{"id":36069,"date":"2021-10-01T19:35:08","date_gmt":"2021-10-01T16:35:08","guid":{"rendered":"https:\/\/cleverics.ru\/digital\/?p=36069"},"modified":"2021-10-01T19:35:08","modified_gmt":"2021-10-01T16:35:08","slug":"na-kakoj-kurs-pojti-chtoby-uznat-pro-praktiku-x","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2021\/10\/na-kakoj-kurs-pojti-chtoby-uznat-pro-praktiku-x\/","title":{"rendered":"\u041d\u0430 \u043a\u0430\u043a\u043e\u0439 \u043a\u0443\u0440\u0441 \u043f\u043e\u0439\u0442\u0438, \u0447\u0442\u043e\u0431\u044b \u0443\u0437\u043d\u0430\u0442\u044c \u043f\u0440\u043e \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0443 \u0425?"},"content":{"rendered":"\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-36093 size-medium\" src=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2021\/10\/9-4-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2021\/10\/9-4-300x200.jpg 300w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2021\/10\/9-4-768x511.jpg 768w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2021\/10\/9-4.jpg 1006w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>\u042d\u0442\u043e\u0442 \u0432\u043e\u043f\u0440\u043e\u0441 \u0432\u044b, \u043d\u0430\u0448\u0438 \u0441\u043b\u0443\u0448\u0430\u0442\u0435\u043b\u0438, \u0437\u0430\u0434\u0430\u0451\u0442\u0435 \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u043e \u0447\u0430\u0441\u0442\u043e. \u041a \u0442\u043e\u043c\u0443 \u0436\u0435 \u043f\u043e\u044f\u0432\u0438\u043b\u0438\u0441\u044c \u043d\u043e\u0432\u044b\u0435 \u043a\u0443\u0440\u0441\u044b \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 VAP. \u0422\u0430\u043a \u0447\u0442\u043e \u0431\u044b\u043b\u043e \u0431\u044b \u0443\u0434\u043e\u0431\u043d\u043e \u0438\u043c\u0435\u0442\u044c \u043f\u043e\u0434 \u0440\u0443\u043a\u043e\u0439 \u0441\u043f\u0440\u0430\u0432\u043e\u0447\u043d\u0438\u043a.<\/p>\n<p>\u041d\u0443 \u0447\u0442\u043e \u0436\u0435, \u0432\u043e\u0442 \u043e\u043d\u043e: \u0432\u0441\u0442\u0440\u0435\u0447\u0430\u0439\u0442\u0435 \u043e\u0442\u0432\u0435\u0442 \u043d\u0430 \u0432\u043e\u043f\u0440\u043e\u0441 &#171;\u043d\u0430 \u043a\u0430\u043a\u0438\u0445 \u043a\u0443\u0440\u0441\u0430\u0445 Cleverics \u043a\u0430\u043a\u0438\u0435 \u0438 \u0432 \u043a\u0430\u043a\u043e\u043c \u043e\u0431\u044a\u0451\u043c\u0435 \u0440\u0430\u0441\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u044e\u0442\u0441\u044f \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438 ITIL(r)4?&#187;.<\/p>\n<p>\u041f\u0440\u0430\u043a\u0442\u0438\u043a \u043c\u043d\u043e\u0433\u043e, \u043a\u0443\u0440\u0441\u043e\u0432 \u0442\u043e\u0436\u0435 \u043d\u0435\u043c\u0430\u043b\u043e. \u0422\u0430\u043a \u0447\u0442\u043e \u0431\u0443\u0434\u0435\u0442 \u0442\u0430\u0431\u043b\u0438\u0446\u0430. \u0425\u043e\u0442\u044f \u043c\u043d\u0435 \u043a\u0430\u0436\u0435\u0442\u0441\u044f, \u044d\u0442\u043e \u0438 \u0443\u0434\u043e\u0431\u043d\u0435\u0435.<\/p>\n<p>\u00a0<\/p>\n<table style=\"width: 97.6312%; border-style: solid; height: 1575px;\" border=\"1\" width=\"986\">\n<tbody>\n<tr style=\"height: 45px;\">\n<th style=\"font-weight: 400; background-color: #e0831f; width: 19.7355%; height: 45px;\" width=\"212\"><strong>Practice<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 27.8739%; height: 45px;\" width=\"296\"><strong>\u041f\u0440\u0430\u043a\u0442\u0438\u043a\u0430<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 5.90031%; height: 45px;\" width=\"62\"><strong>ITFO<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 4.98474%; height: 45px;\" width=\"52\"><strong>CDS<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 4.98474%; height: 45px;\" width=\"52\"><strong>DSV<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 4.88301%; height: 45px;\" width=\"52\"><strong>DPI<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 5.08647%; height: 45px;\" width=\"52\"><strong>HVIT<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 5.08647%; height: 45px;\" width=\"52\"><strong>DITS<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 7.52798%; height: 45px;\" width=\"52\"><strong>VAP-SUPPORT<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 6.9176%; height: 45px;\" width=\"52\"><strong>VAP-CHANGE<\/strong><\/th>\n<th style=\"font-weight: 400; background-color: #e0831f; width: 1.19617%; height: 45px;\" width=\"52\"><strong>VAP-SLM<\/strong><\/th>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Architecture