{"id":4873,"date":"2011-04-07T08:00:36","date_gmt":"2011-04-07T05:00:36","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=4873"},"modified":"2013-05-01T14:01:35","modified_gmt":"2013-05-01T10:01:35","slug":"cleverapril-otvety-na-viktorinu","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2011\/04\/cleverapril-otvety-na-viktorinu\/","title":{"rendered":"CleverAPRIL. \u041e\u0442\u0432\u0435\u0442\u044b \u043d\u0430 \u0432\u0438\u043a\u0442\u043e\u0440\u0438\u043d\u0443"},"content":{"rendered":"<p>\n\t\u041f\u0435\u0440\u0432\u043e\u0433\u043e \u0430\u043f\u0440\u0435\u043b\u044f <a href=\"https:\/\/realitsm.ru\/2011\/04\/cleverapril-vstrechaem-den-yumora\/\">\u0431\u044b\u043b\u0430 \u0430\u043d\u043e\u043d\u0441\u0438\u0440\u043e\u0432\u0430\u043d\u0430 \u0432\u0442\u043e\u0440\u0430\u044f \u0432\u0438\u043a\u0442\u043e\u0440\u0438\u043d\u0430<\/a>, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043f\u0440\u043e\u0432\u043e\u0434\u0438\u043b\u0430\u0441\u044c \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 Cleverics \u043f\u0440\u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0435 \u0432\u0441\u0435\u0445 \u0436\u0435\u043b\u0430\u044e\u0449\u0438\u0445. \u0412\u0442\u043e\u0440\u0430\u044f &#8212; \u0442\u0430\u043a \u043a\u0430\u043a \u0431\u044b\u043b\u0430 \u0438 \u043f\u0435\u0440\u0432\u0430\u044f (<a href=\"https:\/\/realitsm.ru\/2010\/09\/itsm-viktorina-dlya-tex-kto-v-kurse\/\">\u0432\u043e\u043f\u0440\u043e\u0441\u044b<\/a>, <a href=\"https:\/\/realitsm.ru\/2010\/09\/otvety-na-itsm-viktorinu\/\">\u043e\u0442\u0432\u0435\u0442\u044b<\/a>).\n<\/p>\n<p>\n\t\u041d\u0430\u0441\u0442\u0430\u043b\u043e \u0432\u0440\u0435\u043c\u044f &quot;\u0440\u0430\u0441\u043a\u0440\u044b\u0442\u044c \u043a\u0430\u0440\u0442\u044b&quot;.\n<\/p>\n<hr \/>\n<p>\n\t\u0412\u043d\u0438\u043c\u0430\u043d\u0438\u0435! \u0414\u0430\u043b\u0435\u0435 \u0441\u043e\u0434\u0435\u0440\u0436\u0430\u0442\u0441\u044f \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0432\u043e\u043f\u0440\u043e\u0441\u044b, \u043d\u043e \u0438 \u043e\u0442\u0432\u0435\u0442\u044b. \u0416\u0435\u043b\u0430\u044e\u0449\u0438\u0435 \u0441\u043d\u0430\u0447\u0430\u043b\u0430 \u043f\u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c \u0441\u0432\u043e\u0438 \u0441\u0438\u043b\u044b \u043c\u043e\u0433\u0443\u0442 <a href=\"https:\/\/cleverics.ru\/about\/news\/280-cleverapril\">\u0441\u0434\u0435\u043b\u0430\u0442\u044c \u044d\u0442\u043e \u0437\u0434\u0435\u0441\u044c<\/a>, \u0430 \u043f\u043e\u0442\u043e\u043c \u0432\u0435\u0440\u043d\u0443\u0442\u044c\u0441\u044f \u0438 \u043f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0447\u0442\u043e \u0438 \u043a\u0430\u043a.\n<\/p>\n<hr \/>\n<p>\n\t<!