 \u0442\u043e\u0433\u043e, \u0441 \u0447\u0435\u043c \u0441\u0435\u0439\u0447\u0430\u0441 \u043d\u043e\u0441\u044f\u0442\u0441\u044f \u0432\u0441\u0435: \u0446\u0438\u0444\u0440\u043e\u0432\u0438\u0437\u0430\u0446\u0438\u0438, \u043e\u043c\u043d\u0438\u043a\u0430\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u0438, \u043d\u043e\u0432\u043e\u0433\u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u043e\u0433\u043e \u043e\u043f\u044b\u0442\u0430 (<em>\u043a\u0430\u043a \u0436\u0435 \u043d\u0443\u0436\u043d\u043e \u043d\u0435\u043d\u0430\u0432\u0438\u0434\u0435\u0442\u044c \u0440\u0443\u0441\u0441\u043a\u0438\u0439 \u044f\u0437\u044b\u043a, \u0447\u0442\u043e\u0431\u044b \u0442\u0430\u043a \u0440\u0430\u0437\u0433\u043e\u0432\u0430\u0440\u0438\u0432\u0430\u0442\u044c?<\/em>), \u043d\u043e\u0432\u044b\u0445 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0435\u0439 \u0438, \u0441\u0430\u043c\u043e\u0435 \u0433\u043b\u0430\u0432\u043d\u043e\u0435, \u043f\u0440\u0438\u043d\u0446\u0438\u043f\u0438\u0430\u043b\u044c\u043d\u043e \u0434\u0440\u0443\u0433\u043e\u0439 \u0441\u043a\u043e\u0440\u043e\u0441\u0442\u0438 \u043e\u0442 \u0418\u0422. \u0422\u043e \u0435\u0441\u0442\u044c \u043d\u0435 \u043f\u0440\u043e\u0435\u043a\u0442 \u0437\u0430 \u0433\u043e\u0434 (\u0432\u043c\u0435\u0441\u0442\u043e \u0442\u0440\u0451\u0445), \u0438 \u043d\u0435 \u0440\u0435\u043b\u0438\u0437 \u043a\u0430\u0436\u0434\u044b\u0439 \u043c\u0435\u0441\u044f\u0446 (\u0432\u043c\u0435\u0441\u0442\u043e \u0440\u0430\u0437 \u0432 \u043a\u0432\u0430\u0440\u0442\u0430\u043b), \u0430 \u0447\u0442\u043e\u0431\u044b \u0432 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u044c\u043d\u0438\u043a \u0438\u0434\u0435\u044f, \u0430 \u0432 \u043f\u044f\u0442\u043d\u0438\u0446\u0443 \u043e\u043d\u0430 \u0443\u0436\u0435 \u0432 \u0441\u0440\u0435\u0434\u0435 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438 \u0438 \u043c\u044b \u0434\u0440\u0443\u0436\u043d\u043e \u043d\u0430\u0431\u043b\u044e\u0434\u0430\u0435\u043c \u0438 \u0438\u0437\u043c\u0435\u0440\u044f\u0435\u043c \u044d\u0444\u0444\u0435\u043a\u0442 (\u0438\u043b\u0438 \u0435\u0433\u043e \u043e\u0442\u0441\u0443\u0442\u0441\u0442\u0432\u0438\u0435). \u0422\u0430\u043a \u0432\u043e\u0442, \u0441 \u0442\u0430\u043a\u0438\u043c\u0438 \u043f\u0440\u0435\u0434\u043f\u043e\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u043c\u0438, \u043d\u0430 \u043a\u0430\u043a\u0438\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b \u044f \u0431\u044b \u0438\u0441\u043a\u0430\u043b \u043e\u0442\u0432\u0435\u0442\u044b \u0432 ITIL?