management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0430\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u043e\u0439<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">3<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Availability management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0441\u0442\u044c\u044e<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; text-align: center; height: 45px;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">7<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 24px;\" width=\"212\">Business analysis<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 24px;\" width=\"296\">\u0411\u0438\u0437\u043d\u0435\u0441-\u0430\u043d\u0430\u043b\u0438\u0437<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 24px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 24px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 66px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 66px;\" width=\"212\">Capacity and performance management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 66px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043c\u043e\u0449\u043d\u043e\u0441\u0442\u044f\u043c\u0438 \u0438 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c\u044e<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 66px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 66px; text-align: center;\" width=\"52\">7<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 24px;\" width=\"212\">Change enablement<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 24px;\" width=\"296\">\u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u0439<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 24px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 24px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Continual improvement<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u041f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u043e\u0435 \u0441\u043e\u0432\u0435\u0440\u0448\u0435\u043d\u0441\u0442\u0432\u043e\u0432\u0430\u043d\u0438\u0435<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">2<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Deployment management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0440\u0430\u0437\u0432\u0451\u0440\u0442\u044b\u0432\u0430\u043d\u0438\u0435\u043c<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Incident management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 66px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 66px;\" width=\"212\">Information security management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 66px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u043e\u0439 \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u044c\u044e<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 66px; text-align: center;\" width=\"62\">1<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 66px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 66px;\" width=\"212\">Infrastructure and platform management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 66px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u043e\u0439 \u0438 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u043e\u0439<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 66px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">IT asset management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0418\u0422-\u0430\u043a\u0442\u0438\u0432\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Knowledge management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u043d\u0430\u043d\u0438\u044f\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Measurement and reporting<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0418\u0437\u043c\u0435\u0440\u0435\u043d\u0438\u0435 \u0438 \u043e\u0442\u0447\u0451\u0442\u043d\u043e\u0441\u0442\u044c<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">2<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Monitoring and event management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u041c\u043e\u043d\u0438\u0442\u043e\u0440\u0438\u043d\u0433 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u043e\u0431\u044b\u0442\u0438\u044f\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 66px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 66px;\" width=\"212\">Organizational change management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 66px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c\u0438 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u044f\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 66px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 