{"id":8593,"date":"2012-03-06T14:01:17","date_gmt":"2012-03-06T10:01:17","guid":{"rendered":"http:\/\/www.realitsm.ru\/?p=8593"},"modified":"2012-03-07T12:37:22","modified_gmt":"2012-03-07T08:37:22","slug":"vip-suppor","status":"publish","type":"post","link":"https:\/\/cleverics.ru\/digital\/2012\/03\/vip-suppor\/","title":{"rendered":"\u0418\u0422-\u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0442\u043e\u043f-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u043e\u0432 — \u043a\u0430\u043a \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e?"},"content":{"rendered":"

\"\"\u0421\u0430\u043c\u0430\u044f \u043e\u0431\u0441\u0443\u0436\u0434\u0430\u0435\u043c\u0430\u044f ITSM-\u0441\u0442\u0430\u0442\u044c\u044f \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u0445 \u0434\u043d\u0435\u0439: \u0433\u043e\u0441\u0442\u0435\u0432\u0430\u044f \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u044f \u0421\u0438\u043c\u043e\u043d\u0430 \u041c\u043e\u0440\u0440\u0438\u0441\u0430 \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435 itsmreview.com<\/a>. <\/p>\n

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    \n
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    \u0421\u0438\u043c\u043e\u043d, \u043a\u043e\u043d\u0435\u0447\u043d\u043e \u0436\u0435, \u0441\u0447\u0438\u0442\u0430\u0435\u0442, \u0447\u0442\u043e \u0441\u043b\u0435\u0434\u0443\u0435\u0442 \u043d\u0430\u0445\u043e\u0434\u0438\u0442\u044c \u0440\u0430\u0437\u0443\u043c\u043d\u044b\u0439 \u0431\u0430\u043b\u0430\u043d\u0441 \u043c\u0435\u0436\u0434\u0443 \u0434\u0432\u0443\u043c\u044f \u043f\u043e\u043b\u044e\u0441\u0430\u043c\u0438.<\/p>\n

    \u0415\u0433\u043e \u043b\u0438\u0447\u043d\u044b\u0439 \u0440\u0435\u0446\u0435\u043f\u0442 — \u0437\u0430\u043c\u0435\u043d\u0430 Very Important Person \u043d\u0430 Very Important Role<\/strong>:<\/p>\n

    \n

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    \u041f\u043e\u0434\u0440\u043e\u0431\u043d\u044b\u0435 \u0432\u044b\u043a\u043b\u0430\u0434\u043a\u0438 \u0438 \u043f\u0440\u0438\u043c\u0435\u0440\u044b \u043e\u0442 \u0421\u0438\u043c\u043e\u043d\u0430, \u0447\u0438\u0442\u0430\u0439\u0442\u0435 \u0432 \u0435\u0433\u043e \u0441\u0442\u0430\u0442\u044c\u0435<\/a>.<\/p>\n

    \u0410 \u043a\u0430\u043a \u043a \u0440\u0435\u0448\u0435\u043d\u0438\u044e \u0432\u043e\u043f\u0440\u043e\u0441\u0430 VIP \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043f\u043e\u0434\u0445\u043e\u0434\u0438\u0442\u0435 \u0432\u044b? \u041f\u043e\u0434\u0435\u043b\u0438\u0442\u0435\u0441\u044c \u0432 \u043a\u043e\u043c\u043c\u0435\u043d\u0442\u0430\u0440\u0438\u044f\u0445!<\/p>\n","protected":false},"excerpt":{"rendered":"