<\/p>\n\n\n\n<p>\u041f\u043e\u043d\u044f\u0442\u043d\u043e, \u0447\u0442\u043e \u043e\u0447\u0435\u043d\u044c \u043d\u0443\u0436\u043d\u043e \u0440\u0430\u0437\u043e\u0431\u0440\u0430\u0442\u044c\u0441\u044f \u0441 \u043d\u0430\u0448\u0435\u0439 \u043b\u044e\u0431\u0438\u043c\u043e\u0439 \u043c\u0430\u0442\u0440\u0438\u0446\u0435\u0439. \u041a\u0430\u043a \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u044b \u0438 \u0441\u0433\u0440\u0443\u043f\u043f\u0438\u0440\u043e\u0432\u0430\u043d\u044b \u0440\u0435\u0441\u0443\u0440\u0441\u044b, \u0432 \u043f\u0435\u0440\u0432\u0443\u044e \u043e\u0447\u0435\u0440\u0435\u0434\u044c \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b? \u0412 \u043a\u0430\u043a\u0438\u0435 \u043e\u043d\u0438 \u0432\u044b\u0441\u0442\u0440\u043e\u0435\u043d\u044b \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u044b? \u0418\u0435\u0440\u0430\u0440\u0445\u0438\u044f \u043d\u0435 \u0438\u0441\u0447\u0435\u0437\u043d\u0435\u0442, \u043d\u043e \u043f\u0440\u0435\u043e\u0431\u0440\u0430\u0437\u0438\u0442\u0441\u044f &#8212; \u0432\u043e \u0447\u0442\u043e?<\/p>\n\n\n\n<p>\u0414\u0430\u043b\u0435\u0435, \u043d\u0443\u0436\u043d\u043e \u0440\u0430\u0437\u043e\u0431\u0440\u0430\u0442\u044c\u0441\u044f \u0441 \u0430\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u0430\u043c\u0438. \u0418 \u0441 \u0431\u0438\u0437\u043d\u0435\u0441-\u0430\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u043e\u0439, \u0438 \u0441 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0439, \u0438 \u0441 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u0447\u0435\u0441\u043a\u043e\u0439. \u0410\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u044b \u0434\u043e\u043b\u0436\u043d\u044b \u043f\u043e\u043c\u043e\u0433\u0430\u0442\u044c \u0434\u0432\u0438\u0433\u0430\u0442\u044c\u0441\u044f \u0431\u044b\u0441\u0442\u0440\u043e, \u0430 \u043d\u0435 \u043c\u0435\u0448\u0430\u0442\u044c. \u041a\u0430\u043a?<\/p>\n\n\n\n<p>\u0420\u0430\u0437\u0443\u043c\u0435\u0435\u0442\u0441\u044f, \u0441\u043b\u0435\u0434\u0443\u0435\u0442 \u043f\u043e\u0434\u0443\u043c\u0430\u0442\u044c \u043f\u0440\u043e \u0438\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u0435 \u0438 \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u0438, \u0438 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u043e\u0432. \u041a\u0430\u043a\u0438\u0435 \u043c\u0435\u0442\u0440\u0438\u043a\u0438 \u043c\u043d\u0435 \u043f\u0440\u0438\u0433\u043e\u0434\u044f\u0442\u0441\u044f? \u0414\u043b\u044f \u0447\u0435\u0433\u043e? \u041a\u0430\u043a\u0438\u0435 \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u044f \u0441\u043c\u043e\u0433\u0443 \u043f\u0440\u0438\u043d\u0438\u043c\u0430\u0442\u044c?<\/p>\n\n\n\n<p>\u0415\u0449\u0451 \u043e\u0434\u0438\u043d \u0431\u043e\u043b\u044c\u0448\u043e\u0439 \u043f\u043b\u0430\u0441\u0442: \u043a\u0430\u043a \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432\u044b\u0439 \u043f\u043e\u0434\u0445\u043e\u0434 \u0441\u043e\u0432\u043c\u0435\u0449\u0430\u0435\u0442\u0441\u044f (\u0438\u043b\u0438 \u0437\u0430\u043c\u0435\u0449\u0430\u0435\u0442?) \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u0439? \u0418\u043b\u0438 \u043f\u0440\u043e\u0435\u043a\u0442\u043d\u044b\u0439? \u0418 \u043d\u0430 \u0432\u0441\u0435\u0445 \u043b\u0438 \u0443\u0440\u043e\u0432\u043d\u044f\u0445 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u043f\u043e\u0442\u043e\u043a \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u0446\u0435\u043d\u043d\u043e\u0441\u0442\u0438?