66px; text-align: center;\" width=\"52\">2<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Portfolio management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u043e\u0440\u0442\u0444\u0435\u043b\u0435\u043c<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">2<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">3<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Problem management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 24px;\" width=\"212\">Project management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 24px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 24px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Relationship management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0432\u0437\u0430\u0438\u043c\u043e\u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">1<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Release management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0440\u0435\u043b\u0438\u0437\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 24px;\" width=\"212\">Risk management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 24px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0440\u0438\u0441\u043a\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 24px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 24px; text-align: center;\" width=\"52\">2<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">3<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Service catalogue management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u043c \u043a\u0430\u0442\u0430\u043b\u043e\u0433\u043e\u043c<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Service configuration management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u043c\u0438 \u043a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0430\u0446\u0438\u044f\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Service continuity management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0435\u043f\u0440\u0435\u0440\u044b\u0432\u043d\u043e\u0441\u0442\u044c\u044e \u0443\u0441\u043b\u0443\u0433<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 24px;\" width=\"212\">Service design<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 24px;\" width=\"296\">\u041f\u0440\u043e\u0435\u043a\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0443\u0441\u043b\u0443\u0433<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 24px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 24px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 24px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Service desk<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0421\u043b\u0443\u0436\u0431\u0430 \u041f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u041f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Service financial management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u043c\u0438 \u0444\u0438\u043d\u0430\u043d\u0441\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">3<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">7<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Service level management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0443\u0440\u043e\u0432\u043d\u0435\u043c \u0443\u0441\u043b\u0443\u0433<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Service request management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043d\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">2<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Service validation and testing<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u041f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0438\u0435 \u0438 \u0422\u0435\u0441\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0423\u0441\u043b\u0443\u0433<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">6<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 66px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 66px;\" width=\"212\">Software development and management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 66px;\" width=\"296\">\u0420\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u043a\u0430 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u044b\u043c \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435\u043c<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 66px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 66px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Strategy