{"id":6658,"date":"2011-09-26T13:32:26","date_gmt":"2011-09-26T09:32:26","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=6658"},"modified":"2011-09-26T13:32:26","modified_gmt":"2011-09-26T09:32:26","slug":"ipad-i-itsm-so-shkolnoj-skami","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2011\/09\/ipad-i-itsm-so-shkolnoj-skami\/","title":{"rendered":"iPad \u0438 ITSM \u0441\u043e \u0448\u043a\u043e\u043b\u044c\u043d\u043e\u0439 \u0441\u043a\u0430\u043c\u044c\u0438"},"content":{"rendered":"<p>\u041f\u043e\u043f\u0443\u043b\u044f\u0440\u043d\u0430\u044f \u043d\u0430 \u0417\u0430\u043f\u0430\u0434\u0435 \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0430 <a href=\"http:\/\/en.wikipedia.org\/wiki\/One_to_one_computing\">One-to-one<\/a> (&quot;\u043a\u043e\u043c\u043f\u044c\u044e\u0442\u0435\u0440 \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u0448\u043a\u043e\u043b\u044c\u043d\u0438\u043a\u0443&quot;), \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043d\u0435\u0434\u0430\u0432\u043d\u043e \u043d\u0430\u0448\u043b\u0430 \u043e\u0442\u0440\u0430\u0436\u0435\u043d\u0438\u0435 \u0438&nbsp;<a href=\"http:\/\/www.itar-tass.com\/c9\/206968.html\">\u0432 \u0420\u043e\u0441\u0441\u0438\u0438<\/a>, \u043f\u0440\u0438\u0436\u0438\u0432\u0430\u0435\u0442\u0441\u044f \u0441 \u0442\u0440\u0443\u0434\u043e\u043c. \u041a\u0440\u043e\u043c\u0435 \u043e\u0447\u0435\u0432\u0438\u0434\u043d\u044b\u0445 \u0442\u0440\u0443\u0434\u043d\u043e\u0441\u0442\u0435\u0439, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0445 \u0441 \u0444\u0438\u043d\u0430\u043d\u0441\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435\u043c \u0438 \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0433\u0438\u0433\u0438\u0435\u043d\u044b \u0438 \u0437\u0434\u043e\u0440\u043e\u0432\u044c\u044f, \u0432\u043e\u0437\u043d\u0438\u043a\u0430\u044e\u0442 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u043d\u044b\u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0438\u0437-\u0437\u0430 \u043d\u0438\u0437\u043a\u043e\u0439 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u0433\u0440\u0430\u043c\u043e\u0442\u043d\u043e\u0441\u0442\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439.<\/p>\n<p>\u0422\u0432\u043e\u0440\u0447\u0435\u0441\u043a\u0438&nbsp;\u043f\u043e\u0434\u043e\u0448\u043b\u0438&nbsp;\u043a \u0440\u0435\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0445 \u042d\u0412\u041c \u0443\u0447\u0435\u043d\u0438\u043a\u043e\u0432 \u0432 \u0441\u0440\u0435\u0434\u043d\u0435\u0439 \u0448\u043a\u043e\u043b\u0435 \u0433.&nbsp;\u0411\u0451\u0440\u043b\u0438\u043d\u0433\u0442\u043e\u043d, \u0448\u0442\u0430\u0442 \u041c\u0430\u0441\u0441\u0430\u0447\u0443\u0441\u0435\u0442\u0441, \u0421\u0428\u0410. \u0414\u0438\u0440\u0435\u043a\u0442\u043e\u0440 \u0448\u043a\u043e\u043b\u044b \u0440\u0435\u0448\u0438\u043b \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u0442\u044c Service Desk \u0434\u043b\u044f \u0432\u044b\u0434\u0430\u043d\u043d\u044b\u0445 \u0448\u043a\u043e\u043b\u044c\u043d\u0438\u043a\u0430\u043c iPad \u0441\u0438\u043b\u0430\u043c\u0438 <a href=\"http:\/\/thejournal.com\/articles\/2011\/08\/25\/when-students-run-the-help-desk.aspx\">\u0441\u0430\u043c\u0438\u0445 \u0443\u0447\u0435\u043d\u0438\u043a\u043e\u0432<\/a>.