{"id":40271,"date":"2024-06-26T14:24:04","date_gmt":"2024-06-26T11:24:04","guid":{"rendered":"https:\/\/cleverics.ru\/digital\/?p=40271"},"modified":"2024-06-26T14:24:04","modified_gmt":"2024-06-26T11:24:04","slug":"upravlenie-zaprosami-na-obsluzhivanie-i-upravlenie-dostupom","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2024\/06\/upravlenie-zaprosami-na-obsluzhivanie-i-upravlenie-dostupom\/","title":{"rendered":"\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043d\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c"},"content":{"rendered":"\n<p><a href=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2024\/06\/\u0417\u0414.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-40275\" src=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2024\/06\/\u0417\u0414-300x200.png\" alt=\"\" width=\"776\" height=\"517\" srcset=\"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2024\/06\/\u0417\u0414-300x200.png 300w, https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2024\/06\/\u0417\u0414.png 624w\" sizes=\"auto, (max-width: 776px) 100vw, 776px\" \/><\/a><\/p>\n<h3><strong>\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043d\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c. <\/strong><\/h3>\n<p>\u0412 \u0441\u0432\u043e\u0435\u0439 ITSM \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0435 \u043c\u044b \u0447\u0430\u0441\u0442\u043e \u0441\u0442\u0430\u043b\u043a\u0438\u0432\u0430\u0435\u043c\u0441\u044f \u0441 \u043c\u043d\u0435\u043d\u0438\u0435\u043c \u043e \u0442\u043e\u043c, \u0447\u0442\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c \u043e\u0447\u0435\u043d\u044c \u043f\u043e\u0445\u043e\u0436\u0438. \u0422\u0430\u043a \u043b\u0438 \u044d\u0442\u043e? \u0412 \u044d\u0442\u043e\u043c \u043d\u0430\u043c \u043f\u043e\u043c\u043e\u0436\u0435\u0442 \u0440\u0430\u0437\u043e\u0431\u0440\u0430\u0442\u044c\u0441\u044f \u0432\u0435\u0431\u0438\u043d\u0430\u0440 <strong>\u201c\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c: \u0447\u0442\u043e \u043e\u0431\u0449\u0435\u0433\u043e \u0438 \u0432 \u0447\u0435\u043c \u0440\u0430\u0437\u043d\u0438\u0446\u0430?\u201d<\/strong> \u043d\u0430 \u043d\u0430\u0448\u0435\u043c <strong><a href=\"https:\/\/www.youtube.com\/watch?v=JBt14rJslrI&amp;t=3s\" data-wplink-edit=\"true\">Youtube<\/a><\/strong> \u0438 <strong><a href=\"https:\/\/rutube.ru\/video\/8d3e0fcac88a4d7308734a73aa938735\/?ysclid=lxll1rsujq848744743\">Rutube<\/a><\/strong> \u043a\u0430\u043d\u0430\u043b\u0435.<\/p>\n<p>\u0421\u043e\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0435 \u0432\u0435\u0431\u0438\u043d\u0430\u0440\u0430:<\/p>\n<ol>\n<li>\u0412 \u0447\u0435\u043c \u0441\u0445\u043e\u0434\u0441\u0442\u0432\u0430 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432<\/li>\n<li>\u0421\u043f\u0435\u0446\u0438\u0444\u0438\u043a\u0430 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0438 \u0433\u0440\u0430\u043d\u0438\u0446\u044b \u043c\u0435\u0436\u0434\u0443 \u043d\u0438\u043c\u0438<\/li>\n<li>\u041f\u0440\u0438\u043c\u0435\u0440\u044b \u0438\u0437 \u043f\u0440\u043e\u0435\u043a\u0442\u043d\u043e\u0439 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438<\/li>\n<\/ol>\n<p>\u0414\u0430\u043d\u043d\u044b\u0439 \u0432\u0435\u0431\u0438\u043d\u0430\u0440 \u0445\u043e\u0440\u043e\u0448\u043e \u0434\u043e\u043f\u043e\u043b\u043d\u044f\u0435\u0442 \u043a\u043e\u043d\u0442\u0435\u043a\u0441\u0442 \u043d\u0430\u0448\u0435\u0433\u043e \u043a\u0443\u0440\u0441\u0430 <a href=\"https:\/\/edu.cleverics.ru\/itsm-foundation\">\u201cITSM. \u041e\u0441\u043d\u043e\u0432\u044b \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438\u201d<\/a>. \u041e\u0447\u0435\u043d\u044c \u0447\u0430\u0441\u0442\u043e, \u043a\u0442\u043e \u0432\u043f\u0435\u0440\u0432\u044b\u0435 \u0437\u043d\u0430\u043a\u043e\u043c\u0438\u0442\u0441\u044f \u0441 ITSM, \u0432\u043e\u0437\u043d\u0438\u043a\u0430\u0435\u0442 \u0432\u043f\u0435\u0447\u0430\u0442\u043b\u0435\u043d\u0438\u0435, \u0447\u0442\u043e \u0440\u0435\u0447\u044c \u0438\u0434\u0435\u0442 \u043e\u0431 \u043e\u0434\u043d\u043e\u043c \u0438 \u0442\u043e\u043c \u0436\u0435.