--[if gte mso 9]><xml> <w:WordDocument>  <w:View>Normal<\/w:View>  <w:Zoom>0<\/w:Zoom>  <w:TrackMoves\/>  <w:TrackFormatting\/>  <w:PunctuationKerning\/>  <w:ValidateAgainstSchemas\/>  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Name=\"Dark List Accent 6\"\/>  <w:LsdException Locked=\"false\" Priority=\"71\" SemiHidden=\"false\"   UnhideWhenUsed=\"false\" Name=\"Colorful Shading Accent 6\"\/>  <w:LsdException Locked=\"false\" Priority=\"72\" SemiHidden=\"false\"   UnhideWhenUsed=\"false\" Name=\"Colorful List Accent 6\"\/>  <w:LsdException Locked=\"false\" Priority=\"73\" SemiHidden=\"false\"   UnhideWhenUsed=\"false\" Name=\"Colorful Grid Accent 6\"\/>  <w:LsdException Locked=\"false\" Priority=\"19\" SemiHidden=\"false\"   UnhideWhenUsed=\"false\" QFormat=\"true\" Name=\"Subtle Emphasis\"\/>  <w:LsdException Locked=\"false\" Priority=\"21\" SemiHidden=\"false\"   UnhideWhenUsed=\"false\" QFormat=\"true\" Name=\"Intense Emphasis\"\/>  <w:LsdException Locked=\"false\" Priority=\"31\" SemiHidden=\"false\"   UnhideWhenUsed=\"false\" QFormat=\"true\" Name=\"Subtle Reference\"\/>  <w:LsdException Locked=\"false\" Priority=\"32\" SemiHidden=\"false\"   UnhideWhenUsed=\"false\" QFormat=\"true\" Name=\"Intense Reference\"\/>  <w:LsdException Locked=\"false\" Priority=\"33\" SemiHidden=\"false\"   UnhideWhenUsed=\"false\" QFormat=\"true\" Name=\"Book Title\"\/>  <w:LsdException Locked=\"false\" Priority=\"37\" Name=\"Bibliography\"\/>  <w:LsdException Locked=\"false\" Priority=\"39\" QFormat=\"true\" Name=\"TOC Heading\"\/> <\/w:LatentStyles><\/xml><![endif]--><!--[if gte mso 10]><br \/>\n\n\n<style> \/* Style Definitions *\/ table.MsoNormalTable{mso-style-name:\"\u041e\u0431\u044b\u0447\u043d\u0430\u044f \u0442\u0430\u0431\u043b\u0438\u0446\u0430\";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:\"\";mso-padding-alt:0cm 5.4pt 0cm 5.4pt;mso-para-margin:0cm;mso-para-margin-bottom:.0001pt;mso-pagination:widow-orphan;font-size:10.0pt;font-family:\"Times New Roman\",\"serif\";}<\/style>\n\n\n\n\n<p><![endif]-->\n<\/p>\n<h2>\n\t<!--more--><br \/>\n<\/h2>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 1<br \/>\n<\/h2>\n<p>\n\t\u041e\u0444\u0438\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0439 \u0437\u0430\u043f\u0443\u0441\u043a \u0420\u0435\u0430\u043b\u044c\u043d\u043e\u0433\u043e ITSM \u0432 \u0420\u043e\u0441\u0441\u0438\u0438 \u0441\u043e\u0441\u0442\u043e\u044f\u043b\u0441\u044f&hellip;\n<\/p>\n<ul>\n<li>\n\t\t1 \u0430\u043f\u0440\u0435\u043b\u044f 2010 \u0433\u043e\u0434\u0430\n\t<\/li>\n<li>\n\t\t28 \u044f\u043d\u0432\u0430\u0440\u044f 1977 \u0433\u043e\u0434\u0430\n\t<\/li>\n<li>\n\t\t09 \u043c\u0430\u044f 1975 \u0433\u043e\u0434\u0430\n\t<\/li>\n<li>\n\t\t\u0415\u0449\u0435 \u043d\u0435 \u0441\u043e\u0441\u0442\u043e\u044f\u043b\u0441\u044f\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/cleverics.ru\/about\/news\/172-real-itsm-workshop\">1 \u0430\u043f\u0440\u0435\u043b\u044f 2010 \u0433\u043e\u0434\u0430<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 2<br \/>\n<\/h2>\n<p>\n\t\u0411\u0438\u0431\u043b\u0438\u043e\u0442\u0435\u043a\u0430 <a href=\"https:\/\/realitsm.ru\/category\/itil\/\">ITIL<\/a> &ndash; \u044d\u0442\u043e:\n<\/p>\n<ul>\n<li>\n\t\t\u041e\u0442\u043a\u0440\u044b\u0442\u044b\u0439 \u043f\u043e\u0434\u0445\u043e\u0434\n\t<\/li>\n<li>\n\t\t\u041f\u0440\u043e\u043f\u0440\u0438\u0435\u0442\u0430\u0440\u043d\u0430\u044f \u043c\u0435\u0442\u043e\u0434\u043e\u043b\u043e\u0433\u0438\u044f\n\t<\/li>\n<li>\n\t\t\u041a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0439 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\n\t<\/li>\n<li>\n\t\t\u0421\u0442\u0430\u043d\u0434\u0430\u0440\u0442 \u0432 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 <a href=\"https:\/\/realitsm.ru\/\">ITSM<\/a>\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/realitsm.ru\/2011\/03\/da-povtoryayu-net-itil-ostanetsya-kommercheskim-produktom\/\">\u041a\u043e\u043c\u043c\u0435\u0440\u0447\u0435\u0441\u043a\u0438\u0439 \u043f\u0440\u043e\u0434\u0443\u043a\u0442<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 3<br \/>\n<\/h2>\n<p>\n\t&laquo;\u041f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u043e\u0432 \u0434\u043e\u043b\u0436\u0435\u043d \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u044f\u0442\u044c \u043a\u0440\u0430\u0439\u043d\u0438\u0439 \u0441\u0440\u043e\u043a \u0438\u0445 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044f&raquo;. \u042d\u0442\u043e \u0443\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0438\u0435:\n<\/p>\n<ul>\n<li>\n\t\t\u0412\u0435\u0440\u043d\u043e\n\t<\/li>\n<li>\n\t\t\u041d\u0435\u0432\u0435\u0440\u043d\u043e\n\t<\/li>\n<li>\n\t\t\u0421\u043f\u043e\u0440\u043d\u043e\n\t<\/li>\n<li>\n\t\t\u041d\u0435 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u0435\u0442 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u044f\u043c ITIL\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/realitsm.ru\/2011\/03\/inc_priority_and_targets\/\">\u0421\u043f\u043e\u0440\u043d\u043e<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 4<br \/>\n<\/h2>\n<p>\n\t\u041b\u0435\u0442\u043e\u043c 2010 \u0433\u043e\u0434\u0430 \u041e\u043b\u0435\u0433 \u0421\u043a\u0440\u044b\u043d\u043d\u0438\u043a \u0438\u0437\u0443\u0447\u0430\u043b \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u0439 \u043f\u043e\u0434\u0445\u043e\u0434 \u0432 \u043e\u0442\u0435\u043b\u044f\u0445 \u0438 \u043f\u0440\u0430\u0447\u0435\u0447\u043d\u044b\u0445\n<\/p>\n<ul>\n<li>\n\t\t\u0418\u0441\u043f\u0430\u043d\u0438\u0438\n\t<\/li>\n<li>\n\t\t\u0418\u0442\u0430\u043b\u0438\u0438\n\t<\/li>\n<li>\n\t\t\u0413\u043e\u043b\u043b\u0430\u043d\u0434\u0438\u0438\n\t<\/li>\n<li>\n\t\t<a href=\"https:\/\/realitsm.ru\/2010\/10\/davat-bolshe-chem-ozhidaet-klient\/\">\u0433. \u0411\u0435\u0440\u0435\u0437\u043d\u0438\u043a\u0438 \u041f\u0435\u0440\u043c\u0441\u043a\u043e\u0433\u043e \u043a\u0440\u0430\u044f<\/a>\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/realitsm.ru\/2010\/07\/i-snova-pro-ponyatie-servis\/\">\u0418\u0441\u043f\u0430\u043d\u0438\u0438<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 5<br \/>\n<\/h2>\n<p>\n\t\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0441\u0434\u0430\u0442\u044c \u044d\u043a\u0437\u0430\u043c\u0435\u043d Manager&rsquo;s Bridge \u0434\u043b\u044f \u043e\u0431\u043b\u0430\u0434\u0430\u0442\u0435\u043b\u0435\u0439 \u0441\u0442\u0430\u0442\u0443\u0441\u0430 IT Service Manager \u0441\u043e\u0445\u0440\u0430\u043d\u0438\u0442\u0441\u044f \u0434\u043e:\n<\/p>\n<ul>\n<li>\n\t\t31 \u0430\u0432\u0433\u0443\u0441\u0442\u0430 2011 \u0433\u043e\u0434\u0430\n\t<\/li>\n<li>\n\t\t30 \u0438\u044e\u043d\u044f 2011 \u0433\u043e\u0434\u0430\n\t<\/li>\n<li>\n\t\t31 \u0434\u0435\u043a\u0430\u0431\u0440\u044f 2011 \u0433\u043e\u0434\u0430\n\t<\/li>\n<li>\n\t\t30 \u0438\u044e\u043d\u044f 2012 \u0433\u043e\u0434\u0430\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/cleverics.ru\/about\/news\/123-itil-v2-withdrawal\">30 \u0438\u044e\u043d\u044f 2011<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 6<br \/>\n<\/h2>\n<p>\n\t&laquo;\u041f\u043e\u0437\u0438\u0442\u0438\u0432\u043d\u044b\u0439 \u0440\u0438\u0441\u043a&raquo;:\n<\/p>\n<ul>\n<li>\n\t\t\u041d\u0435 \u0431\u044b\u0432\u0430\u0435\u0442\n\t<\/li>\n<li>\n\t\t\u041d\u0438\u043a\u043e\u043c\u0443 \u043d\u0435 \u043d\u0440\u0430\u0432\u0438\u0442\u0441\u044f\n\t<\/li>\n<li>\n\t\t\u041e\u0447\u0435\u043d\u044c \u043f\u043e\u043b\u0435\u0437\u043d\u043e\u0435 \u043f\u043e\u043d\u044f\u0442\u0438\u0435\n\t<\/li>\n<li>\n\t\t\u0422\u043e\u0436\u0435 \u0434\u0438\u0441\u043a\u0443\u0441\u0441\u0438\u043e\u043d\u043d\u0430\u044f \u0442\u0435\u043c\u0430\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/realitsm.ru\/2010\/10\/chto-takoe-risk-5-variantov-otveta\/\">\u0442\u043e\u0436\u0435 \u0434\u0438\u0441\u043a\u0443\u0441\u0441\u0438\u043e\u043d\u043d\u0430\u044f \u0442\u0435\u043c\u0430<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 7<br \/>\n<\/h2>\n<p>\n\tV-\u043c\u043e\u0434\u0435\u043b\u0438, \u043e\u043f\u0438\u0441\u0430\u043d\u043d\u043e\u0439 \u0432 ITILv3, \u0432 \u043d\u043e\u044f\u0431\u0440\u0435 2010 \u0433\u043e\u0434\u0430 \u0431\u044b\u043b\u0430 \u043f\u043e\u0441\u0432\u044f\u0449\u0435\u043d\u0430:\n<\/p>\n<ul>\n<li>\n\t\t\u042d\u043f\u0438\u0433\u0440\u0430\u043c\u043c\u0430\n\t<\/li>\n<li>\n\t\t\u042d\u043f\u0438\u0442\u0430\u0444\u0438\u044f\n\t<\/li>\n<li>\n\t\t\u041e\u0434\u0430\n\t<\/li>\n<li>\n\t\t\u041a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u044f\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/realitsm.ru\/2010\/11\/oda-v-modeli\/\">\u041e\u0434\u0430<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 8<br \/>\n<\/h2>\n<p>\n\t\u041f\u044f\u0442\u0438\u043b\u0435\u0442\u0438\u044e \u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0433\u043e \u043e\u0442\u0434\u0435\u043b\u0435\u043d\u0438\u044f itSMF \u0432 \u0441\u0435\u043d\u0442\u044f\u0431\u0440\u0435 2010 \u0433\u043e\u0434\u0430 \u0431\u044b\u043b\u0430 \u043f\u043e\u0441\u0432\u044f\u0449\u0435\u043d\u0430:\n<\/p>\n<ul>\n<li>\n\t\t\u042d\u043f\u0438\u0433\u0440\u0430\u043c\u043c\u0430\n\t<\/li>\n<li>\n\t\t\u042d\u043f\u0438\u0442\u0430\u0444\u0438\u044f\n\t<\/li>\n<li>\n\t\t\u041e\u0434\u0430\n\t<\/li>\n<li>\n\t\t\u041a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u044f\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/cleverics.ru\/about\/news\/222-itsmf-conference-2010\">\u041a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u044f<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 9<br \/>\n<\/h2>\n<p>\n\t\u0420\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u0438\u0435 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u044b \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422-\u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438 \u043c\u043e\u0433\u0443\u0442 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u0446\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u043f\u043e:\n<\/p>\n<ul>\n<li>\n\t\tITIL v2 \u0438 ITIL v3\n\t<\/li>\n<li>\n\t\tITIL v2, ITIL v3 \u0438 ISO 20000\n\t<\/li>\n<li>\n\t\t<a href=\"https:\/\/realitsm.ru\/2011\/03\/v-indii-tozhe-ne-vsem-nravitsya-kak-organizovana-sertifikaciya-itilv3\/\">\u041d\u0435 \u043c\u043e\u0433\u0443\u0442 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u0446\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f<\/a>\n\t<\/li>\n<li>\n\t\tITIL v3 \u0438 ISO 20000\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/cleverics.ru\/subject-field\/hot-issues\/professional-itsm-certification\">ITILv3 \u0438 ISO20000<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 10<br \/>\n<\/h2>\n<p>\n\t1 \u0430\u043f\u0440\u0435\u043b\u044f &ndash; \u0432\u0435\u043b\u0438\u043a\u0438\u0439 \u0434\u0435\u043d\u044c \u0432 \u0438\u0441\u0442\u043e\u0440\u0438\u0438 \u0438\u043d\u043d\u043e\u0432\u0430\u0446\u0438\u0439. \u0412 \u044d\u0442\u043e\u0442 \u0434\u0435\u043d\u044c \u0432 \u0411\u043e\u043c\u0431\u0435\u0435:\n<\/p>\n<ul>\n<li>\n\t\t\u0411\u044b\u043b\u0430 \u043e\u0442\u043a\u0440\u044b\u0442\u0430 \u043f\u0435\u0440\u0432\u0430\u044f \u043f\u043e\u0436\u0430\u0440\u043d\u0430\u044f \u0447\u0430\u0441\u0442\u044c\n\t<\/li>\n<li>\n\t\t\u0411\u044b\u043b\u0438 \u0440\u0430\u0437\u0440\u0435\u0448\u0435\u043d\u044b \u043e\u0434\u043d\u043e\u043f\u043e\u043b\u044b\u0435 \u0431\u0440\u0430\u043a\u0438\n\t<\/li>\n<li>\n\t\t\u041d\u0430\u0447\u0430\u043b\u0430\u0441\u044c \u0438\u0441\u0442\u043e\u0440\u0438\u044f Real ITSM\n\t<\/li>\n<li>\n\t\t\u0411\u044b\u043b\u043e \u043f\u0440\u0438\u043d\u044f\u0442\u043e \u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u043e \u043f\u0435\u0440\u0435\u0445\u043e\u0434\u0435 \u043d\u0430 \u043b\u0435\u0442\u043d\u0435\u0435 \u0432\u0440\u0435\u043c\u044f\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"http:\/\/www.youtube.com\/watch?v=GO6rMbHvlE8\">\u0411\u044b\u043b\u0430 \u043e\u0442\u043a\u0440\u044b\u0442\u0430 \u043f\u0435\u0440\u0432\u0430\u044f \u043f\u043e\u0436\u0430\u0440\u043d\u0430\u044f \u0447\u0430\u0441\u0442\u044c<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 11<br \/>\n<\/h2>\n<p>\n\t14 \u0444\u0435\u0432\u0440\u0430\u043b\u044f 