    \u0421\u0430\u043c\u0430\u044f \u043e\u0431\u0441\u0443\u0436\u0434\u0430\u0435\u043c\u0430\u044f ITSM-\u0441\u0442\u0430\u0442\u044c\u044f \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u0445 \u0434\u043d\u0435\u0439: \u0433\u043e\u0441\u0442\u0435\u0432\u0430\u044f \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u044f \u0421\u0438\u043c\u043e\u043d\u0430 \u041c\u043e\u0440\u0440\u0438\u0441\u0430 \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435 itsmreview.com.  \u0421\u0438\u043c\u043e\u043d \u0440\u0430\u0441\u0441\u0443\u0436\u0434\u0430\u0435\u0442 \u043d\u0430 \u0432\u0430\u0436\u043d\u0443\u044e \u0434\u043b\u044f \u043c\u043d\u043e\u0433\u0438\u0445 \u0442\u0435\u043c\u0443: \u043a\u0430\u043a \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u0442\u044c \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0443 \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u0435\u0439 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438 VIP? \u0421\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0442 \u0434\u0432\u0430 \u0441\u043e\u0432\u0435\u0440\u0448\u0435\u043d\u043d\u043e \u0440\u0430\u0437\u043d\u044b\u0445 \u0432\u0437\u0433\u043b\u044f\u0434\u0430 \u043d\u0430 \u0432\u043e\u043f\u0440\u043e\u0441: \u041f\u0443\u0440\u0438\u0442\u0430\u043d\u0441\u043a\u0438\u0439. \u041e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0432\u0430\u0436\u043d\u044b\u0445 \u043f\u0435\u0440\u0441\u043e\u043d \u043d\u0430 \u044d\u043a\u0441\u0442\u0440\u0435\u043c\u0430\u043b\u044c\u043d\u043e \u0432\u044b\u0441\u043e\u043a\u043e\u043c \u0443\u0440\u043e\u0432\u043d\u0435 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e \u0442\u043e\u043b\u044c\u043a\u043e \u0437\u0430 \u0441\u0447\u0451\u0442 \u0441\u043d\u0438\u0436\u0435\u043d\u0438\u044f \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0443\u0441\u043b\u0443\u0433 \u043a\u043e\u043c\u0443-\u0442\u043e \u0434\u0440\u0443\u0433\u043e\u043c\u0443 (\u0438\u043d\u0430\u0447\u0435 \u0433\u043e\u0432\u043e\u0440\u044f, \u0432\u0441\u0435\u043c \u043e\u0441\u0442\u0430\u043b\u044c\u043d\u044b\u043c \u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u0442\u0435\u043b\u044f\u043c). \u041f\u043e\u044d\u0442\u043e\u043c\u0443 \u0434\u043e\u043f\u0443\u0441\u043a\u0430\u0442\u044c "VIP-\u0441\u0435\u0440\u0432\u0438\u0441\u0430" \u043d\u0435 \u0441\u043b\u0435\u0434\u0443\u0435\u0442. \u041f\u0440\u0430\u0433\u043c\u0430\u0442\u0438\u0447\u043d\u044b\u0439. \u041d\u0430\u043c \u043f\u0440\u0438\u0445\u043e\u0434\u0438\u0442\u0441\u044f \u043e\u0442\u0447\u0438\u0442\u044b\u0432\u0430\u0442\u044c\u0441\u044f \u043f\u043e \u0443\u0440\u043e\u0432\u043d\u044e \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0443\u0441\u043b\u0443\u0433 \u043f\u0435\u0440\u0435\u0434 \u0431\u0438\u0437\u043d\u0435\u0441\u043e\u043c. \u0414\u0430\u0436\u0435 \u0435\u0441\u043b\u0438 \u043f\u043e \u043e\u0442\u0447\u0451\u0442\u0430\u043c \u0432\u0441\u0451 \u0432\u044b\u0433\u043b\u044f\u0434\u0438\u0442 \u043d\u0435\u043f\u043b\u043e\u0445\u043e, \u043d\u0435\u0434\u043e\u0432\u043e\u043b\u044c\u043d\u044b\u0439 \u0442\u043e\u043f-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440 \u043c\u043e\u0436\u0435\u0442 \u043f\u043e\u0441\u0442\u0430\u0432\u0438\u0442\u044c \u0418\u0422-\u0441\u043b\u0443\u0436\u0431\u0435 \u043d\u0435\u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0438\u0442\u0435\u043b\u044c\u043d\u0443\u044e \u043e\u0446\u0435\u043d\u043a\u0443, \u043d\u0430 \u043e\u0441\u043d\u043e\u0432\u0430\u043d\u0438\u0438 \u0442\u043e\u043b\u044c\u043a\u043e \u043b\u0438\u0447\u043d\u043e\u0433\u043e \u043d\u0435\u0433\u0430\u0442\u0438\u0432\u043d\u043e\u0433\u043e \u043e\u043f\u044b\u0442\u0430. \u0410 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u0438 \u043d\u0430\u043e\u0431\u043e\u0440\u043e\u0442: \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u044b\u0439 \u0442\u0435\u043c, \u043a\u0430\u043a \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u043b\u0438 \u0435\u0433\u043e…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37,119,85,98,145,130],"tags":[],"class_list":["post-8593","post","type-post","status-publish","format-standard","hentry","category-service-desk","category-service-level-management","category-analytics","category-people-roles-and-tasks","category-implementation-cases","category-incident-management"],"yoast_head":"\n\u0418\u0422-\u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0430 \u0442\u043e\u043f-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u043e\u0432 - \u043a\u0430\u043a \u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e? – Digital Enterprise<\/title>\n<meta name=\"description\" content=\"\u0421\u0430\u043c\u0430\u044f \u043e\u0431\u0441\u0443\u0436\u0434\u0430\u0435\u043c\u0430\u044f ITSM-\u0441\u0442\u0430\u0442\u044c\u044f \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0438\u0445 \u0434\u043d\u0435\u0439: \u0433\u043e\u0441\u0442\u0435\u0432\u0430\u044f \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u044f \u0421\u0438\u043c\u043e\u043d\u0430 \u041c\u043e\u0440\u0440\u0438\u0441\u0430 \u043d\u0430 \u043f\u043e\u0440\u0442\u0430\u043b\u0435 itsmreview.com.  \u0421\u0438\u043c\u043e\u043d \u0440\u0430\u0441\u0441\u0443\u0436\u0434\u0430\u0435\u0442 \u043d\u0430 \u0432\u0430\u0436\u043d\u0443\u044e \u0434\u043b\u044f \u043c\u043d\u043e\u0433\u0438\u0445\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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\u0421\u0438\u043c\u043e\u043d \u0440\u0430\u0441\u0441\u0443\u0436\u0434\u0430\u0435\u0442 \u043d\u0430 \u0432\u0430\u0436\u043d\u0443\u044e \u0434\u043b\u044f \u043c\u043d\u043e\u0433\u0438\u0445\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cleverics.ru\/digital\/2012\/03\/vip-suppor\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Enterprise\" \/>\n<meta property=\"article:published_time\" content=\"2012-03-06T10:01:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2012-03-07T08:37:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/realitsm.ru\/wp-content\/uploads\/vip.jpg\" \/>\n<meta name=\"author\" content=\"\u041d\u043e\u0432\u043e\u0441\u0442\u043d\u043e\u0439 \u043f\u043e\u0442\u043e\u043a\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@realitsm_portal\" \/>\n<meta name=\"twitter:site\" content=\"@realitsm_portal\" \/>\n<script type=\"application\/ld+json\" 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