<\/p>\n\n\n\n<p>\u0412\u0441\u043f\u043e\u043c\u0438\u043d\u0430\u044f \u043f\u0440\u043e \u0448\u0438\u0440\u043e\u043a\u0443\u044e \u0444\u0443\u043d\u043a\u0446\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u0441\u0442\u044c, \u0434\u0435\u0441\u044f\u0442\u043a\u0438 \u0438 \u0441\u043e\u0442\u043d\u0438 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0438\u0440\u0443\u0435\u043c\u044b\u0445 \u0441\u0438\u0441\u0442\u0435\u043c, \u0442\u044b\u0441\u044f\u0447\u0438 \u043e\u0434\u043d\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e \u043f\u0440\u043e\u0432\u043e\u0434\u0438\u043c\u044b\u0445 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u0439, \u0434\u0435\u0441\u044f\u0442\u043a\u0438 \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0445 \u0437\u0430\u043a\u0430\u0437\u0447\u0438\u043a\u043e\u0432, \u043d\u0435\u043e\u0434\u043d\u043e\u0440\u043e\u0434\u043d\u0443\u044e \u0438 \u0432 \u0431\u043e\u043b\u044c\u0448\u043e\u0439 \u0441\u0442\u0435\u043f\u0435\u043d\u0438 \u0443\u0441\u0442\u0430\u0440\u0435\u0432\u0448\u0443\u044e \u0418\u0422-\u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0443 &#8212; \u0432\u0441\u043f\u043e\u043c\u0438\u043d\u0430\u044f \u0432\u0441\u0451 \u044d\u0442\u043e \u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u0441\u044f \u043f\u043e\u043d\u044f\u0442\u043d\u043e, \u0447\u0442\u043e \u0431\u0430\u043d\u0430\u043b\u044c\u043d\u044b\u0435 \u0441\u043e\u0432\u0435\u0442\u044b \u0434\u043b\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0438\u0437 \u0434\u0435\u0441\u044f\u0442\u043a\u0430 Scrum-\u043a\u043e\u043c\u0430\u043d\u0434 \u043d\u0438\u043a\u0430\u043a \u043d\u0435 \u043f\u043e\u043c\u043e\u0433\u0443\u0442. \u042d\u0442\u043e \u043a\u0440\u043e\u0432\u0430\u0432\u044b\u0439 Enterprise, \u0442\u0443\u0442 \u0432\u0441\u0451 \u0432\u0435\u0441\u0435\u043b\u0435\u0435.<\/p>\n\n\n\n<p>\u0422\u0435\u043f\u0435\u0440\u044c \u043a \u0441\u0443\u0442\u0438 \u043c\u043e\u0435\u0439 \u0437\u0430\u043c\u0435\u0442\u043a\u0438. \u0414\u0435\u043b\u043e \u0432\u043e\u0442 \u0432 \u0447\u0451\u043c: \u043a\u043d\u0438\u0433\u0430 &#171;High Velocity IT&#187;, \u0437\u0430\u043f\u043b\u0430\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u0430\u044f \u0432 ITIL 4, \u043f\u043e\u043a\u0430 \u043d\u0435 \u043d\u0430\u043f\u0438\u0441\u0430\u043d\u0430. \u041c\u043e\u0436\u0435\u043c \u043c\u044b \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442\u044c \u0441\u0435\u0431\u0435 \u043f\u043e\u043c\u0435\u0447\u0442\u0430\u0442\u044c? \u041c\u043e\u0436\u0435\u043c. \u0411\u043e\u043b\u044c\u0448\u0435 \u0442\u043e\u0433\u043e, \u043c\u044b \u043c\u043e\u0436\u0435\u043c \u0434\u0430\u0436\u0435 \u043d\u0430\u0431\u0440\u043e\u0441\u0430\u0442\u044c \u0422\u0417, \u0437\u0430\u0434\u0430\u043d\u0438\u0435 \u0434\u043b\u044f \u0430\u0432\u0442\u043e\u0440\u043e\u0432 \u044d\u0442\u043e\u0439 \u043a\u043d\u0438\u0433\u0438. \u041f\u0443\u0441\u0442\u044c \u043e\u043d\u0438 \u0442\u043e\u0447\u043d\u043e \u0437\u043d\u0430\u044e\u0442, \u0447\u0442\u043e \u043e\u0442 \u043d\u0438\u0445 \u0442\u0440\u0435\u0431\u0443\u0435\u0442\u0441\u044f. \u041f\u0443\u0441\u0442\u044c \u043d\u0430\u043f\u0438\u0448\u0443\u0442 \u0442\u043e, \u0447\u0442\u043e \u0431\u0443\u0434\u0435\u0442 \u043f\u043e\u043c\u043e\u0433\u0430\u0442\u044c. \u041f\u0443\u0441\u0442\u044c \u0437\u0430\u0442\u0440\u043e\u043d\u0443\u0442 \u0441\u043b\u043e\u0436\u043d\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b \u0438 \u043f\u043e\u0434\u043d\u0438\u043c\u0443\u0442 \u043d\u0435\u043f\u0440\u043e\u0441\u0442\u044b\u0435 \u0442\u0435\u043c\u044b. \u041f\u0443\u0441\u0442\u044c \u043d\u043e\u0432\u044b\u0439 ITIL \u0431\u0443\u0434\u0435\u0442 \u0442\u0430\u043a\u0438\u043c \u0436\u0435 \u043f\u043e\u043b\u0435\u0437\u043d\u044b\u043c, \u043a\u0430\u043a \u0438 \u043f\u0440\u0435\u0434\u044b\u0434\u0443\u0449\u0438\u0439.<\/p>\n\n\n\n<p>\u041d\u0430\u0431\u0440\u043e\u0441\u0430\u0435\u043c \u0437\u0430\u0434\u0430\u043d\u0438\u0435 \u0430\u0432\u0442\u043e\u0440\u0430\u043c? \u0427\u0442\u043e \u0431\u044b \u0432\u044b \u0445\u043e\u0442\u0435\u043b\u0438 \u043f\u0440\u043e\u0447\u0435\u0441\u0442\u044c \u0432 \u043a\u043d\u0438\u0433\u0435 \u0441 \u043d\u0430\u0437\u0432\u0430\u043d\u0438\u0435\u043c &#171;ITIL 4: High Velocity IT&#187;? \u0414\u0430\u0439\u0442\u0435 \u0441\u043f\u0438\u0441\u043e\u043a \u0432\u043e\u043f\u0440\u043e\u0441\u043e\u0432, \u043d\u0430 \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e \u043d\u0443\u0436\u043d\u043e \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043e\u0442\u0432\u0435\u0442\u044b. \u041c\u043e\u0436\u0435\u0442\u0435 \u0432 \u043a\u043e\u043c\u043c\u0435\u043d\u0442\u0430\u0440\u0438\u044f\u0445 \u043d\u0438\u0436\u0435, \u043c\u043e\u0436\u0435\u0442\u0435 \u043d\u0430 \u043c\u043e\u0439 \u044d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u044b\u0439 \u0430\u0434\u0440\u0435\u0441, \u0430 \u043c\u043e\u0436\u0435\u0442\u0435 \u043f\u0440\u043e\u0441\u0442\u043e \u043d\u0430 info@realitsm.ru.<\/p>\n\n\n\n<p>\u0410 \u044f \u043f\u0435\u0440\u0435\u0434\u0430\u043c \u043a\u043e\u043b\u043b\u0435\u043a\u0442\u0438\u0432\u0443 \u0430\u0432\u0442\u043e\u0440\u043e\u0432. \u041f\u0443\u0441\u0442\u044c \u0434\u0443\u043c\u0430\u044e\u0442.