2011 \u0433\u043e\u0434\u0430 ITIL \u0431\u044b\u043b \u043f\u043e\u0441\u0432\u044f\u0449\u0435\u043d:\n<\/p>\n<ul>\n<li>\n\t\t\u0414\u043e\u043a\u043b\u0430\u0434\n\t<\/li>\n<li>\n\t\t\u0421\u043e\u043d\u0435\u0442\n\t<\/li>\n<li>\n\t\t\u0422\u043e\u0441\u0442\n\t<\/li>\n<li>\n\t\t\u0420\u043e\u043c\u0430\u043d\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/realitsm.ru\/2011\/02\/valentine-sonnet-to-itil-apologies-to-mr-shakespeare-and-v3\/\">\u0421\u043e\u043d\u0435\u0442<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 12<br \/>\n<\/h2>\n<p>\n\t14 \u043c\u0430\u0440\u0442\u0430 2011 \u0433\u043e\u0434\u0430 \u043f\u043e\u043b\u0435\u0437\u043d\u043e\u043c\u0443 \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044e \u0418\u0422 \u0431\u044b\u043b \u043f\u043e\u0441\u0432\u044f\u0449\u0435\u043d:\n<\/p>\n<ul>\n<li>\n\t\t\u0414\u043e\u043a\u043b\u0430\u0434\n\t<\/li>\n<li>\n\t\t\u0421\u043e\u043d\u0435\u0442\n\t<\/li>\n<li>\n\t\t\u0422\u043e\u0441\u0442\n\t<\/li>\n<li>\n\t\t\u041c\u0430\u0441\u0442\u0435\u0440-\u043a\u043b\u0430\u0441\u0441\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/cleverics.ru\/about\/news\/278-useful-it\">\u041c\u0430\u0441\u0442\u0435\u0440-\u043a\u043b\u0430\u0441\u0441<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 13<br \/>\n<\/h2>\n<p>\n\t2010 \u0433\u043e\u0434 \u043f\u043e\u043a\u0430\u0437\u0430\u043b, \u0447\u0442\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0418\u0422-\u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438 \u0447\u0440\u0435\u0437\u0432\u044b\u0447\u0430\u0439\u043d\u043e \u043f\u043e\u043c\u043e\u0433\u0430\u044e\u0442:\n<\/p>\n<ul>\n<li>\n\t\t<a href=\"https:\/\/cleverics.ru\/services\/education\/the-challenge-of-egypt\">\u0418\u0433\u0440\u0430 \u0432 Lego<\/a>\n\t<\/li>\n<li>\n\t\t<a href=\"https:\/\/cleverics.ru\/services\/education\/grab-a-pizza\">\u041f\u0440\u043e\u0434\u0430\u0436\u0430 \u043f\u0438\u0446\u0446\u044b<\/a>\n\t<\/li>\n<li>\n\t\t<a href=\"https:\/\/cleverics.ru\/services\/education\/apollo\">\u041f\u043e\u043b\u0435\u0442\u044b \u0432 \u043a\u043e\u0441\u043c\u043e\u0441<\/a>\n\t<\/li>\n<li>\n\t\t<a href=\"https:\/\/realitsm.ru\/2010\/09\/koloda-kart-abc\/\">\u0418\u0433\u0440\u0430 \u0432 \u043a\u0430\u0440\u0442\u044b<\/a>\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/cleverics.ru\/services\/education\/it-projects\">\u0418\u0433\u0440\u0430 \u0432 Lego<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 14<br \/>\n<\/h2>\n<p>\n\t2010 \u0433\u043e\u0434 \u043f\u043e\u043a\u0430\u0437\u0430\u043b, \u0447\u0442\u043e \u043f\u0440\u043e\u0434\u0430\u0436\u0430 \u043f\u0438\u0446\u0446\u044b \u0447\u0440\u0435\u0437\u0432\u044b\u0447\u0430\u0439\u043d\u043e \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442:\n<\/p>\n<ul>\n<li>\n\t\t<a href=\"https:\/\/cleverics.ru\/services\/education\/it-projects\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u043f\u0440\u043e\u0435\u043a\u0442\u0430\u043c\u0438<\/a>\n\t<\/li>\n<li>\n\t\t<a