{"id":8416,"date":"2012-02-15T11:04:53","date_gmt":"2012-02-15T07:04:53","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=8416"},"modified":"2012-02-15T11:04:53","modified_gmt":"2012-02-15T07:04:53","slug":"itsmf-issue-2012","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/","title":{"rendered":"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012"},"content":{"rendered":"<p><img decoding=\"async\" align=\"right\" alt=\"\u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445 ITSM 2010\" height=\"150\" src=\"http:\/\/itsmforum.ru\/news\/all_news\/2011_12_07\/alm_2010.jpg\" \/>\u0412 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0438 \u043a \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0432\u0441\u0435\u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 <a href=\"http:\/\/www.itsmfi.org\/content\/itsmf-russia-2012-conference-who-are-you-mr-service-0\">itSMF Russia 2012<\/a>, \u042d\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u044b\u0439 \u0441\u043e\u0432\u0435\u0442 \u0424\u043e\u0440\u0443\u043c\u0430 <a href=\"http:\/\/itsmforum.ru\/news\/all_news\/2012_02_13\">\u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b<\/a> \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u043f\u043e\u0434\u0430\u0447\u0438 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0433\u043e \u043d\u043e\u043c\u0435\u0440\u0430&nbsp;<strong>ITSM&nbsp;<\/strong><strong>\u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 <\/strong>.<\/p>\n<p><a href=\"mailto:pc@itsmforum.ru?subject=Almanac%20ITSM%202012\">\u041f\u043e\u0434\u0430\u0432\u0430\u0442\u044c<\/a> \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u044b \u0434\u043e <strong>1 \u0438\u044e\u043b\u044f<\/strong> \u0441\u043c\u043e\u0433\u0443\u0442 \u0430\u0432\u0442\u043e\u0440\u044b \u043e\u0440\u0438\u0433\u0438\u043d\u0430\u043b\u044c\u043d\u044b\u0445 \u0441\u0442\u0430\u0442\u0435\u0439, \u0430 \u0442\u0430\u043a\u0436\u0435 \u0434\u043e\u0431\u0440\u043e\u0432\u043e\u043b\u044c\u043d\u044b\u0435 \u043f\u0435\u0440\u0435\u0432\u043e\u0434\u0447\u0438\u043a\u0438 \u0437\u0430\u0440\u0443\u0431\u0435\u0436\u043d\u044b\u0445 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0439.<\/p>\n<p>\u041f\u043e \u0441\u0440\u0430\u0432\u043d\u0435\u043d\u0438\u044e \u0441 \u043f\u0440\u0435\u0434\u044b\u0434\u0443\u0449\u0438\u043c\u0438 \u043a\u043e\u043d\u043a\u0443\u0440\u0441\u0430\u043c\u0438 \u043f\u043e \u043e\u0442\u0431\u043e\u0440\u0443 \u0441\u0442\u0430\u0442\u0435\u0439, \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f \u043a \u0443\u0447\u0430\u0441\u0442\u043d\u0438\u043a\u0430\u043c \u0441\u0442\u0430\u043b\u0438 <a href=\"http:\/\/www.itsmforum.ru\/news\/all_news\/2011_05_12\">\u0437\u043d\u0430\u0447\u0438\u0442\u0435\u043b\u044c\u043d\u043e<\/a> \u0441\u0442\u0440\u043e\u0436\u0435:<\/p>\n<ul>\n<li>\u0441\u0442\u0430\u0442\u044c\u0438 \u0434\u043e\u043b\u0436\u043d\u044b \u0431\u044b\u0442\u044c \u043d\u0430\u043f\u0438\u0441\u0430\u043d\u044b \u0430\u043a\u0430\u0434\u0435\u043c\u0438\u0447\u0435\u0441\u043a\u0438\u043c \u0441\u0442\u0438\u043b\u0435\u043c, \u0438 \u0432 \u0442\u043e \u0436\u0435 \u0432\u0440\u0435\u043c\u044f \u0441\u043e\u0434\u0435\u0440\u0436\u0430\u0442\u044c \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u043f\u0440\u0438\u043c\u0435\u0440\u044b \u0432\u044b\u043f\u043e\u043b\u043d\u0435\u043d\u043d\u044b\u0445 \u043f\u0440\u043e\u0435\u043a\u0442\u043e\u0432 (\u043f\u043e \u043a\u0440\u0430\u0439\u043d\u0435\u0439 \u043c\u0435\u0440\u0435, \u0442\u0430\u043a\u0438\u043c \u0441\u0442\u0430\u0442\u044c\u044f\u043c \u0431\u0443\u0434\u0435\u0442 \u043e\u0442\u0434\u0430\u043d\u043e \u043f\u0440\u0435\u0434\u043f\u043e\u0447\u0442\u0435\u043d\u0438\u0435)<\/li>\n<li>\u0432 \u0441\u0442\u0430\u0442\u044c\u0435 \u043d\u0435 \u0434\u043e\u043b\u0436\u043d\u043e \u0431\u044b\u0442\u044c \u044f\u0432\u043d\u043e\u0439 \u0438\u043b\u0438 \u0441\u043a\u0440\u044b\u0442\u043e\u0439 \u0440\u0435\u043a\u043b\u0430\u043c\u044b \u0447\u0435\u0433\u043e-\u043b\u0438\u0431\u043e<\/li>\n<li>\u043e\u0431\u044a\u0451\u043c \u0441\u0442\u0430\u0442\u0435\u0439: \u043e\u0442 8000 \u0434\u043e 40000 \u0437\u043d\u0430\u043a\u043e\u0432<\/li>\n<li>\u0443\u043a\u0430\u0437\u0430\u043d\u044b \u0442\u0440\u0435\u0431\u043e\u0432\u0430\u043d\u0438\u044f \u043a \u0444\u043e\u0440\u043c\u0430\u0442\u0443 \u0441\u0442\u0430\u0442\u0435\u0439 \u0438 \u043a \u0432\u0441\u043f\u043e\u043c\u043e\u0433\u0430\u0442\u0435\u043b\u044c\u043d\u044b\u043c \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u0430\u043c.