<\/p>\n<p>\u041f\u043e\u0447\u0435\u043c\u0443 \u0442\u0430\u043a? \u0417\u0430\u043f\u0440\u043e\u0441\u044b \u0438\u043b\u0438 \u0437\u0430\u044f\u0432\u043a\u0438 \u0435\u0441\u0442\u044c \u0438 \u0442\u0430\u043c, \u0438 \u0442\u0430\u043c. \u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0437\u0430\u043f\u0440\u043e\u0441 \u043d\u0430 \u0440\u0430\u0437\u043c\u0435\u0449\u0435\u043d\u0438\u0435 \u043e\u0431\u043e\u0440\u0443\u0434\u043e\u0432\u0430\u043d\u0438\u044f, \u0443\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0443 \u041f\u041e, \u0437\u0430\u043f\u0440\u043e\u0441 \u043d\u0430 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u0430 \u043a \u0418\u0422-\u0440\u0435\u0441\u0443\u0440\u0441\u0443 (\u0441\u0438\u0441\u0442\u0435\u043c\u0435, \u043c\u043e\u0434\u0443\u043b\u044e, \u043f\u0430\u043f\u043a\u0435, \u0444\u0430\u0439\u043b\u0443, \u043a \u043f\u043e\u0440\u0442\u0430\u043b\u0443, \u043a \u0438\u043d\u0442\u0435\u0440\u043d\u0435\u0442 \u0438 \u0442.\u0434.). \u041f\u0440\u043e\u0446\u0435\u0434\u0443\u0440\u044b \u0437\u0430\u043f\u0443\u0441\u043a\u0430 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0438 \u0437\u0430\u043f\u0440\u043e\u0441\u043e\u0432 \u0438 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0434\u043e\u0441\u0442\u0443\u043f\u0430 \u0442\u043e\u0436\u0435 \u0441\u0445\u043e\u0436\u0438. \u041e\u0434\u043d\u0430\u043a\u043e, \u0435\u0441\u043b\u0438 \u043f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u043d\u0430 \u043d\u0430\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0438 \u0437\u0430\u0434\u0430\u0447\u0438 \u044d\u0442\u0438\u0445 \u0434\u0432\u0443\u0445 \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u0435\u0439, \u0442\u043e \u0441\u0440\u0430\u0437\u0443 \u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u0441\u044f \u0432\u0438\u0434\u043d\u0430 \u0440\u0430\u0437\u043d\u0438\u0446\u0430. \u041f\u0440\u0438\u043c\u0435\u0440\u044b \u0438\u0437 \u043d\u0430\u0448\u0435\u0439 \u043a\u043e\u043d\u0441\u0430\u043b\u0442\u0438\u043d\u0433\u043e\u0432\u043e\u0439 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438 \u0434\u043e\u043f\u043e\u043b\u043d\u044f\u0442 \u0442\u0435\u043e\u0440\u0435\u0442\u0438\u0447\u0435\u0441\u043a\u0443\u044e \u043a\u0430\u0440\u0442\u0438\u043d\u043a\u0443 \u043f\u043e \u0434\u0430\u043d\u043d\u043e\u0439 \u0442\u0435\u043c\u0435.<\/p>\n<p>\u041e\u0441\u043e\u0431\u0435\u043d\u043d\u043e\u0441\u0442\u0438 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0438 \u0437\u0430\u043f\u0440\u043e\u0441\u043e\u0432 \u043d\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0438 \u043f\u043e\u0440\u044f\u0434\u043a\u0435 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0434\u043e\u0441\u0442\u0443\u043f\u0430 \u043c\u044b \u0442\u0430\u043a\u0436\u0435 \u0440\u0430\u0441\u0441\u043c\u0430\u0442\u0440\u0438\u0432\u0430\u0435\u043c \u043d\u0430 \u043d\u0430\u0448\u0435\u043c \u043a\u0443\u0440\u0441\u0435 <a href=\"https:\/\/edu.cleverics.ru\/vap-support\">\u201cVAP: \u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u043e\u0439 \u0418\u0422-\u0443\u0441\u043b\u0443\u0433\u201d<\/a>.