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0412 \u0441\u0430\u043c\u043e\u043c \u043d\u0430\u0447\u0430\u043b\u0435 2000-\u0445 \u043c\u043d\u0435, \u043a\u0430\u043a \u0438 \u043c\u043d\u043e\u0433\u0438\u043c \u0434\u0440\u0443\u0433\u0438\u043c \u0440\u0435\u0431\u044f\u0442\u0430\u043c, \u0431\u044b\u043b\u043e \u043e\u0447\u0435\u043d\u044c \u0432\u0430\u0436\u043d\u043e \u0443\u0437\u043d\u0430\u0442\u044c: \u043a\u0430\u043a \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u0441\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u044b\u0439 (\u043d\u0430 \u0442\u043e\u0442 \u043c\u043e\u043c\u0435\u043d\u0442) \u0418\u0422-\u0434\u0435\u043f\u0430\u0440\u0442\u0430\u043c\u0435\u043d\u0442 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0441\u0440\u0435\u0434\u043d\u0435\u0433\u043e \u0440\u0430\u0437\u043c\u0435\u0440\u0430. \u0421\u043a\u0430\u0436\u0435\u043c, \u043d\u0430 50-200 &#171;\u0430\u0439\u0442\u0438\u0448\u043d\u0438\u043a\u043e\u0432&#187;. \u0422\u043e \u0431\u044b\u043b \u043d\u0435 \u043f\u0440\u0430\u0437\u0434\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u0440\u0435\u0441, \u0430 \u0432\u043f\u043e\u043b\u043d\u0435 \u0440\u0435\u0430\u043b\u044c\u043d\u0430\u044f \u0437\u0430\u0434\u0430\u0447\u0430 &#8212; \u0441\u0442\u043e\u043b\u043a\u043d\u0443\u0432\u0448\u0438\u0441\u044c \u0441 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0447\u0435\u0441\u043a\u0438\u043c \u0430\u0441\u043f\u0435\u043a\u0442\u043e\u043c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0442\u0440\u0443\u0434\u0430 \u0441\u0442\u0430\u043b\u043e \u043f\u043e\u043d\u044f\u0442\u043d\u043e \u0441\u043b\u0435\u0434\u0443\u044e\u0449\u0435\u0435: \u0420\u0430\u0431\u043e\u0442\u0430 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0430 \u043c\u043e\u0436\u0435\u0442 \u0438 \u0434\u043e\u043b\u0436\u043d\u0430 \u0431\u044b\u0442\u044c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u0430 (\u0432 \u043f\u0440\u043e\u0442\u0438\u0432\u043e\u0432\u0435\u0441 \u043f\u0440\u043e\u0441\u0442\u043e\u043c\u0443 \u0443\u0441\u0442\u0440\u043e\u0439\u0441\u0442\u0432\u0443 \u043c\u0438\u0440\u0430 &#171;\u0432\u0441\u0435 \u043b\u044e\u0434\u0438 \u0438\u0437\u043d\u0430\u0447\u0430\u043b\u044c\u043d\u043e \u0445\u043e\u0440\u043e\u0448\u0438\u0435, \u0438 \u043e\u043d\u0438 \u043f\u0440\u043e\u0441\u0442\u043e \u0445\u043e\u0434\u044f\u0442 \u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0443, \u0438 \u0442\u0430\u043c \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u0438\u0437\u043e \u0432\u0441\u0435\u0445 \u0441\u0438\u043b&#171;). \u0420\u0430\u0431\u043e\u0442\u0430 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u0430 \u0441\u0438\u043b\u044c\u043d\u043e \u043f\u043e-\u0440\u0430\u0437\u043d\u043e\u043c\u0443. \u0421\u043f\u043e\u0441\u043e\u0431 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0440\u0430\u0431\u043e\u0442\u044b \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u043c \u043e\u0431\u0440\u0430\u0437\u043e\u043c \u0432\u043b\u0438\u044f\u0435\u0442 \u043d\u0430 \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u043c\u044b\u0435 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u044b. \u041c\u043d\u0435 \u0438 \u043c\u043e\u0438\u043c \u043a\u043e\u043b\u043b\u0435\u0433\u0430\u043c \u0432 \u0442\u043e \u0432\u0440\u0435\u043c\u044f \u043e\u0447\u0435\u043d\u044c \u0441\u0438\u043b\u044c\u043d\u043e&#8230;<\/p>\n","protected":false},"author":3,"featured_media":28573,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[307,313,121,4,317,314],"tags":[],"class_list":["post-28572","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scrum-agile","category-devops","category-it-governance","category-itil","category-lean","category-togaf-it4it"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ITIL \u0438 \u043d\u043e\u0432\u044b\u0435 \u043c\u043e\u0434\u043d\u044b\u0435 \u0448\u0442\u0443\u043a\u0438 &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u0412 \u0441\u0430\u043c\u043e\u043c \u043d\u0430\u0447\u0430\u043b\u0435 2000-\u0445 \u043c\u043d\u0435, \u043a\u0430\u043a \u0438 \u043c\u043d\u043e\u0433\u0438\u043c \u0434\u0440\u0443\u0433\u0438\u043c \u0440\u0435\u0431\u044f\u0442\u0430\u043c, \u0431\u044b\u043b\u043e \u043e\u0447\u0435\u043d\u044c \u0432\u0430\u0436\u043d\u043e \u0443\u0437\u043d\u0430\u0442\u044c: \u043a\u0430\u043a \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u0441\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u044b\u0439 (\u043d\u0430 \u0442\u043e\u0442 \u043c\u043e\u043c\u0435\u043d\u0442) \u0418\u0422-\u0434\u0435\u043f\u0430\u0440\u0442\u0430\u043c\u0435\u043d\u0442 \u043a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u043e\u0439\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleverics.ru\/digital\/2019\/02\/itil-and-new-stuff\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITIL \u0438 \u043d\u043e\u0432\u044b\u0435 \u043c\u043e\u0434\u043d\u044b\u0435 \u0448\u0442\u0443\u043a\u0438 &#8211; Digital Enterprise\" \/>\n<meta property=\"og:description\" content=\"\u0412 \u0441\u0430\u043c\u043e\u043c \u043d\u0430\u0447\u0430\u043b\u0435 2000-\u0445 \u043c\u043d\u0435, \u043a\u0430\u043a \u0438 \u043c\u043d\u043e\u0433\u0438\u043c \u0434\u0440\u0443\u0433\u0438\u043c \u0440\u0435\u0431\u044f\u0442\u0430\u043c, \u0431\u044b\u043b\u043e \u043e\u0447\u0435\u043d\u044c \u0432\u0430\u0436\u043d\u043e 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content=\"210\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"\u041e\u043b\u0435\u0433 \u0421\u043a\u0440\u044b\u043d\u043d\u0438\u043a\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@realitsm_portal\" \/>\n<meta name=\"twitter:site\" content=\"@realitsm_portal\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2019\\\/02\\\/itil-and-new-stuff\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2019\\\/02\\\/itil-and-new-stuff\\\/\"},\"author\":{\"name\":\"\u041e\u043b\u0435\u0433 \u0421\u043a\u0440\u044b\u043d\u043d\u0438\u043a\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#\\\/schema\\\/person\\\/7032a7385c6eac64b64ce5796d48c66f\"},\"headline\":\"ITIL \u0438 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