<\/li>\n<\/ul>\n<p>\u041e\u0442\u0440\u0430\u0434\u043d\u043e, \u0447\u0442\u043e \u0442\u0435\u043c\u0430\u0442\u0438\u043a\u0430 \u0441\u0442\u0430\u0442\u0435\u0439 \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0440\u0435\u0433\u043b\u0430\u043c\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u0430: \u043c\u043e\u0436\u043d\u043e \u043f\u0438\u0441\u0430\u0442\u044c \u043e\u0431\u043e \u0432\u0441\u0451\u043c, \u0447\u0442\u043e \u043a\u0430\u0441\u0430\u0435\u0442\u0441\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422-\u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438.<\/p>\n<p>\u0418\u043d\u0442\u0435\u0440\u0435\u0441\u043d\u044b\u0439 \u0444\u0430\u043a\u0442: \u0430\u0432\u0442\u043e\u0440\u044b \u043f\u043e\u0440\u0442\u0430\u043b\u0430 <a href=\"http:\/\/realitsm.ru\">realitsm.ru<\/a> \u043f\u0440\u0438\u043d\u0438\u043c\u0430\u043b\u0438 \u0443\u0447\u0430\u0441\u0442\u0438\u0435 \u0432 \u043d\u0430\u043f\u043e\u043b\u043d\u0435\u043d\u0438\u0438 <a href=\"http:\/\/itsmforum.ru\/news\/all_news\/2011_05_12\/ITSM-2010_light.pdf\">\u043f\u0435\u0440\u0432\u043e\u0433\u043e<\/a> \u0438 <a href=\"http:\/\/itsmforum.ru\/reference\/almanac_ITSM\/ITSM_2011_prosmotr.pdf\">\u0432\u0442\u043e\u0440\u043e\u0433\u043e<\/a> \u0432\u044b\u043f\u0443\u0441\u043a\u043e\u0432 \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0412 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0438 \u043a \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0432\u0441\u0435\u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 itSMF 2012, \u042d\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u044b\u0439 \u0441\u043e\u0432\u0435\u0442 \u0424\u043e\u0440\u0443\u043c\u0430 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u043f\u043e\u0434\u0430\u0447\u0438 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0433\u043e \u043d\u043e\u043c\u0435\u0440\u0430 \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 ITSM.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,1,117,89,145],"tags":[],"class_list":["post-8416","post","type-post","status-publish","format-standard","hentry","category-it-service-management","category-framework-international-news","category-events","category-corporate-news","category-implementation-cases"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012 &#8211; Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u0412 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0438 \u043a \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0432\u0441\u0435\u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 itSMF 2012, \u042d\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u044b\u0439 \u0441\u043e\u0432\u0435\u0442 \u0424\u043e\u0440\u0443\u043c\u0430 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u043f\u043e\u0434\u0430\u0447\u0438 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0433\u043e \u043d\u043e\u043c\u0435\u0440\u0430 \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 ITSM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012 &#8211; Digital Enterprise\" \/>\n<meta property=\"og:description\" content=\"\u0412 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0438 \u043a \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0432\u0441\u0435\u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 itSMF 2012, \u042d\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u044b\u0439 \u0441\u043e\u0432\u0435\u0442 \u0424\u043e\u0440\u0443\u043c\u0430 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u043f\u043e\u0434\u0430\u0447\u0438 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0433\u043e \u043d\u043e\u043c\u0435\u0440\u0430 \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 ITSM.