management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0435\u0439<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">2<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">5<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Supplier management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u043e\u0441\u0442\u0430\u0432\u0449\u0438\u043a\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">1<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">4<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"font-weight: 400; width: 19.7355%; height: 45px;\" width=\"212\">Workforce and talent management<\/td>\n<td style=\"font-weight: 400; width: 27.8739%; height: 45px;\" width=\"296\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u043e\u043c \u0438 \u0442\u0430\u043b\u0430\u043d\u0442\u0430\u043c\u0438<\/td>\n<td style=\"font-weight: 400; width: 5.90031%; height: 45px; text-align: center;\" width=\"62\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">1<\/td>\n<td style=\"font-weight: 400; width: 4.98474%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 4.88301%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 5.08647%; height: 45px; text-align: center;\" width=\"52\">3<\/td>\n<td style=\"font-weight: 400; width: 7.52798%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 6.9176%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<td style=\"font-weight: 400; width: 1.19617%; height: 45px; text-align: center;\" width=\"52\">\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u00a0<\/p>\n<p>\u0426\u0438\u0444\u0440\u044b \u0432 \u0442\u0430\u0431\u043b\u0438\u0446\u0435 \u043e\u0431\u043e\u0437\u043d\u0430\u0447\u0430\u044e\u0442 \u043e\u0445\u0432\u0430\u0442 \u0440\u0430\u0441\u0441\u043c\u043e\u0442\u0440\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u043e\u0439 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438 \u043d\u0430 \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u043e\u043c \u043a\u0443\u0440\u0441\u0435:<\/p>\n<table style=\"width: 97.9762%; height: 168px;\" width=\"508\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 4.40476%; vertical-align: top; height: 24px;\" width=\"212\">1<\/td>\n<td style=\"width: 92.8572%; vertical-align: top; height: 24px;\" width=\"296\">\u041d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0438 \u043e\u0431\u0449\u0438\u0435 \u0441\u0432\u0435\u0434\u0435\u043d\u0438\u044f<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 4.40476%; vertical-align: top; height: 24px;\" width=\"212\">2<\/td>\n<td style=\"width: 92.8572%; vertical-align: top; height: 24px;\" width=\"296\">\u041d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435, \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u0442\u0435\u0440\u043c\u0438\u043d\u044b \u0438 \u043a\u043e\u043d\u0446\u0435\u043f\u0446\u0438\u0438<\/td>\n<\/tr>\n<tr style=\"height: 17px;\">\n<td style=\"width: 4.40476%; vertical-align: top; height: 17px;\" width=\"212\">3<\/td>\n<td style=\"width: 92.8572%; vertical-align: top; height: 17px;\" width=\"296\">\u041d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435, \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u0442\u0435\u0440\u043c\u0438\u043d\u044b \u0438 \u043a\u043e\u043d\u0446\u0435\u043f\u0446\u0438\u0438, \u0444\u0430\u043a\u0442\u043e\u0440\u044b \u0443\u0441\u043f\u0435\u0445\u0430<\/td>\n<\/tr>\n<tr style=\"height: 10px;\">\n<td style=\"width: 4.40476%; vertical-align: top; height: 10px;\" width=\"212\">4<\/td>\n<td style=\"width: 92.8572%; vertical-align: top; height: 10px;\" width=\"296\">\u041d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435, \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0435 \u0442\u0435\u0440\u043c\u0438\u043d\u044b \u0438 \u043a\u043e\u043d\u0446\u0435\u043f\u0446\u0438\u0438, \u043e\u0445\u0432\u0430\u0442, \u0444\u0430\u043a\u0442\u043e\u0440\u044b \u0443\u0441\u043f\u0435\u0445\u0430, \u0441\u0432\u044f\u0437\u0438 \u0441 \u0434\u0440\u0443\u0433\u0438\u043c\u0438 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0430\u043c\u0438, KPI<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 4.40476%; vertical-align: top; height: 24px;\" width=\"212\">5<\/td>\n<td style=\"width: 92.8572%; vertical-align: top; height: 24px;\" width=\"296\">\u041f\u0440\u0438\u043c\u0435\u043d\u0435\u043d\u0438\u0435 \u0432 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0435 \u0442\u0435\u0445\u043d\u0438\u043a HVIT<\/td>\n<\/tr>\n<tr style=\"height: 45px;\">\n<td style=\"width: 4.40476%; vertical-align: top; height: 45px;\" width=\"212\">6<\/td>\n<td style=\"width: 92.8572%; vertical-align: top; height: 45px;\" width=\"296\">\u0420\u0430\u0441\u0448\u0438\u0440\u0435\u043d\u043d\u043e\u0435 \u0440\u0430\u0441\u0441\u043c\u043e\u0442\u0440\u0435\u043d\u0438\u0435 \u0432 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0435 \u043f\u043e\u0442\u043e\u043a\u0430 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u044f \u0446\u0435\u043d\u043d\u043e\u0441\u0442\u0438, \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u043e-\u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0435 \u0443\u043f\u0440\u0430\u0436\u043d\u0435\u043d\u0438\u044f<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 4.40476%; vertical-align: top; height: 24px;\" width=\"212\">7<\/td>\n<td style=\"width: 92.8572%; vertical-align: top; height: 24px;\" width=\"296\">\u0414\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u0432 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442\u0435 \u043a\u0443\u0440\u0441\u0430<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u00a0<\/p>\n<p>\u041f\u043e \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c \u043a\u0443\u0440\u0441\u0430\u043c \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438 \u0440\u0430\u0441\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u044b \u0432 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0438\u0438 \u0441 \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f\u043c\u0438 \u0443\u0447\u0435\u0431\u043d\u043e\u0433\u043e \u043f\u043b\u0430\u043d\u0430 \u043f\u0440\u0430\u0432\u043e\u043e\u0431\u043b\u0430\u0434\u0430\u0442\u0435\u043b\u044f (Axelos\/PeopleCert). \u0421\u043e\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0435 \u0430\u0432\u0442\u043e\u0440\u0441\u043a\u0438\u0445 \u043a\u0443\u0440\u0441\u043e\u0432 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 VAP \u0441\u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u043e \u043d\u0430 \u0431\u0430\u0437\u0435 \u043f\u043e\u043d\u0438\u043c\u0430\u043d\u0438\u044f \u0442\u0440\u0435\u043d\u0435\u0440\u043e\u0432 \u0438 \u043a\u043e\u043d\u0441\u0443\u043b\u044c\u0442\u0430\u043d\u0442\u043e\u0432 Cleverics \u043e \u0442\u043e\u043c, \u043a\u0430\u043a\u0438\u0435 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438 \u0432\u0430\u0436\u043d\u043e \u0440\u0430\u0441\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u043f\u0440\u0438\u043c\u0435\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u043e \u043a \u043a\u043e\u043d\u043a\u0440\u0435\u0442\u043d\u043e\u0439 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u0438.<\/p>\n<p>\u041f\u0440\u0438 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u0438 \u043e\u0445\u0432\u0430\u0442\u0430 \u043c\u044b \u0431\u0443\u0434\u0435\u043c \u043a\u043e\u0440\u0440\u0435\u043a\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0434\u0430\u043d\u043d\u0443\u044e \u0441\u0442\u0430\u0442\u044c\u044e. \u0422\u0430\u043a \u0447\u0442\u043e \u0441\u043c\u043e\u0442\u0440\u0438\u0442\u0435 \u0430\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u0443\u044e \u0432\u0435\u0440\u0441\u0438\u044e \u043d\u0430 \u043d\u0430\u0448\u0435\u043c \u043f\u043e\u0440\u0442\u0430\u043b\u0435.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u042d\u0442\u043e\u0442 \u0432\u043e\u043f\u0440\u043e\u0441 \u0432\u044b, \u043d\u0430\u0448\u0438 \u0441\u043b\u0443\u0448\u0430\u0442\u0435\u043b\u0438, \u0437\u0430\u0434\u0430\u0451\u0442\u0435 \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u043e \u0447\u0430\u0441\u0442\u043e. \u041a \u0442\u043e\u043c\u0443 \u0436\u0435 \u043f\u043e\u044f\u0432\u0438\u043b\u0438\u0441\u044c \u043d\u043e\u0432\u044b\u0435 \u043a\u0443\u0440\u0441\u044b \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 VAP. \u0422\u0430\u043a \u0447\u0442\u043e \u0431\u044b\u043b\u043e \u0431\u044b \u0443\u0434\u043e\u0431\u043d\u043e \u0438\u043c\u0435\u0442\u044c \u043f\u043e\u0434 \u0440\u0443\u043a\u043e\u0439 \u0441\u043f\u0440\u0430\u0432\u043e\u0447\u043d\u0438\u043a. \u041d\u0443 \u0447\u0442\u043e \u0436\u0435, \u0432\u043e\u0442 \u043e\u043d\u043e: \u0432\u0441\u0442\u0440\u0435\u0447\u0430\u0439\u0442\u0435 \u043e\u0442\u0432\u0435\u0442 \u043d\u0430 \u0432\u043e\u043f\u0440\u043e\u0441 &#171;\u043d\u0430 \u043a\u0430\u043a\u0438\u0445 \u043a\u0443\u0440\u0441\u0430\u0445 Cleverics \u043a\u0430\u043a\u0438\u0435 \u0438 \u0432 \u043a\u0430\u043a\u043e\u043c \u043e\u0431\u044a\u0451\u043c\u0435 \u0440\u0430\u0441\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u044e\u0442\u0441\u044f \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438 ITIL(r)4?