<\/p>\n<p>\u041d\u0430 \u043a\u0430\u0436\u0434\u043e\u043c \u0443\u0440\u043e\u043a\u0435, \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u0438\u0437 10 \u0443\u0447\u0435\u043d\u0438\u043a\u043e\u0432 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u043f\u0435\u0440\u0432\u043e\u0439 \u043b\u0438\u043d\u0438\u0435\u0439 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438. \u041b\u044e\u0431\u043e\u0439 \u0448\u043a\u043e\u043b\u044c\u043d\u0438\u043a \u043c\u043e\u0436\u0435\u0442 \u043e\u0431\u0440\u0430\u0442\u0438\u0442\u044c\u0441\u044f \u043a \u043a\u043e\u043c\u0430\u043d\u0434\u0435 \u0447\u0435\u0440\u0435\u0437 \u0438\u043d\u0442\u0440\u0430\u043d\u0435\u0442, \u0438 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c \u043f\u043e\u043c\u043e\u0449\u044c \u043f\u043e \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044e \u0441\u0432\u043e\u0435\u0433\u043e iPad \u043f\u0440\u044f\u043c\u043e \u0432 \u043a\u043b\u0430\u0441\u0441\u0435. \u0415\u0441\u043b\u0438 \u043f\u0435\u0440\u0432\u0430\u044f \u043b\u0438\u043d\u0438\u044f \u043d\u0435 \u0441\u043c\u043e\u0436\u0435\u0442 \u043d\u0430\u0441\u0442\u0440\u043e\u0438\u0442\u044c \u0434\u0435\u0432\u0430\u0439\u0441, \u0442\u043e \u043f\u043e\u043c\u043e\u0449\u044c \u0431\u0443\u0434\u0435\u0442 \u0437\u0430\u043f\u0440\u043e\u0448\u0435\u043d\u0430 \u0443 \u0443\u0447\u0438\u0442\u0435\u043b\u044f, \u0430 \u0435\u0441\u043b\u0438 \u0438 &quot;\u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442 \u0432\u0442\u043e\u0440\u043e\u0433\u043e \u0443\u0440\u043e\u0432\u043d\u044f&quot; \u043d\u0435 \u0441\u043f\u0440\u0430\u0432\u0438\u0442\u0441\u044f &#8212; \u0431\u0443\u0434\u0435\u0442 \u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d \u0437\u0430\u043f\u0440\u043e\u0441 \u0432 Apple.<\/p>\n<p>\u0412\u043e\u0432\u043b\u0435\u0447\u0435\u043d\u043d\u044b\u0435 \u0432 \u044d\u0442\u043e\u0442 \u043f\u0440\u043e\u0435\u043a\u0442 \u0443\u0447\u0435\u043d\u0438\u043a\u0438 \u0431\u0443\u0434\u0443\u0442 \u0432\u0435\u0441\u0442\u0438 \u043a\u043e\u043b\u043b\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0431\u043b\u043e\u0433, \u0433\u0434\u0435 \u0441\u0442\u0430\u043d\u0443\u0442 \u0440\u0430\u0441\u0441\u043a\u0430\u0437\u044b\u0432\u0430\u0442\u044c \u043e \u043f\u043e\u043b\u0435\u0437\u043d\u044b\u0445 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044f\u0445, \u043f\u0440\u0438\u0451\u043c\u0430\u0445 \u0440\u0430\u0431\u043e\u0442\u044b \u0441 iPad \u0438 \u043f\u043e\u043b\u0435\u0437\u043d\u044b\u0445 \u0434\u043b\u044f \u0443\u0447\u0451\u0431\u044b \u0443\u0442\u0438\u043b\u0438\u0442\u0430\u0445.&nbsp;<\/p>\n<p>\u041a\u0440\u043e\u043c\u0435 \u0442\u043e\u0433\u043e, \u0434\u043b\u044f \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a\u043e\u0432 Service Desk \u0431\u0443\u0434\u0435\u0442 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u0430 \u044d\u043a\u0441\u043a\u0443\u0440\u0441\u0438\u044f \u043d\u0430 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0441\u0442\u0432\u043e: \u0432 Apple Store, \u0433\u0434\u0435 \u0438\u043c \u0440\u0430\u0441\u0441\u043a\u0430\u0436\u0443\u0442 \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u043e\u0431 iPad \u043d\u043e \u0438 \u043e\u0431 \u043e\u0441\u043d\u043e\u0432\u0430\u0445 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439.<\/p>\n<p>\u0410\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0438 <a href=\"http:\/\/blog.sunviewsoftware.com\/2011\/09\/learning-itil-early.html\">\u043e\u0442\u043c\u0435\u0447\u0430\u044e\u0442<\/a>, \u0447\u0442\u043e \u044d\u0442\u043e \u043e\u0442\u043b\u0438\u0447\u043d\u044b\u0439 \u043e\u043f\u044b\u0442 \u0434\u043b\u044f \u0448\u043a\u043e\u043b\u044c\u043d\u0438\u043a\u043e\u0432, \u0442\u0430\u043a \u043a\u0430\u043a \u0441\u0444\u0435\u0440\u0435 Service Desk \u0440\u0430\u0431\u043e\u0442\u0430\u044e\u0442 \u043c\u043d\u043e\u0433\u0438\u0435 \u0441\u0442\u0443\u0434\u0435\u043d\u0442\u044b \u043a\u043e\u043b\u043b\u043b\u0435\u0434\u0436\u0435\u0439. \u041a\u0440\u043e\u043c\u0435 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\u0437\u0430\u043a\u043b\u0430\u0434\u044b\u0432\u0430\u0442\u044c \u043e\u0441\u043d\u043e\u0432\u044b, \u043a\u0430\u043a \u043d\u0435 \u0432 \u0448\u043a\u043e\u043b\u0435?