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Enterprise\" \/>\n<meta property=\"article:published_time\" content=\"2012-02-15T07:04:53+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/itsmforum.ru\/news\/all_news\/2011_12_07\/alm_2010.jpg\" \/>\n<meta name=\"author\" content=\"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@realitsm_portal\" \/>\n<meta name=\"twitter:site\" content=\"@realitsm_portal\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/\"},\"author\":{\"name\":\"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#\\\/schema\\\/person\\\/c4da3fe2bc21ae2e871bbf088338490c\"},\"headline\":\"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012\",\"datePublished\":\"2012-02-15T07:04:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/\"},\"wordCount\":134,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/itsmforum.ru\\\/news\\\/all_news\\\/2011_12_07\\\/alm_2010.jpg\",\"articleSection\":[\"ITSM\",\"\u0418\u0441\u0442\u043e\u0447\u043d\u0438\u043a\u0438 \u0437\u043d\u0430\u043d\u0438\u0439\",\"\u041c\u0435\u0440\u043e\u043f\u0440\u0438\u044f\u0442\u0438\u044f\",\"\u041d\u043e\u0432\u043e\u0441\u0442\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439\",\"\u041f\u0440\u0430\u043a\u0442\u0438\u043a\u0430 \u0438 \u043e\u043f\u044b\u0442\"],\"inLanguage\":\"ru-RU\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/\",\"name\":\"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012 &#8211; Digital Enterprise\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/itsmforum.ru\\\/news\\\/all_news\\\/2011_12_07\\\/alm_2010.jpg\",\"datePublished\":\"2012-02-15T07:04:53+00:00\",\"description\":\"\u0412 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0438 \u043a \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0432\u0441\u0435\u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 itSMF 2012, \u042d\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u044b\u0439 \u0441\u043e\u0432\u0435\u0442 \u0424\u043e\u0440\u0443\u043c\u0430 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u043f\u043e\u0434\u0430\u0447\u0438 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0433\u043e \u043d\u043e\u043c\u0435\u0440\u0430 \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 ITSM.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/#breadcrumb\"},\"inLanguage\":\"ru-RU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/#primaryimage\",\"url\":\"http:\\\/\\\/itsmforum.ru\\\/news\\\/all_news\\\/2011_12_07\\\/alm_2010.jpg\",\"contentUrl\":\"http:\\\/\\\/itsmforum.ru\\\/news\\\/all_news\\\/2011_12_07\\\/alm_2010.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/2012\\\/02\\\/itsmf-issue-2012\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430\",\"item\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#website\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/\",\"name\":\"Digital Enterprise\",\"description\":\"\u041f\u043e\u0440\u0442\u0430\u043b \u21161 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0446\u0438\u0444\u0440\u043e\u0432\u044b\u043c\u0438 \u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c\u0438 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u044f\u043c\u0438: Business Agility, DevOps, ITIL, ITSM, COBIT, PRINCE2, TOGAF...\",\"publisher\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ru-RU\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#organization\",\"name\":\"Cleverics\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/logo_\u041c\u043e\u043d\u0442\u0430\u0436\u043d\u0430\u044f-\u043e\u0431\u043b\u0430\u0441\u0442\u044c-1.jpg\",\"contentUrl\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/logo_\u041c\u043e\u043d\u0442\u0430\u0436\u043d\u0430\u044f-\u043e\u0431\u043b\u0430\u0441\u0442\u044c-1.jpg\",\"width\":300,\"height\":300,\"caption\":\"Cleverics\"},\"image\":{\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/realitsm_portal\",\"http:\\\/\\\/www.youtube.com\\\/cleverics\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/#\\\/schema\\\/person\\\/c4da3fe2bc21ae2e871bbf088338490c\",\"name\":\"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bb16ea13f9f56573248c8248a9780998a862f33192666b9b4861d6190d8b87e7?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bb16ea13f9f56573248c8248a9780998a862f33192666b9b4861d6190d8b87e7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bb16ea13f9f56573248c8248a9780998a862f33192666b9b4861d6190d8b87e7?s=96&d=mm&r=g\",\"caption\":\"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a\"},\"description\":\"\u041d\u043e\u0432\u043e\u0441\u0442\u0438, \u0441\u043e\u0431\u044b\u0442\u0438\u044f, \u043c\u0435\u0440\u043e\u043f\u0440\u0438\u044f\u0442\u0438\u044f, \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438 \u0438 \u0434\u0440\u0443\u0433\u0438\u0435 \u0430\u043d\u043e\u043d\u0441\u044b \u0432\u0441\u0435\u0433\u043e \u0442\u043e\u0433\u043e, \u0447\u0442\u043e \u043f\u0440\u043e\u0438\u0441\u0445\u043e\u0434\u0438\u0442 \u0432 \u043c\u0438\u0440\u0435 ITIL, ITSM, COBIT \u0438 ISO 