href=\"https:\/\/cleverics.ru\/services\/education\/pmi\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438<\/a>\n\t<\/li>\n<li>\n\t\t<a href=\"https:\/\/cleverics.ru\/services\/education\/it-economics\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0444\u0438\u043d\u0430\u043d\u0441\u0430\u043c\u0438<\/a>\n\t<\/li>\n<li>\n\t\t\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0440\u0438\u0441\u043a\u0430\u043c\u0438\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/cleverics.ru\/services\/education\/pmi\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 15<br \/>\n<\/h2>\n<p>\n\t\u0412 2011 \u0433\u043e\u0434\u0443 \u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435 \u0432\u044b\u0448\u043b\u0430 \u043a\u043d\u0438\u0436\u043a\u0430 \u0418\u0422-\u0421\u043a\u0435\u043f\u0442\u0438\u043a\u0430:\n<\/p>\n<ul>\n<li>\n\t\t\u0417\u0430\u0432\u043b\u0430\u0434\u0435\u0432\u0430\u044f ITIL\n\t<\/li>\n<li>\n\t\t\u041e\u0444\u0438\u0433\u0435\u0432\u0430\u044f \u043e\u0442 ITIL\n\t<\/li>\n<li>\n\t\t\u041e\u0432\u043b\u0430\u0434\u0435\u0432\u0430\u044f ITIL\n\t<\/li>\n<li>\n\t\t\u041d\u0430\u0441\u043b\u0430\u0436\u0434\u0430\u044f\u0441\u044c ITIL\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/cleverics.ru\/subject-field\/owning-itil\">\u041e\u0432\u043b\u0430\u0434\u0435\u0432\u0430\u044f ITIL<\/a>)\n<\/p>\n<h2>\n\t\u0412\u043e\u043f\u0440\u043e\u0441 16<br \/>\n<\/h2>\n<p>\n\t\u0412 2011 \u0433\u043e\u0434\u0443 \u0441\u0442\u0430\u043b \u0434\u043e\u0441\u0442\u0443\u043f\u0435\u043d \u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435 \u044d\u043a\u0437\u0430\u043c\u0435\u043d:\n<\/p>\n<ul>\n<li>\n\t\t\u041e\u0441\u043d\u043e\u0432\u044b ITIL v2\n\t<\/li>\n<li>\n\t\t\u041e\u0441\u043d\u043e\u0432\u044b ITIL v3\n\t<\/li>\n<li>\n\t\t\u041e\u0441\u043d\u043e\u0432\u044b ITSM\n\t<\/li>\n<li>\n\t\t<a href=\"https:\/\/realitsm.ru\/2011\/03\/itsm-eto-paradigma\/\">\u041f\u0430\u0440\u0430\u0434\u0438\u0433\u043c\u0430 ITSM, \u043a\u043e\u043d\u0446\u0435\u043f\u0442\u0443\u0430\u043b\u044c\u043d\u0430\u044f \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0438\u0437\u0430\u0446\u0438\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422-\u0441\u0435\u0440\u0432\u0438\u0441\u0430\u043c\u0438 \u043d\u0430 \u0432\u0441\u0435\u043c \u0436\u0438\u0437\u043d\u0435\u043d\u043d\u043e\u043c \u0446\u0438\u043a\u043b\u0435 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u0441\u0438\u0441\u0442\u0435\u043c<\/a>.\n\t<\/li>\n<\/ul>\n<p>\n\t(\u0432\u0435\u0440\u043d\u044b\u0439 \u043e\u0442\u0432\u0435\u0442 &ndash; <a href=\"https:\/\/realitsm.ru\/2011\/01\/ekzamen-osnovy-itil-dostupen-na-russkom-yazyke\/\">\u041e\u0441\u043d\u043e\u0432\u044b ITIL v3<\/a>)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u041f\u0435\u0440\u0432\u043e\u0433\u043e \u0430\u043f\u0440\u0435\u043b\u044f \u0431\u044b\u043b\u0430 \u0430\u043d\u043e\u043d\u0441\u0438\u0440\u043e\u0432\u0430\u043d\u0430 \u0432\u0442\u043e\u0440\u0430\u044f \u0432\u0438\u043a\u0442\u043e\u0440\u0438\u043d\u0430, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043f\u0440\u043e\u0432\u043e\u0434\u0438\u043b\u0430\u0441\u044c \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 Cleverics \u043f\u0440\u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0435 \u0432\u0441\u0435\u0445 \u0436\u0435\u043b\u0430\u044e\u0449\u0438\u0445. \u0412\u0442\u043e\u0440\u0430\u044f &#8212; \u0442\u0430\u043a \u043a\u0430\u043a \u0431\u044b\u043b\u0430 \u0438 \u043f\u0435\u0440\u0432\u0430\u044f (\u0432\u043e\u043f\u0440\u043e\u0441\u044b, \u043e\u0442\u0432\u0435\u0442\u044b). \u041d\u0430\u0441\u0442\u0430\u043b\u043e \u0432\u0440\u0435\u043c\u044f &quot;\u0440\u0430\u0441\u043a\u0440\u044b\u0442\u044c \u043a\u0430\u0440\u0442\u044b&quot;. \u0412\u043d\u0438\u043c\u0430\u043d\u0438\u0435! \u0414\u0430\u043b\u0435\u0435 \u0441\u043e\u0434\u0435\u0440\u0436\u0430\u0442\u0441\u044f \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0432\u043e\u043f\u0440\u043e\u0441\u044b, \u043d\u043e \u0438 \u043e\u0442\u0432\u0435\u0442\u044b. \u0416\u0435\u043b\u0430\u044e\u0449\u0438\u0435 \u0441\u043d\u0430\u0447\u0430\u043b\u0430 \u043f\u043e\u043f\u0440\u043e\u0431\u043e\u0432\u0430\u0442\u044c \u0441\u0432\u043e\u0438 \u0441\u0438\u043b\u044b \u043c\u043e\u0433\u0443\u0442 \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u044d\u0442\u043e \u0437\u0434\u0435\u0441\u044c, \u0430 \u043f\u043e\u0442\u043e\u043c \u0432\u0435\u0440\u043d\u0443\u0442\u044c\u0441\u044f \u0438 \u043f\u043e\u0441\u043c\u043e\u0442\u0440\u0435\u0442\u044c \u0447\u0442\u043e \u0438 \u043a\u0430\u043a.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,297,96,12],"tags":[],"class_list":["post-4873","post","type-post","status-publish","format-standard","hentry","category-itil","category-games","category-everything","category-itsm-humour-fun"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CleverAPRIL. \u041e\u0442\u0432\u0435\u0442\u044b \u043d\u0430 \u0432\u0438\u043a\u0442\u043e\u0440\u0438\u043d\u0443 &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u041f\u0435\u0440\u0432\u043e\u0433\u043e \u0430\u043f\u0440\u0435\u043b\u044f \u0431\u044b\u043b\u0430 \u0430\u043d\u043e\u043d\u0441\u0438\u0440\u043e\u0432\u0430\u043d\u0430 \u0432\u0442\u043e\u0440\u0430\u044f \u0432\u0438\u043a\u0442\u043e\u0440\u0438\u043d\u0430, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043f\u0440\u043e\u0432\u043e\u0434\u0438\u043b\u0430\u0441\u044c \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0435\u0439 Cleverics \u043f\u0440\u0438 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0435 \u0432\u0441\u0435\u0445 \u0436\u0435\u043b\u0430\u044e\u0449\u0438\u0445. \u0412\u0442\u043e\u0440\u0430\u044f - \u0442\u0430\u043a \u043a\u0430\u043a \u0431\u044b\u043b\u0430 \u0438 \u043f\u0435\u0440\u0432\u0430\u044f\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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