&#187;. \u041f\u0440\u0430\u043a\u0442\u0438\u043a \u043c\u043d\u043e\u0433\u043e, \u043a\u0443\u0440\u0441\u043e\u0432 \u0442\u043e\u0436\u0435 \u043d\u0435\u043c\u0430\u043b\u043e. \u0422\u0430\u043a \u0447\u0442\u043e \u0431\u0443\u0434\u0435\u0442 \u0442\u0430\u0431\u043b\u0438\u0446\u0430. \u0425\u043e\u0442\u044f \u043c\u043d\u0435 \u043a\u0430\u0436\u0435\u0442\u0441\u044f, \u044d\u0442\u043e \u0438 \u0443\u0434\u043e\u0431\u043d\u0435\u0435. \u00a0 Practice \u041f\u0440\u0430\u043a\u0442\u0438\u043a\u0430 ITFO CDS DSV DPI HVIT DITS VAP-SUPPORT VAP-CHANGE VAP-SLM Architecture management \u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0430\u0440\u0445\u0438\u0442\u0435\u043a\u0442\u0443\u0440\u043e\u0439 \u00a0 \u00a0 \u00a0 \u00a0 5 3 \u00a0 \u00a0 \u00a0 Availability management \u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u043e\u0441\u0442\u044c\u044e \u00a0 \u00a0 \u00a0 \u00a0 5 \u00a0 \u00a0 \u00a0 7 Business&#8230;<\/p>\n","protected":false},"author":23,"featured_media":36093,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[131,365,4,37,119,342,19,160,77,38,295,18,130,311,302,182,138,304,39],"tags":[],"class_list":["post-36069","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cmdb-configuration-asset-management","category-itam","category-itil","category-service-desk","category-service-level-management","category-service-design","category-metrics","category-maturity-csi","category-processes","category-availability-management","category-knowledge-management","category-change-management","category-incident-management","category-service-catalogue-management","category-capacity-management","category-problem-management","category-release-management","category-risk-management","category-financial-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u041d\u0430 \u043a\u0430\u043a\u043e\u0439 \u043a\u0443\u0440\u0441 \u043f\u043e\u0439\u0442\u0438, \u0447\u0442\u043e\u0431\u044b \u0443\u0437\u043d\u0430\u0442\u044c \u043f\u0440\u043e \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0443 \u0425? &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u042d\u0442\u043e\u0442 \u0432\u043e\u043f\u0440\u043e\u0441 \u0432\u044b, \u043d\u0430\u0448\u0438 \u0441\u043b\u0443\u0448\u0430\u0442\u0435\u043b\u0438, \u0437\u0430\u0434\u0430\u0451\u0442\u0435 \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u043e \u0447\u0430\u0441\u0442\u043e. \u041a \u0442\u043e\u043c\u0443 \u0436\u0435 \u043f\u043e\u044f\u0432\u0438\u043b\u0438\u0441\u044c \u043d\u043e\u0432\u044b\u0435 \u043a\u0443\u0440\u0441\u044b \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 VAP. \u0422\u0430\u043a \u0447\u0442\u043e \u0431\u044b\u043b\u043e \u0431\u044b \u0443\u0434\u043e\u0431\u043d\u043e \u0438\u043c\u0435\u0442\u044c \u043f\u043e\u0434 \u0440\u0443\u043a\u043e\u0439 \u0441\u043f\u0440\u0430\u0432\u043e\u0447\u043d\u0438\u043a.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleverics.ru\/digital\/2021\/10\/na-kakoj-kurs-pojti-chtoby-uznat-pro-praktiku-x\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u041d\u0430 \u043a\u0430\u043a\u043e\u0439 \u043a\u0443\u0440\u0441 \u043f\u043e\u0439\u0442\u0438, \u0447\u0442\u043e\u0431\u044b \u0443\u0437\u043d\u0430\u0442\u044c \u043f\u0440\u043e \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0443 \u0425? &#8211; Digital Enterprise\" \/>\n<meta property=\"og:description\" content=\"\u042d\u0442\u043e\u0442 \u0432\u043e\u043f\u0440\u043e\u0441 \u0432\u044b, \u043d\u0430\u0448\u0438 \u0441\u043b\u0443\u0448\u0430\u0442\u0435\u043b\u0438, \u0437\u0430\u0434\u0430\u0451\u0442\u0435 \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u043e \u0447\u0430\u0441\u0442\u043e. \u041a \u0442\u043e\u043c\u0443 \u0436\u0435 \u043f\u043e\u044f\u0432\u0438\u043b\u0438\u0441\u044c \u043d\u043e\u0432\u044b\u0435 \u043a\u0443\u0440\u0441\u044b \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 VAP. \u0422\u0430\u043a \u0447\u0442\u043e \u0431\u044b\u043b\u043e \u0431\u044b \u0443\u0434\u043e\u0431\u043d\u043e \u0438\u043c\u0435\u0442\u044c \u043f\u043e\u0434 \u0440\u0443\u043a\u043e\u0439 \u0441\u043f\u0440\u0430\u0432\u043e\u0447\u043d\u0438\u043a.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cleverics.ru\/digital\/2021\/10\/na-kakoj-kurs-pojti-chtoby-uznat-pro-praktiku-x\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Enterprise\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-01T16:35:08+00:00\" \/>\n<meta property=\"og:image\" 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