20000,\",\"sameAs\":[\"http:\\\/\\\/www.realitsm.ru\"],\"url\":\"https:\\\/\\\/cleverics.ru\\\/digital\\\/author\\\/news\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012 &#8211; Digital Enterprise","description":"\u0412 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0438 \u043a \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0432\u0441\u0435\u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 itSMF 2012, \u042d\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u044b\u0439 \u0441\u043e\u0432\u0435\u0442 \u0424\u043e\u0440\u0443\u043c\u0430 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u043f\u043e\u0434\u0430\u0447\u0438 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0433\u043e \u043d\u043e\u043c\u0435\u0440\u0430 \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 ITSM.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/","og_locale":"ru_RU","og_type":"article","og_title":"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012 &#8211; Digital Enterprise","og_description":"\u0412 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0438 \u043a \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0432\u0441\u0435\u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 itSMF 2012, \u042d\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u044b\u0439 \u0441\u043e\u0432\u0435\u0442 \u0424\u043e\u0440\u0443\u043c\u0430 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u043f\u043e\u0434\u0430\u0447\u0438 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0433\u043e \u043d\u043e\u043c\u0435\u0440\u0430 \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 ITSM.","og_url":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/","og_site_name":"Digital Enterprise","article_published_time":"2012-02-15T07:04:53+00:00","og_image":[{"url":"http:\/\/itsmforum.ru\/news\/all_news\/2011_12_07\/alm_2010.jpg","type":"","width":"","height":""}],"author":"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a","twitter_card":"summary_large_image","twitter_creator":"@realitsm_portal","twitter_site":"@realitsm_portal","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/#article","isPartOf":{"@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/"},"author":{"name":"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a","@id":"https:\/\/cleverics.ru\/digital\/#\/schema\/person\/c4da3fe2bc21ae2e871bbf088338490c"},"headline":"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012","datePublished":"2012-02-15T07:04:53+00:00","mainEntityOfPage":{"@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/"},"wordCount":134,"commentCount":0,"publisher":{"@id":"https:\/\/cleverics.ru\/digital\/#organization"},"image":{"@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/#primaryimage"},"thumbnailUrl":"http:\/\/itsmforum.ru\/news\/all_news\/2011_12_07\/alm_2010.jpg","articleSection":["ITSM","\u0418\u0441\u0442\u043e\u0447\u043d\u0438\u043a\u0438 \u0437\u043d\u0430\u043d\u0438\u0439","\u041c\u0435\u0440\u043e\u043f\u0440\u0438\u044f\u0442\u0438\u044f","\u041d\u043e\u0432\u043e\u0441\u0442\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439","\u041f\u0440\u0430\u043a\u0442\u0438\u043a\u0430 \u0438 \u043e\u043f\u044b\u0442"],"inLanguage":"ru-RU","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/","url":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/","name":"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012 &#8211; Digital Enterprise","isPartOf":{"@id":"https:\/\/cleverics.ru\/digital\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/#primaryimage"},"image":{"@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/#primaryimage"},"thumbnailUrl":"http:\/\/itsmforum.ru\/news\/all_news\/2011_12_07\/alm_2010.jpg","datePublished":"2012-02-15T07:04:53+00:00","description":"\u0412 \u0440\u0430\u043c\u043a\u0430\u0445 \u043f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0438 \u043a \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0439 \u0432\u0441\u0435\u0440\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u043a\u043e\u043d\u0444\u0435\u0440\u0435\u043d\u0446\u0438\u0438 itSMF 2012, \u042d\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u044b\u0439 \u0441\u043e\u0432\u0435\u0442 \u0424\u043e\u0440\u0443\u043c\u0430 \u043e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043b \u043f\u0440\u0430\u0432\u0438\u043b\u0430 \u043f\u043e\u0434\u0430\u0447\u0438 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u043e\u0432 \u0434\u043b\u044f \u043e\u0447\u0435\u0440\u0435\u0434\u043d\u043e\u0433\u043e \u043d\u043e\u043c\u0435\u0440\u0430 \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 ITSM.","breadcrumb":{"@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/#breadcrumb"},"inLanguage":"ru-RU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/"]}]},{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/#primaryimage","url":"http:\/\/itsmforum.ru\/news\/all_news\/2011_12_07\/alm_2010.jpg","contentUrl":"http:\/\/itsmforum.ru\/news\/all_news\/2011_12_07\/alm_2010.