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043f\u0443\u043b\u044f\u0440\u043d\u0430\u044f \u043d\u0430 \u0417\u0430\u043f\u0430\u0434\u0435 \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0430 One-to-one (&quot;\u043a\u043e\u043c\u043f\u044c\u044e\u0442\u0435\u0440 \u043a\u0430\u0436\u0434\u043e\u043c\u0443 \u0448\u043a\u043e\u043b\u044c\u043d\u0438\u043a\u0443&quot;), \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u043d\u0435\u0434\u0430\u0432\u043d\u043e \u043d\u0430\u0448\u043b\u0430 \u043e\u0442\u0440\u0430\u0436\u0435\u043d\u0438\u0435 \u0438&nbsp;\u0432 \u0420\u043e\u0441\u0441\u0438\u0438, \u043f\u0440\u0438\u0436\u0438\u0432\u0430\u0435\u0442\u0441\u044f \u0441 \u0442\u0440\u0443\u0434\u043e\u043c. \u041a\u0440\u043e\u043c\u0435 \u043e\u0447\u0435\u0432\u0438\u0434\u043d\u044b\u0445 \u0442\u0440\u0443\u0434\u043d\u043e\u0441\u0442\u0435\u0439, \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u044b\u0445 \u0441 \u0444\u0438\u043d\u0430\u043d\u0441\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435\u043c \u0438 \u0432\u043e\u043f\u0440\u043e\u0441\u0430\u043c\u0438 \u0433\u0438\u0433\u0438\u0435\u043d\u044b \u0438 \u0437\u0434\u043e\u0440\u043e\u0432\u044c\u044f, \u0432\u043e\u0437\u043d\u0438\u043a\u0430\u044e\u0442 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u043d\u044b\u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u044b, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0438\u0437-\u0437\u0430 \u043d\u0438\u0437\u043a\u043e\u0439 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u0433\u0440\u0430\u043c\u043e\u0442\u043d\u043e\u0441\u0442\u0438 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439. \u0422\u0432\u043e\u0440\u0447\u0435\u0441\u043a\u0438&nbsp;\u043f\u043e\u0434\u043e\u0448\u043b\u0438&nbsp;\u043a \u0440\u0435\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0445 \u042d\u0412\u041c \u0443\u0447\u0435\u043d\u0438\u043a\u043e\u0432 \u0432 \u0441\u0440\u0435\u0434\u043d\u0435\u0439 \u0448\u043a\u043e\u043b\u0435 \u0433.&nbsp;\u0411\u0451\u0440\u043b\u0438\u043d\u0433\u0442\u043e\u043d, \u0448\u0442\u0430\u0442 \u041c\u0430\u0441\u0441\u0430\u0447\u0443\u0441\u0435\u0442\u0441, \u0421\u0428\u0410. \u0414\u0438\u0440\u0435\u043a\u0442\u043e\u0440 \u0448\u043a\u043e\u043b\u044b \u0440\u0435\u0448\u0438\u043b \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u0442\u044c Service Desk \u0434\u043b\u044f \u0432\u044b\u0434\u0430\u043d\u043d\u044b\u0445 \u0448\u043a\u043e\u043b\u044c\u043d\u0438\u043a\u0430\u043c iPad \u0441\u0438\u043b\u0430\u043c\u0438 \u0441\u0430\u043c\u0438\u0445 \u0443\u0447\u0435\u043d\u0438\u043a\u043e\u0432. \u041d\u0430 \u043a\u0430\u0436\u0434\u043e\u043c \u0443\u0440\u043e\u043a\u0435, \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u0438\u0437 10 \u0443\u0447\u0435\u043d\u0438\u043a\u043e\u0432 \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u043f\u0435\u0440\u0432\u043e\u0439 \u043b\u0438\u043d\u0438\u0435\u0439 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438. \u041b\u044e\u0431\u043e\u0439 \u0448\u043a\u043e\u043b\u044c\u043d\u0438\u043a \u043c\u043e\u0436\u0435\u0442 \u043e\u0431\u0440\u0430\u0442\u0438\u0442\u044c\u0441\u044f \u043a \u043a\u043e\u043c\u0430\u043d\u0434\u0435 \u0447\u0435\u0440\u0435\u0437 \u0438\u043d\u0442\u0440\u0430\u043d\u0435\u0442, \u0438 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u044c 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