<\/p>\n<p>\u00a0<\/p>\n<p>\u0411\u0443\u0434\u0435\u043c \u0440\u0430\u0434\u044b \u043f\u043e\u043c\u043e\u0447\u044c \u0432\u0430\u043c \u0432 \u043e\u0441\u0432\u043e\u0435\u043d\u0438\u0438 \u0442\u0435\u043e\u0440\u0438\u0438, \u0430 \u0442\u0430\u043a\u0436\u0435 \u0432 \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u0440\u0435\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 ITSM. \u0417\u0430\u0445\u043e\u0434\u0438\u0442\u0435 \u043a \u043d\u0430\u043c, \u0432 <a href=\"https:\/\/cleverics.ru\">Cleverics<\/a>, \u0447\u0442\u043e\u0431\u044b \u0443\u0437\u043d\u0430\u0442\u044c \u0431\u043e\u043b\u044c\u0448\u0435, \u0438\u043b\u0438 \u043f\u0440\u043e\u0441\u0442\u043e, \u0447\u0442\u043e\u0431\u044b \u0431\u044b\u0442\u044c \u0432 \u043a\u0443\u0440\u0441\u0435 \u0442\u043e\u0433\u043e, \u0447\u0442\u043e \u043f\u043e\u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u043d\u043e\u0432\u043e\u0433\u043e \u0432 ITSM.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0412 \u0441\u0432\u043e\u0435\u0439 ITSM \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0435 \u043c\u044b \u0447\u0430\u0441\u0442\u043e \u0441\u0442\u0430\u043b\u043a\u0438\u0432\u0430\u0435\u043c\u0441\u044f \u0441 \u043c\u043d\u0435\u043d\u0438\u0435\u043c \u043e \u0442\u043e\u043c, \u0447\u0442\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c \u043e\u0447\u0435\u043d\u044c \u043f\u043e\u0445\u043e\u0436\u0438. \u0422\u0430\u043a \u043b\u0438 \u044d\u0442\u043e? \u0412 \u044d\u0442\u043e\u043c \u043d\u0430\u043c \u043f\u043e\u043c\u043e\u0436\u0435\u0442 \u0440\u0430\u0437\u043e\u0431\u0440\u0430\u0442\u044c\u0441\u044f \u0432\u0435\u0431\u0438\u043d\u0430\u0440 \u201c\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c: \u0447\u0442\u043e \u043e\u0431\u0449\u0435\u0433\u043e \u0438 \u0432 \u0447\u0435\u043c \u0440\u0430\u0437\u043d\u0438\u0446\u0430?\u201d<\/p>\n","protected":false},"author":2,"featured_media":40320,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,404,306,62],"tags":[377],"class_list":["post-40271","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-service-management","category-obzory-videorolikov","category-access-management-and-idm","category-it-operations","tag-itsm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043d\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u0412 \u0441\u0432\u043e\u0435\u0439 ITSM \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0435 \u043c\u044b \u0447\u0430\u0441\u0442\u043e \u0441\u0442\u0430\u043b\u043a\u0438\u0432\u0430\u0435\u043c\u0441\u044f \u0441 \u043c\u043d\u0435\u043d\u0438\u0435\u043c \u043e \u0442\u043e\u043c, \u0447\u0442\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c \u043e\u0447\u0435\u043d\u044c \u043f\u043e\u0445\u043e\u0436\u0438. \u0422\u0430\u043a \u043b\u0438 \u044d\u0442\u043e? \u0412 \u044d\u0442\u043e\u043c \u043d\u0430\u043c \u043f\u043e\u043c\u043e\u0436\u0435\u0442 \u0440\u0430\u0437\u043e\u0431\u0440\u0430\u0442\u044c\u0441\u044f \u0432\u0435\u0431\u0438\u043d\u0430\u0440 \u201c\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u043e\u043c: \u0447\u0442\u043e \u043e\u0431\u0449\u0435\u0433\u043e \u0438 \u0432 \u0447\u0435\u043c \u0440\u0430\u0437\u043d\u0438\u0446\u0430?\u201d\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleverics.ru\/digital\/2024\/06\/upravlenie-zaprosami-na-obsluzhivanie-i-upravlenie-dostupom\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u043d\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 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