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/cleverics.ru\/digital\/2012\/02\/itsmf-issue-2012\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430","item":"https:\/\/cleverics.ru\/digital\/"},{"@type":"ListItem","position":2,"name":"\u041d\u0430\u0447\u0430\u043b\u0441\u044f \u043a\u043e\u043d\u043a\u0443\u0440\u0441 \u0430\u0432\u0442\u043e\u0440\u043e\u0432 ITSM \u0410\u043b\u044c\u043c\u0430\u043d\u0430\u0445\u0430 2012"}]},{"@type":"WebSite","@id":"https:\/\/cleverics.ru\/digital\/#website","url":"https:\/\/cleverics.ru\/digital\/","name":"Digital Enterprise","description":"\u041f\u043e\u0440\u0442\u0430\u043b \u21161 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044e \u0446\u0438\u0444\u0440\u043e\u0432\u044b\u043c\u0438 \u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u043c\u0438 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u044f\u043c\u0438: Business Agility, DevOps, ITIL, ITSM, COBIT, PRINCE2, TOGAF...","publisher":{"@id":"https:\/\/cleverics.ru\/digital\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cleverics.ru\/digital\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ru-RU"},{"@type":"Organization","@id":"https:\/\/cleverics.ru\/digital\/#organization","name":"Cleverics","url":"https:\/\/cleverics.ru\/digital\/","logo":{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/cleverics.ru\/digital\/#\/schema\/logo\/image\/","url":"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2022\/03\/logo_\u041c\u043e\u043d\u0442\u0430\u0436\u043d\u0430\u044f-\u043e\u0431\u043b\u0430\u0441\u0442\u044c-1.jpg","contentUrl":"https:\/\/cleverics.ru\/digital\/wp-content\/uploads\/2022\/03\/logo_\u041c\u043e\u043d\u0442\u0430\u0436\u043d\u0430\u044f-\u043e\u0431\u043b\u0430\u0441\u0442\u044c-1.jpg","width":300,"height":300,"caption":"Cleverics"},"image":{"@id":"https:\/\/cleverics.ru\/digital\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/realitsm_portal","http:\/\/www.youtube.com\/cleverics"]},{"@type":"Person","@id":"https:\/\/cleverics.ru\/digital\/#\/schema\/person\/c4da3fe2bc21ae2e871bbf088338490c","name":"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a","image":{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/secure.gravatar.com\/avatar\/bb16ea13f9f56573248c8248a9780998a862f33192666b9b4861d6190d8b87e7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bb16ea13f9f56573248c8248a9780998a862f33192666b9b4861d6190d8b87e7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/bb16ea13f9f56573248c8248a9780998a862f33192666b9b4861d6190d8b87e7?s=96&d=mm&r=g","caption":"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a"},"description":"\u041d\u043e\u0432\u043e\u0441\u0442\u0438, \u0441\u043e\u0431\u044b\u0442\u0438\u044f, \u043c\u0435\u0440\u043e\u043f\u0440\u0438\u044f\u0442\u0438\u044f, \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438 \u0438 \u0434\u0440\u0443\u0433\u0438\u0435 \u0430\u043d\u043e\u043d\u0441\u044b \u0432\u0441\u0435\u0433\u043e \u0442\u043e\u0433\u043e, \u0447\u0442\u043e \u043f\u0440\u043e\u0438\u0441\u0445\u043e\u0434\u0438\u0442 \u0432 \u043c\u0438\u0440\u0435 ITIL, ITSM, COBIT \u0438 ISO 20000,","sameAs":["http:\/\/www.realitsm.ru"],"url":"https:\/\/cleverics.ru\/digital\/author\/news\/"}]}},"_links":{"self":[{"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/posts\/8416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/comments?post=8416"}],"version-history":[{"count":5,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/posts\/8416\/revisions"}],"predecessor-version":[{"id":8421,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/posts\/8416\/revisions\/8421"}],"wp:attachment":[{"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/media?parent=8416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/categories?post=8416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cleverics.ru\/digital\/wp-json\/wp\/v2\/tags?post=8416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}